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Handy

201 条评价

3.8201 条评价
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关于 Handy

数据更新
网站
handy.com
分类
家庭服务
所在地
United States · New York
状态
待认证
近 12 个月
65 条评价
差评回复率
97%(57/59 条)
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Handy靠谱吗?

Handy(handy.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑一般。评价两极分化:67% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 97% 的差评;近 12 个月新增 65 条。数据最后更新于 2026-08-10。

用户怎么说

T
To · 写过 2 条评价 · 已认证 · 体验于 2024-08-15 ·

太贵了

Handy 回复2024-08-20

Hi To, Thank you so much for sharing your feedback with us. We're sorry to hear that the booking didn't go as planned, we want to make every customer’s experience great and we assure you this is not the kind of service we provide. For us the most important thing is that our customers feel satisfied, the prices vary depending on the size of the house and location, we appreciate your understanding. We hope to work with you again in the future. We'd love to take a look into your concerns We would like to give better service and support in everything you need so please send us an email at [email protected] including your full name, phone number and email associated with your Handy account so we can help you We'll be happy to assist you. Best, Estefany Handy CX Team.

S
Suzanne · 写过 1 条评价 · 已认证 · 体验于 2024-08-13 ·

克劳迪奥做得非常出色

克劳迪奥做得非常出色。 他很有礼貌,合作愉快。

Handy 回复2024-08-19

Hi Suzanne, Thank you for your amazing review! We're so excited to know that your booking went as expected. Thanks to your Professional Claudio who did a good job and was very courteous during the booking. Additionally, we also noticed that you left him a 5 ⭐️ rating in the booking, and appreciate you taking the time to do so. Have a nice rest of your day! 😄️ Best, Klaidy Handy CX Team

Y
Yael H · 写过 4 条评价 · 已认证 · 体验于 2024-08-18 ·

布莱恩太棒了!

布莱恩准时到达并在一小时内完成了工作。快速、专业、友好。谢谢你!

Handy 回复2024-08-18

Hey Yael, We are absolutely thrilled to hear about your great experience! It's such great news that everything went smoothly with your grill assembly 🤩️ and it is even better to know that Bryam C. was quick, professional, friendly, and did an awesome job 🛠️ Your kind words have truly made our day! We look forward to matching you with top-notch pros in the future ⭐️ Have a great Sunday! Best, Ammi, Handy CX Team

C
Caren · 写过 3 条评价 · 已认证 · 体验于 2024-08-12 ·

礼貌高效的服务

服务礼貌高效,Peter 非常专业且知识渊博

Handy 回复2024-08-18

Hi Caren, Thank you for your wonderful review! We´re pleased to hear your professional Peter met the expectations for your Dishwasher Installation. He is genuinely worthy of being called a professional. Additionally, we noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create. Have an excellent rest of your day! 😊️ Best, Klaidy Handy CX Team

J
Jo · 写过 3 条评价 · 已认证 · 体验于 2024-08-16 ·

每周满意度...

凯瑟琳继续以个人兴趣满足我的清洁需求。非常彻底和有效。谢谢

Handy 回复2024-08-17

Hi Jo, Thank you for taking the time to share your fantastic review. We’re happy to hear that your professional Kathryn did a perfect job with your House cleaning as she went above and beyond to leave you satisfied. Additionally, we're confident that you'll continue to receive top-notch services with every booking you create. Wishing you all the best for today! 😁️ Best, Klaidy Handy CX Team

M
MARY · 写过 1 条评价 · 已认证 · 体验于 2024-08-12 ·

莱昂纳多工作非常努力

莱昂纳多工作非常努力。干得好,让我们比预定时间提前到达!

Handy 回复2024-08-17

Hi Mary 🙌 Thank you for your amazing review! We are delighted to know that the service you hired went well, additionally, we're very happy to know that Leonardo worked very hard on your service. We love knowing that you left a 5 star rating on your booking and we appreciate you taking the time to do so. We're confident that you'll continue to receive top-notch services with every booking you create. Enjoy the rest of your day 😎️ Best, Estefany, Handy CX Team

H
Han · 写过 3 条评价 · 已认证 · 体验于 2024-08-16 ·

很棒的电视安装!

维克托和玛吉友好、专业、高效且知识渊博。强烈推荐!

Handy 回复2024-08-17

Hi Han 👋 Thank you fo sharing your fantastic review! For us it is very satisfying to know that Viktor and Margies provided excellent service in your home and were very thorough with every detail. We're excited that you have been more than satisfied with these services. We also appreciate you taking the time to leave a 5 star rating and recommend to the professional so that other people may require her services. Wishing you all the best for today. Best, Estefany, Handy CX Team

J
Joseph · 写过 1 条评价 · 已认证 · 体验于 2024-08-15 ·

专业、品质

很棒的体验。感谢高质量和专业的工作。 👌

Handy 回复2024-08-16

Hi Joseph 😃 Thank you so much for sharing your wonderful review! We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional did a high quality of service and completed the job quickly. We also noticed that you left them a 5 star rating on the booking, and appreciate you taking the time to do so. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon. Enjoy the rest of your day! Best, Estefany Handy CX Team

J
James · 写过 1 条评价 · 已认证 · 体验于 2024-08-11 ·

冰箱内部已列出并已收费......

