Gurufare（gurufare.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 101 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：73% 给出 4 星及以上，同时 25% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 13 条。数据最后更新于 2026-08-10。
乔西做得很好。
Dear Upen, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Josie. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, Gurufare Team
我经常旅行并使用不同的旅游网站多年。到目前为止，这个旅游网站是我经历过的最好的客户服务体验。 利安德和其他一些代理人非常专业和乐于助人，每次确认时总是给我回电。 如果他们说他们要回电，他们会在很短的时间内回电。这是我多年来合作过的最简单的机构。我肯定会再次与他们预订，感谢 Leander 和其他代理商让与您合作变得舒适和轻松。
Dear Consumer, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Faithfully Yours, Gurufare Team
Lane 非常有帮助，帮我预订并给了我额外的折扣
Dear Dima Alsafadi, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Lane. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, Gurufare Team
这是一个骗局。 聊天消息帮助者最初假装可以帮助您找到更好的交易。然后在展示了一些优惠后，他们说我们发现了更好的优惠。 但是，我无法在聊天中显示它。您有电子邮件地址吗？然后他们会将 3 笔交易转发到您的电子邮件地址。当你点击链接时，你会被转移到他们的假网站，你就被骗了。！！！ 他们将我们的网站转移到另一个网站。 幸运的是，我没有采纳他们的建议，而是在同一个网站上预订了房间，但是，在注意到这种可疑行为后，我取消了整个交易。
Dear Rajiv Kulkarni, Thank you for reaching out and sharing your experience. We genuinely value your feedback, and I’d like to assure you that Gurufare takes customer satisfaction and data privacy very seriously. Upon a thorough review of your case, we found that our sales associate sent you an email containing flight itinerary details, along with a link to book your reservation directly with Gurufare. This is the same link you used to initiate your booking, which unfortunately could not be processed due to a credit card decline. We made multiple attempts to contact you regarding this matter but did not receive a response. Please be assured that Gurufare strictly follows customer information guidelines in compliance with our Privacy Policy, which you can review here: https://gurufare.com/policy Protecting your personal data is a top priority for us, and we handle all information with the utmost integrity, confidentiality, and respect. We truly appreciate your business and would be glad to address any further questions or concerns. Please feel free to reach us at [email protected], and we’ll be here to assist you. Best Regards, Gurufare Team
特雷西太棒了！她反应非常迅速，给我回复了一个非常棒的行程和无人能比的价格！
Dear Temp Temptations, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Tracy. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, Gurufare Team
Gerald 是 Gurufare 客户支持代理，他帮助我完成了这次预订。 他很有耐心，足智多谋，能够了解我的要求并有效地为我提供选择。
Dear V Krishnan Ramanujan, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Gerald. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, Gurufare Team
乔西是一位伟大的代表！她让我们的预订很顺利，我们感谢她的帮助！
Dear Brenda, Amazing feedback! We're thrilled to hear that you've had such a positive experience with agent Josie. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, Gurufare
我通过 Gurufare 预订了飞往冰岛的航班。当时，它们是价格最低的航班，而其他网站的价格几乎翻倍！当我购买了航班后，我就和科尔宾一起工作，他帮助我选择座位，向我介绍行程，并彻底回答我所有的后续问题。他确保通过电子邮件将我们谈到的所有信息发送给我，并使整个计划过程变得轻而易举！我绝对会向任何想要旅行的人推荐 Korbin 和 GuruFare！
Dear Sandeep, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Korbin. We’ll pass along the kind words. We look forward to seeing you again soon and thank you for your feedback. Faithfully Yours, Gurufare
Dear Jagadeesh, Thank you for your amazing feedback. Our agent Chantal is always super helpful and clear. We are so glad you like his work! We’ll pass along the kind words. Faithfully Yours, Gurufare
我很高兴与布兰森一起工作，我必须说，他对工作的奉献精神确实值得赞扬。他竭尽全力帮助我获取航班时刻表，他的专业知识使整个过程变得无缝。布兰森的职业道德和对提供优质服务的承诺是显而易见的，我非常感谢他为确保高效处理一切而付出的努力。我强烈推荐布兰森，因为他出色的工作和专业精神。
Dear Jawad, Amazing feedback! We're thrilled to hear that you've had such a positive experience with agent Branson. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, Gurufare
我今天买了票，但到目前为止我还没有得到我的旅行行程。我读了其他人的评论，我很害怕。
Dear Marcia, Your review is very concerning to us. Would you please provide us with more details, such as email address used to make the reservation or name of the passengers. We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, Gurufare
通过 Gurufare 预订意味着你无法直接办理登机手续或与他们使用的航空公司打交道，这意味着我无法选择座位，并且每次都被安排在最后的登机组之一。最终票价与直接通过航空公司预订相同。我不会再使用 Gurufare。令人沮丧的经历！
