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Handy

201 条评价

3.8201 条评价
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关于 Handy

数据更新
网站
handy.com
分类
家庭服务
所在地
United States · New York
状态
待认证
近 12 个月
65 条评价
差评回复率
97%(57/59 条)
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Handy靠谱吗?

Handy(handy.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑一般。评价两极分化:67% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 97% 的差评;近 12 个月新增 65 条。数据最后更新于 2026-08-10。

用户怎么说

W
Walton · 写过 1 条评价 · 已认证 · 体验于 2024-08-05 ·

很棒的经历

很棒的经历!肯定会再次使用汉迪和蒂龙。他帮了我们很大的忙——为我们组装了三件家具。

Handy 回复2024-08-10

Hi Walton👋 Thank you so much for the wonderful review! We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional did an amazing job. We also noticed that you left him a 5 star rating on the booking and appreciate you taking the time to do so. We look forward to working with you again soon Enjoy the rest of your day! Best, Estefany Handy CX Team

K
Kerry · 写过 2 条评价 · 体验于 2024-07-01 ·

保持畅通无阻

在经历了之前的失望之后,我被指向了汉迪家族的方向。起初一切都很好,工作计划在 6 周内开始,我购买了完成每项工作所需的所有用品。然后,我在计划工作结束两天后收到了一封非常直言不讳的电子邮件,说他们在其他工作上超支了,所以不会再给我了!我回复说我很失望这么晚才失望,我们可以重新安排吗,然后我就什么也没听到,就被忽略了。 我绝对不会向其他任何人推荐 Handy Family,这是一种多么糟糕的经营业务和对待客户的方式。保持良好的清晰!!!!

Handy 回复2024-08-09

Hi Kerry, Thank you for your feedback. We're sorry to hear that the booking didn't go as planned. We understand that can be upsetting as we want to make every professional’s experience great, and we assure you this is not the kind of service we provide. It is very appreciated for bringing this to our attention since it helps us to improve and provide you with excellent service. We would like to give you a better service and support in everything you need so please send us an email at [email protected] so we can help you. We'll be happy to assist you. Best, Estefany, Handy CX Team

d
danny · 写过 1 条评价 · 已认证 · 体验于 2024-08-08 ·

准时

准时。 高效的。 解释了特征。回答了问题。 清理干净了。

Handy 回复2024-08-09

Hi Danny 👋 Thank you so much for taking the time out of your day to leave us this excellent review! We’re delighted to hear that the professional went above and beyond during your service and did an excellent job in your home, he was very thorough with every detail. We're excited that you have been more than satisfied with these services. We hope to work with you again soon. Wishing you all the best for today. Best, Estefany, Handy CX Team

P
Pete · 写过 1 条评价 · 已认证 · 体验于 2024-08-04 ·

简直太糟糕了

Handy 回复2024-08-09

Hi Pete, Thanks for sharing your feedback We're sorry to hear that your TV Mounting booking didn't go as planned. We want to make every customer’s experience great, and we assure you this is not the kind of service we provide. We’d love to assist you and look into your concerns. Please send us an email at [email protected]. For Quicker assistance please include the Full name, email address, and phone number associated with your Handy account. We look forward to hearing from you. Best, Klaidy Handy CX Team.

K
Ken Hauck · 写过 2 条评价 · 已认证 · 体验于 2024-08-08 ·

准时预约。

准时预约。 专业安装 性格开朗

Handy 回复2024-08-09

Hi Ken, Thank you for taking the time to leave us such a wonderful review! We're happy to hear that you were satisfied with the service. Thanks to your professional Peter for giving you the best experience during your Dishwasher replacement booking. He is a very knowledgeable professional! Additionally, we appreciate the 5-⭐️ rating that you've left for him in the booking and we're confident that you'll continue to receive top-notch services with every booking you create. Have a beautiful rest of your day! 😄️ Best, Klaidy Handy CX Team

C
Celeste · 写过 1 条评价 · 已认证 · 体验于 2024-08-09 ·

Frank L 非常专业和友善

Frank L 非常专业而且友善。在创纪录的时间内完成了卸载。我强烈推荐

Handy 回复2024-08-09

Hi Celeste 🙌 Thank you so much for the wonderful review! We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that Frank was very professional and kind. The most important thing for us is your satisfaction. We hope to work with you again soon. Enjoy the rest of your day 😃 Best, Estefany, Handy CX Team

我们的安装人员 Ashraf 非常棒

我们的安装人员 Ashraf 非常棒。他准时出现,很友好而且知识渊博。尽管他预定的合作伙伴穆罕默德没有出现,但他还是能够完成 A++ 的工作。 阿什拉夫完美地悬挂了 77 英寸电视,并花了额外的时间来确保调平绝对完美,因为他一丝不苟地确保所有音频设备完美运行。阿什拉夫再好不过了。如果我能给超过五颗星,我会的!

