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Handy

201 条评价

3.8201 条评价
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关于 Handy

数据更新
网站
handy.com
分类
家庭服务
所在地
United States · New York
状态
待认证
近 12 个月
65 条评价
差评回复率
97%(57/59 条)
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Handy靠谱吗?

Handy(handy.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑一般。评价两极分化:67% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 97% 的差评;近 12 个月新增 65 条。数据最后更新于 2026-08-10。

用户怎么说

A
Andrew · 写过 3 条评价 · 已认证 · 体验于 2024-07-30 ·

优质的服务

这位勤杂工做得非常出色。

Handy 回复2024-08-04

Hey Andrew! We are delighted to receive your positive feedback 😄 It is gratifying to learn that Seyit E. has upheld our high standards of professionalism and has exceeded your expectations in delivering excellent service during your Furniture Assembly booking. Spotting your 5-star rating made our day, and we're grateful you took the moment to share that. 🌟 Thank you for taking the time to share your experience. We look forward to serving you again in the future. Best, Ammi, Handy CX Team.

N
Nicolette Little · 写过 2 条评价 · 已认证 · 体验于 2024-07-31 ·

清洁工没有出现 - 10 美元积分😳

我要求早上 7:30 提供清洁服务,因为当天早上我有一位房客搬进来。清洁工从未出现,也不接电话或短信。我获得了 10 美元的积分补偿,但当我想提前 24 小时重新安排另一次预订时,我被收取了 25 美元。当然,我必须自己打扫卫生,并且觉得 10 美元的信用是一种侮辱。

Handy 回复2024-08-02

Hi Nicolette,  Thank you for taking the time to provide your feedback. We are truly sorry to hear about your recent experience while using the Angi service. This is not the kind of service we wish to provide to you when coming to us for help with your cleaning service. It’s clear that we fell short of our commitment, and we understand how frustrating it must have been, especially given the timing with your tenant move-in. We sincerely apologize for the missed appointment and the lack of communication. We appreciate you bringing this to our attention. To make things right, We’d like to offer further assistance. Please contact us either by phone at 888-811-2644 or by email at [email protected] and we’ll work to address your concerns and find a solution that better reflects our commitment to your satisfaction. We'll be happy to assist you. Best,  Hector Handy CX Team

B
Brian · 写过 1 条评价 · 已认证 · 体验于 2024-08-01 ·

工作人员很棒而且服务很快

这里的人们很棒而且服务很快。非常友好。强烈推荐它

Handy 回复2024-08-02

Hey Brian, We're totally thrilled that you liked our service. Your amazing review just made our day! 😄 We're glad everything went smoothly with your TV Mounting service and that Michael C. rocked it with his skills! 👷🏻‍♂️ Your shout-out means a lot, and we're excited to match you with top-notch pros in the future. ⭐️ Hope you're having an incredible day! Best, Ammi, Handy CX Team

M
Marlin · 写过 2 条评价 · 已认证 · 体验于 2024-08-02 ·

奥兰多勤杂工做了……

勤杂工奥兰多让这次经历变得愉快。 该应用程序还可以,但应该允许您加载图片。谢谢。

Handy 回复2024-08-03

Hi Marlin, Thanks for sharing your feedback We're so happy to hear that your booking went well! We're also very pleased to hear that your professional Orlando is truly worthy of being called a professional. Additionally, we are so sorry for any inconvenience the App may have caused you and we want to assure you that it's important to us to make the platform better and provide you with assistance. We kindly request you send us an email at [email protected]. When emailing for the quickest service, please include your full name, phone number, and email address associated with your Handy account. We're here to help! 😄️ Best, Klaidy Handy CX Team

G
Gregory Wilkes · 写过 1 条评价 · 已认证 · 体验于 2024-07-27 ·

伟大的工作

技术人员非常有礼貌,他知道自己的工作。

Handy 回复2024-08-02

Hi Gregory, Thank you for your excellent review We’re thrilled to hear that you had a positive experience with Xiang. It’s great to know that his professionalism and expertise stood out to you. Your satisfaction is our top priority, and we’re always happy to hear when homeowners are seeing success and value with Angi. Thank you so much for the wonderful 5-star review left in the booking. We look forward to working with you again soon. Have an amazing day! 😁 Best, Hector Handy CX Team

W
Wayne Burrell · 写过 2 条评价 · 已认证 · 体验于 2024-07-28 ·

做了非常彻底和详细的工作……

完成了非常彻底和详细的工作,组装了一个非常复杂的燃气烤架

Handy 回复2024-08-02

Hi Wayne, Thank you so much for this excellent review! We're delighted to hear that your professional Jose completed Gas Grill assembly perfectly. Thanks to your professional who met your expectations. Furthermore, We appreciate the 5- ✨ ️ rating and review that you left for him in the booking and we hope to work with you again soon. Enjoy the remainder of your day! 😄️ Best, Klaidy Handy CX Team