Dear Lindsay, We understand that you've encountered an issue with your recent flight booking, specifically regarding pre-assigned seating. We like to shed some light on our policies regarding seat selection. When you book a flight through Gurufare, you're guaranteed a seat on the plane for your scheduled flight(s). However, the ability to select specific seats is subject to availability and the policies of the respective airline. This information is outlined in our terms and conditions, which you can review here: https://help.gurufare.com/seat-selection/ In some cases, airlines open up their seat maps for pre-assignment closer to the departure date, and sometimes this service sometimes comes with an additional fee. We recognize that this may not be the most ideal situation, however, seat map is out of our control. If you have any further questions or if there's anything specific we can do to address your concerns, please don't hesitate to reach out to our customer support team. Your satisfaction is of the utmost importance to us, and we are committed to making your experience with Gurufare a positive one. Thank you for bringing this matter to our attention, and we appreciate your understanding. Regards, Gurufare Team
总的来说，纳什的经历非常非常好
Dear Raja, Amazing feedback! We're thrilled to hear that you've had such a positive experience with agent Nash. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, Gurufare
我买了机票，20小时后再次联系GuruFare。当机器人问我是否想找到更低的票价时，我请求帮助改签机票。 该机器人将我与里德联系起来，他帮助我对票证进行了重大更改。由于我是在购买后 24 小时内完成的，因此更改无需支付任何费用。
Dear Dave Church, Thank you for your feedback! We are really happy that you found our website user-friendly and our agents professional and helpful. Faithfully Yours, Gurufare Team
世界上最糟糕的旅行社，我永远不会再使用他们，他们毁了我们整个欧洲假期，我们那天无法飞往欧洲，这是一个可怕的错误，两天后我们必须从其他旅行社获取新机票
Dear Harun Muratagic, Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, Gurufare Service Team
我在 Gurufare 上买了一张票并获得了记录定位器。一个月后，gurufare.com 的代表 shawn 联系我，要求额外支付座位分配费用，威胁我否则我的机票将无法确认。这是一个欺诈行为，因为我付了什么钱？我支付了机票费用，现在我不知道航空公司是否认可我在 Gurufare 上购买的机票。
Dear Boris, Thank you for bringing this matter to our attention. We appreciate the opportunity to clarify our seat selection policies and address your concerns. We conducted a thorough investigation into your reservation and found that one of our representatives reached out to offer the option for "advanced seat selection." Please note that this is an optional service and not a requirement. We would like to emphasize that when you book a flight through Gurufare, you are guaranteed a seat on the plane for your scheduled flight(s). However, selecting specific seats depends on availability and the policies of the respective airline. We hope this clears up any confusion. If you have any further questions or concerns, please feel free to contact us directly. We value your feedback and strive to provide the best possible service. Best Regards, Gurufare
这是我第一次通过这个网站买票，在这里我有很好的经历。 RAAVI 是我的代理人，他帮我买了票。 谢谢 （：
Dear Amir, We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Raavi. We look forward to seeing you again soon and thank you for your feedback. Regards, Gurufare
卡拉是一位出色的经纪人。她留下来帮助解决很多问题，并做了很多工作。
Dear Guest, Thank you for your amazing feedback. Our agent Cara, is always super helpful and clear. We are so glad you like his work! We’ll pass along the kind words. Regards, Gurufare
更新：我已经使用过它们两次 - 第一次体验最初很好 - 他们以优惠的价格为我提供了很好的航班 - 比我自己找到的要好一点。 然而，在购买后，他们不断骚扰我，大概打了十几个电话，甚至还发了更多电子邮件，试图向我推销他们的旅行保护套餐和其他升级。 这太烦人了——我不得不威胁举报他们才能阻止这一切。 我有点忘记了——这就是我再次尝试的原因。 第二个太可怕了，我再也不会使用它们了。 我有点以为他们的经纪人是在收取佣金，但没想到他们会直接撒谎来获得销售。 现在这将花费我们一大笔钱。 长话短说，我们这次旅行要带一个婴儿——当我们预订时，我们还没有她的护照——所以如果没有她的护照，我们无法将她作为婴儿放在腿上预订。 但我确信，一旦我们拿到了她的护照，我们就可以轻松地添加她。 当我们终于拿到她的护照时 - 我去添加她，他们说抱歉，我们添加她的唯一方法是作为全价成人票。 或者我们可以直接联系航空公司。 当然，我们乘坐多家航空公司的航班，因此我们必须付费才能将她添加到每个航段，而不仅仅是整个行程。 但情况变得更好了 - 一旦我们尝试联系航空公司 - 他们说还不能，因为 Gurufare 还没有上传我们的护照信息 - 尽管我已在 6 周前将其发送给他们...... 还有太多其他选择 - 不惜一切代价避免这个！ 因此，自从发表评论后，我收到了他们发来的一封不温不火的道歉电子邮件。没有提供任何帮助来帮助我的情况 - 问题仍然没有解决。 只是非常糟糕的客户服务，并且没有尝试为他们的错误承担责任。
Dear Jeff, We appreciate your feedback as it is one of the best ways to ensure we are delivering a quality service to our customers. In your particular case, our investigation team collected enough evidence to reply to your review in detail. However, we are willing to cooperate and if you have any questions regarding our reply to your online review or, indeed any other issues associated with our business, please, do not hesitate to contact us at [email protected] Yours Sincerely, Gurufare
Lena 非常乐于助人，并设法为我找到了最优惠的旅行价格
Dear Peter, Amazing feedback! We're thrilled to hear that you've had such a positive experience with our agent Lena. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. Faithfully Yours, Gurufare
共 101 条符合条件的评价