Handy 回复2024-08-09

Hi Jason, It is pleasing to know that your expectations were met! We're so happy to hear that everything went as you hoped and your TV is now perfectly mounted 🤩️ We're delighted that your pro, Mohammad N. was on time, friendly, and knowledgeable to do an awesome job 👷️ We saw the shiny 5-star rating you left to the pro in the booking, that's so kind of you to take a moment for that ⭐️ Hope you are having an awesome day! Best, Ammi, Handy CX Team

D
DMK · 写过 1 条评价 · 已认证 · 体验于 2024-08-06 ·

需要 2

我请人来挂电视。我要求2个人;他们只发送了一份,但该人没有完成工作,因为他需要支持。所以,我的墙上有 2 个电视支架,但没有安装电视。

Handy 回复2024-08-08

Hi Dorothy, We're sorry to hear that your experience didn't meet your expectations and your service wasn't completed as planned. In order to assist you accordingly, we kindly request you send us an email to [email protected] including your name, number, and email address for a faster response and we'll be happy to assist you. Best, Ammi, Handy CX Team

T
Tim K. · 写过 4 条评价 · 已认证 · 体验于 2024-08-07 ·

很棒的服务

很好的沟通。 勤杂工(杰夫)非常出色,非常友好,并且比预期更快地完成了工作。 我会再次使用Handy。

Handy 回复2024-08-08

Hi Tim, Thanks so much for sharing with us your positive experience 😁 We're thrilled to hear that you had a positive experience with our service. We're especially pleased that Jeff could exceed your expectations with his friendliness and efficiency. We truly appreciate your kind words about our communication and look forward to assisting you again in the future. Thank you so much for your 5-star review left in the booking. We look forward to working with you again soon. Have a fantastic day! 😄 Best, Hector Handy CX Team

P
Pen Wisk · 写过 4 条评价 · 已认证 · 体验于 2024-08-07 ·

勤杂工的保罗有能力

Handyman 的 Paul 能干、专业且友善。当我们接到服务或送货电话时,我们总是欣赏这些特质。干得好杂工!

Handy 回复2024-08-08

Hey Penni, We are absolutely thrilled to read your wonderful review! It is fantastic to hear that your expectations were fulfilled and your appliance installation and delivery went well 🤩️We're delighted that your pro, Pawel P. rocked it with your service and he was capable, professional, and friendly to do an awesome job 👷️ We appreciate your words and we look forward to matching you with excellent pros ⭐️ Hope you have a great day ahead! Best, Ammi, Handy CX Team

C
Christine · 写过 1 条评价 · 已认证 · 体验于 2024-08-08 ·

工作人员很有礼貌且专注

工作人员很有礼貌且专注。 你分配给他的时间太少了!他更换了两扇车库门。 你给 Handy 安排的 2 小时工作,他花了 6 个小时。 希望他能得到相应的补偿。

Handy 回复2024-08-08

Hi Christine! Thank you for taking the time to leave us your amazing review 😄️ We're super happy to hear that your Garage Door booking 📅️ went off without a hitch! We're extremely pleased to know that Onur O. took great care of your service, being the polite and focused pro that he is, and that your experience was top-notch. We noticed that you left a shiny 5 star rating to the pro in the booking, and appreciate you taking the time to do so ⭐️ Hope you have the most wonderful day ahead! Best, Ammi, Handy CX Team

L
Lisa Hines · 写过 2 条评价 · 已认证 · 体验于 2024-08-08 ·

出现的一位专业人士是……

出现的一位专业人士很棒,但另一位助手没有出现,并在 1/2 小时后打来电话。我最终帮忙,我们两个人完成了工作。

Handy 回复2024-08-08

Hi Lisa, Thank you for sharing your feedback. We appreciate the time you took to do so and we are very sorry for any inconvenience this may have caused you. We always encourage professionals to honor their scheduled bookings. Additionally, we are glad to know that your professional Arturo completed the job, in a very professional manner. If you have any further questions or concerns, please feel free to reach out to our Customer support Team via email at [email protected]. We'll be happy to assist you. Best, Klaidy Handy CX Team.

M
Mark · 写过 1 条评价 · 已认证 · 体验于 2024-08-08 ·

及时、专业的服务

及时、专业的服务! 安装工作非常出色。

Handy 回复2024-08-08

Hey Mark! We are delighted to receive your positive feedback regarding your service🤩️ We're so thrilled to hear that your professional, Hugo D. is a top-notch pro and that his proptness and professionalism met your expectations and resulted in a satisfactory TV Mounting service! We're all smiles knowing everything went smoothly! We saw that you left them a shiny 5-star rating on the booking, thanks a bunch for taking the time to do so. ⭐️ Hope your day is as amazing as you made ours! Best, Ammi, Handy CX Team.