D
Darryl · 写过 1 条评价 · 已认证 · 体验于 2024-07-31 ·

高效工作

做得很好,结果看起来不错

Handy 回复2024-08-01

Hi Darryl, Thank you for taking the time to leave us such a lovely review! We´re thrilled to hear your professional Yurii met the expectations for your Desk assembly. He is genuinely worthy of being called a professional!! Additionally, we noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create. Have an excellent rest of your day! 😄️ Best, Klaidy Handy CX Team

P
Patrick · 写过 1 条评价 · 已认证 · 体验于 2024-07-30 ·

美妙的全方位体验

易于安排和付款。勤杂工到达后,通过应用程序进行良好的沟通。高质量的工作。

Handy 回复2024-07-31

Hi Patrick 👋 Thank you for taking the time to leave your amazing review! We're thrilled to hear that the service you hired went well, we're also extremely pleased to hear that the pro that completed the job did a fantastic service. We also noticed that you left him a 5 star rating on the booking and appreciate you taking the time to do so. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon. Wishing you all the best for today. Best, Estefany, Handy CX Team

N
NANCY · 写过 4 条评价 · 已认证 · 体验于 2024-07-26 ·

业务

业务。 准时,汤姆知道自己在做什么并且做得很好

Handy 回复2024-07-31

Hi Nancy,  Thank you so much for taking the time to leave such a great review!  We’re thrilled to hear that you were pleased with the professionalism and timeliness of Tom’s work. He takes great pride in his expertise and always strives to deliver high-quality results, so it’s wonderful to know his efforts made a positive impact. Thank you so much for the fantastic 5-star review you left in the booking and we look forward to the opportunity to work with you again in the future! Have an amazing day! 😄 Best,  Hector Handy CX Team 

C
Cheryl · 写过 2 条评价 · 已认证 · 体验于 2024-07-29 ·

烧烤伙计们不是黄金时间

烧烤伙计们不是黄金时间 这些人解决了他们的错误

Handy 回复2024-07-30

Hi Cheryl 👋 We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional showed up on time and completed the job quickly. The most important thing for us is your satisfaction. We hope to work with you again soon. Enjoy the rest of your day! Best, Estefany, Handy CX Team

J
John · 写过 3 条评价 · 已认证 · 体验于 2024-07-28 ·

我收到通知 Jamel R

我收到通知,Jamel R.(5.0 ⭐ | 26 份工作)被指派来组装和搭建我们的凉亭。 他从未联系过我,而且在预定的日期和时间,他也没有出现。 这是一个 2 人的工作。另一位承包商安东尼·雷德卫德(Anthony Redguard)确实出现了,并辛勤地组装和安装了凉亭。 这是一个 2 人的工作,预计需要 4 个小时。 4 个小时结束后,他联系了 Handy,以确定是否会为他自己完成这项工作所需的额外时间获得报酬,但被告知他不会! 安东尼是一位非常努力、坚定的工人,勤奋且具有令人惊叹的职业道德。 他确实自己完成了这个项目,我很幸运他同意留下来直到完成! 关于安东尼,我无法说太多,并且强烈推荐他给任何需要优秀勤杂工的人。 然而,在我看来,汉迪不授权安东尼执行并支付他完成所需的额外工作,从而危及了我的项目的完成!

Handy 回复2024-07-29

Hi John, We're sorry to hear that your experience wasn't as expected and your service wasn't completed as planned. Please note that your professional is not expected to stay beyond the hourly duration scheduled based on your item, but you may discuss an extension with them if more time is needed to complete the service as desired. If you would like to extend a booking currently taking place, you as our customer may request additional time by contacting our customer service team. We appreciate your feedback and want to assist you accordingly. We kindly request you send us an email to [email protected] including your name, number, and email address and we'll be happy to assist you. We want to make sure your service is completed and we'll make sure the professional is compensated accordingly on our end. Best, Ammi, Handy CX Team

H
Holly · 写过 1 条评价 · 已认证 · 体验于 2024-07-28 ·

卓越的专业装配

我与我的服务提供商米歇尔的整个经历非常出色。 她比约定时间提前几分钟到达,非常愉快并准备好工作。 不久之后,我和丈夫检查了她,她生了 3 个孩子!这些大金属 柜子放在一起。 而她做了 几乎没有任何噪音!整个过程中 项目没有噪音,没有混乱,比我之前在任何其他公司经历过的要好得多。她在各方面都无可挑剔的专业。 所有的橱柜都建好后,她给了我们一小袋整齐的备件。然后她在离开之前确保所有橱柜都处于我们想要的位置。 我不确定她是其他组装工的培训师还是主管,但她的工作表现非常出色!‼️ 感谢Handy 感谢您派给我最好的人选来完成我的装配工作。霍莉·拉尔森

Handy 回复2024-07-29

Hi Holly, Thanks so much for sharing with us your positive experience! We are thrilled to hear about your exceptional experience with Michele. Your kind words about her punctuality, professionalism, and meticulous workmanship truly mean a lot to us. We thank you for the glowing 5-star review left on the booking for Michele, and we look forward to working with you again soon. Have an amazing Sunday! 😁 Best Hector Handy CX Team

S
Surendra K · 写过 1 条评价 · 已认证 · 体验于 2024-07-26 ·

穆罕默德·贾米尔非常善良和诚实......