M
MissP · 写过 1 条评价 · 已认证 · 体验于 2024-08-06 ·

我今天能够完成所有事情!

Handy 回复2024-08-07

Hi Paula 👋 Thank you so much for your wonderful review! We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional completed the job quickly. The most important thing for us is your satisfaction. We also noticed that you left him a 5 star rating in the booking, and appreciate you taking the time to do so. We look forward to working with you again soon. Enjoy the rest of your day! Best, Estefany Handy CX Team

C
Cathy · 写过 1 条评价 · 已认证 · 体验于 2024-08-06 ·

迈克和加里很棒!

Handy 回复2024-08-07

Hey Cathy, Thank you so much for the wonderful review! It's cool to know that everything with your TV Mounting booking 📅️ was spot on! We're totally stoked that Gary M. and Michael D. nailed it and made sure you had the best experience. We noticed that you left a 5 star rating to the pros in the booking, and appreciate you taking the time to do so ⭐️ Hope your day is as fantastic as you've made ours! Best, Ammi, Handy CX Team

电视固定/安装

乔安娜和迈克尔在完美设置我的 83 英寸电视时与乔安娜和迈克尔交谈得很愉快。他们准时在预约结束前完成了工作。再好不过了。Handy 也进行了沟通,迅速安排了预约,当我的电视发货日期发生变化时,很容易重新安排。

Handy 回复2024-08-06

Hi Kent, Thank you for taking the time to share your fantastic review! We're thrilled to hear that you're enjoying our services! Thanks to your top-notch professionals Joanna and Michael who did an awesome job during your TV mounting booking. Additionally, We noticed and appreciate the 5 ⭐ rating you left for them in the booking. We're confident that you'll continue to receive top-notch services with every booking you create. Enjoy the rest of your day! 😎️ Best, Klaidy Handy CX Team

C
Carol · 写过 1 条评价 · 已认证 · 体验于 2024-07-31 ·

与这家公司相关的一切......

与这家公司相关的一切都非常好。我收到了关于我的服务预约的通知和提醒。事实上,我不得不改变约会,而且很顺利。安装人员准时、有礼貌、知识渊博且友好。

Handy 回复2024-08-05

Hi Carol, Thanks so much for sharing your feedback. We’re thrilled to hear that you had such a positive experience with our company. It’s fantastic to know that our appointment reminders and flexible scheduling made things easier for you. We're especially pleased to hear that our pro Javier was on time, courteous, knowledgeable, and friendly. We take great pride in providing exceptional service, and it’s rewarding to know that our efforts made a difference for you. Thank you so much for your wonderful 5-star review! Have an excellent day! 😁 Best, Hector Handy CX Team

P
Pamela · 写过 3 条评价 · 已认证 · 体验于 2024-08-05 ·

安德鲁

我无意给我的亲安德鲁差评。他很棒。我的电子邮件来得很不稳定,我错误地按下了错误的按钮。

Handy 回复2024-08-05

Hi Pamela, Thank you for this marvelous review! We’re so excited to hear that your expectations were fulfilled and to know that your professional Andrew has done a great job in your booking. He is genuinely worthy of being called a professional. Enjoy the remainder of your day! 😄️ Best, Klaidy, Handy CX Team

S
Shirley · 写过 2 条评价 · 已认证 · 体验于 2024-08-05 ·

科德尔很棒

科德尔太棒了。他很准时,还带着工具来了。他非常有礼貌。我们肯定会再次要求他

Handy 回复2024-08-05

Hi Shirley, Thank you for this marvelous review. We’re so excited to know that your professional Cordell, has done a great job with your Furniture assembly booking. He went above and beyond in doing a great job and giving a great experience. Additionally, We're confident that you'll continue to receive top-notch services with every booking you create. Enjoy the remainder of your day! 😄️ Best, Klaidy, Handy CX Team

c
customer · 写过 2 条评价 · 已认证 · 体验于 2024-08-04 ·

壁挂式

工作以专业的方式完成。

Handy 回复2024-08-04

Hi Joseph,  Thank you so much for your kind words and for taking the time to leave us your review. We are delighted to hear that you found our service professional. Ensuring a high standard of professionalism is something we take pride in, and it's always rewarding to know that our efforts have made a positive impact on your experience. Thank you so much for the wonderful 5-star review left in the booking.  We are always working to improve our customer's experience. Have an amazing Sunday! 😄 Best,  Hector Handy CX Team