Mohammad jamil 是一个非常善良和诚实的人,他准时来安装 APEC 反渗透水过滤器。他非常快速且专注于工作。我给他5*****。

Handy 回复2024-07-27

Hi Surendra, Thank you so much for your dazzling review! We’re so excited to know that your professional, Mohammad, has done a great job during your APEC Reverse Osmosis water filter installation and it went according to your expectations. We noticed that you left the professional a wonderful 5⭐️ rating on the booking. We appreciate you for taking the time to do so. We look forward to matching you with excellent professionals with every booking you create. Enjoy the rest of your day! 😄️ Best, Klaidy Handy CX Team

M
MARIE · 写过 1 条评价 · 已认证 · 体验于 2024-07-22 ·

卡梅伦准时

卡梅伦准时、礼貌且专业。

Handy 回复2024-07-27

Hi Marie, Thank you so much for this excellent review We're pleased to read that your experience with our service has been the best and that your professional Cameron met the expectations during your Furniture assembly and was very courteous during the booking. We are always working to improve our customer's experience. Enjoy the remainder of your day! 😄 Best Klaidy Handy CX Team

J
Jeanette · 写过 1 条评价 · 已认证 · 体验于 2024-07-26 ·

安装人员 5⭐️ 公司 3⭐️

我的安装人员 Joshua C. 知识渊博且准备充分。 Costco 的送货和分期预约安排很糟糕。安装人员离开我家后,我的洗碗机就被送来了。安装被重新安排在预约前 2 小时。安装人员直到我预约前一小时才收到我两天前通过应用程序发送给他的消息。您的在线客户服务聊天也没有给我留下深刻的印象。很多事情需要修复。

Handy 回复2024-07-27

Hi Jeanette, Thank you for sharing your feedback with us regarding your experience. We're so sorry to hear that your Dishwasher installation didn't go as planned. We understand how frustrating that must be and would love to look into this further for you. We kindly request that you send us an email at [email protected]. When emailing, please include the full name, email address, and phone number. We look forward to hearing from you. Best, Klaidy Handy CX Team

L
Lori · 写过 1 条评价 · 已认证 · 体验于 2024-07-27 ·

干得好

帕维尔在安装洗碗机方面做得非常出色。他反应敏捷、友善、知识渊博,非常适合共事。我强烈推荐 Pawel 和 Handy!

Handy 回复2024-07-27

Hi Lori, Thank you for this marvelous review! We’re so excited to hear that your expectations were fulfilled and to know that your professional Pawel, has done a great job during your Dishwasher installation booking. He is genuinely worthy of being called a professional as he went above and beyond. We're confident that you'll continue to receive top-notch services with competitive pricing with every booking you create. Enjoy the remainder of your day! 😄️ Best, Klaidy, Handy CX Team

T
Tim · 写过 2 条评价 · 已认证 · 体验于 2024-07-25 ·

这家伙是个摇滚明星

这家伙是一位摇滚明星。 很高兴。 绝对棒极了

Handy 回复2024-07-26

Hi Tim 👋 Thank you for taking the time to share your fantastic review! We're thrilled to hear that you're enjoying our services, thanks to your top-notch pro Brian who did an awesome job on you TV mounting booking. Additionally, we noticed and appreciate the 5 ⭐ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create. Enjoy the rest of your day 😎️ Best, Estefany Handy CX Team

D
DAVID · 写过 2 条评价 · 已认证 · 体验于 2024-07-26 ·

服务病人、工作认真……

耐心服务并努力工作,直到装置安装完毕。

Handy 回复2024-07-26

Hey David! Thank you so much for the wonderful review! We're so happy to hear that your TV Mounting went well 🤩️ We're delighted that your pro Keon E. was great, patient, and worked diligently doing an awesome job 👷️ We noticed that you left a 5 star rating to the pro in the booking, and appreciate you for taking the time to do so ⭐️ Have a wonderful Friday! Best, Ammi, Handy CX Team

T
Thomas · 写过 1 条评价 · 已认证 · 体验于 2024-07-26 ·

很棒的服务应用程序。

Handy 回复2024-07-26

Hi Thomas, Thank you for taking the time to share your fantastic review! We're thrilled to hear that you're enjoying our services! Thanks to your top-notch pro Raul who did an awesome job during your booking. Furthermore, we see that you left your professional a brilliant 5 ⭐️ rating and review on the booking. Have a nice rest of your day! 🌞️ Best, Klaidy Handy CX Team

V
Vuong · 写过 1 条评价 · 已认证 · 体验于 2024-07-26 ·

好工作

有帮助,干得好。谢谢

Handy 回复2024-07-26

Hi Vuong, Thank you so much for your awesome review! We're so happy to hear your TV mounting went well. Thanks to your professional who did a very good job. He is genuinely worthy of being called a professional. Additionally, We noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking. Enjoy the rest of your day 😊️ Best, Klaidy Handy CX Team