冰箱内部已列出并收费但未清洁。

Handy 回复2024-08-16

Hi James 👋 Thank you for making us aware about it. We're sorry to hear you didn't have a positive experience with us. This is not the kind of service we want for you. Please send us an email at [email protected]. For quicker assistance, please include your full name, email address & phone number associated with your Handy account. We will be more than happy to assist you. Enjoy the rest of your day Best, Estefany, Handy CX Team

C
Carol · 写过 1 条评价 · 已认证 · 体验于 2024-08-09 ·

凯尔效率很高,完成了……

凯尔效率很高,很快就完成了工作

Handy 回复2024-08-15

Hi Carol,  Thanks so much for sharing with us your positive experience. We're thrilled to hear that Kyle's efficiency and quick work left a positive impression. We take pride in delivering prompt and effective service, and it's great to know that Kyle met those expectations. Thank you so much for your 5-star review left in the booking. We look forward to working with you again soon. Have an excellent day! 😁 Best, Hector Handy CX Team

R
RICK · 写过 2 条评价 · 已认证 · 体验于 2024-08-13 ·

做得很好

干得非常出色!礼貌且专业

Handy 回复2024-08-15

Hello Rick, We're thrilled to see your awesome review! We're so happy to hear that your expectations were fulfilled and your TV Mounting went well 🤩️ We're delighted that your pro, David! H. nailed it with his politeness and professionalism, and did an excellent job 👷️ We noticed that you left a shiny 5-star rating to the pro in the booking, and we just wanted to say thank you for taking the time to do it ⭐️ Wishing you a great day ahead! Best, Ammi, Handy CX Team

B
Barbara · 写过 2 条评价 · 已认证 · 体验于 2024-08-14 ·

艾伦很棒

艾伦很棒。他带来了一个特殊的工具,他说可以将他从所有困境中解救出来 - 因此在大约 2 小时内完成了一项艰巨的任务!!!!

Handy 回复2024-08-15

Hi Barbara,  Thanks for the wonderful review! 😄 We're delighted to hear that Allan made such a positive impression. It's great to know that his special equipment helped him navigate those tight spots and complete the task efficiently in about 2 hours. We’re proud of Allan’s skills and his resourcefulness in tackling challenging jobs. Thank you so much for your wonderful 5-⭐ review! We are always happy to hear when homeowners are seeing success and value with Angi. Have an amazing day! 😊 Best, Hector Handy CX Team

K
Kathleen · 写过 1 条评价 · 已认证 · 体验于 2024-08-07 ·

简单的应用程序,我喜欢状态更新

Handy 回复2024-08-13

Hi Kathleen 👋 Thank you for taking the time to leave ypur amazing review! We're thrilled to hear that the service you hired went well, we're also extremely pleased to hear that the pro who completed the job did a fantastic service and was on time. We also noticed that you left him a 5 star rating in the booking, and appreciate you taking the time to do so. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon. Wishing you all the best for today. Best, Estefany, Handy CX Team

R
Ram · 写过 2 条评价 · 已认证 · 体验于 2024-08-08 ·

电视壁挂式

由于之前的工作没有按时完成,不得不重新安排几次。终于把电视挂墙搞定了。两名助手中,一名更有经验。我觉得的另一件事是在没有查看墙上螺柱位置的情况下就草率下结论

Handy 回复2024-08-13

Hi Ramamohan! Big thanks for dropping your thoughts with us - it means a lot 😄️ We're thrilled to hear that your TV Mounting booking 📅️ went well! We're extremely pleased to hear that the pros Jeyhun Z. and Jonathan R. completed the job and provided a good experience. We noticed that you left a 5-star rating to the pro in the booking, and appreciate you taking the time to do so ⭐️ Have a great day! Best, Ammi, Handy CX Team

K
Kathleen · 写过 1 条评价 · 已认证 · 体验于 2024-08-07 ·

Costco 与…之间的沟通

Costco 和 Handy 之间的通信对我的订单不起作用,这是肯定的。另外,我们安装了洗碗机,安装人员必须第二天回来,因为他没有把东西弄得足够紧。它从地板漏到我们的地下室。然后洗碗机底部的盘子不断脱落,我不得不去买新的螺栓来连接它们。

Handy 回复2024-08-13

Hi Kathleen, Thank you so much for taking the time to leave your review and share your feedback. We’re thrilled that you had a positive experience overall. However, we are sorry to hear about the issues you faced with communication and the dishwasher installation. It’s clear we didn’t meet your expectations in those areas, as we strive to ensure everything goes smoothly. We apologize for the inconvenience caused by the leaks and the need for additional repairs. We will address these concerns with our team to ensure that future installations are handled more efficiently and with greater attention to detail. Thank you so much for your 5-star review! We’re grateful for your feedback as it helps us improve. Best, Hector Handy CX Team

C
Carol · 写过 1 条评价 · 已认证 · 体验于 2024-08-11 ·

我为冰箱额外付了钱……

我额外支付了冰箱和烤箱的清洁费,但都没有完成。我给了很好的评价,因为房子的其他部分看起来不错,但我很不安,因为我被收取了 28 美元的额外费用,而这两件事却没有完成。

Handy 回复2024-08-12

Hi Carol, Thank you for taking the time to leave your review. We are glad to hear that the overall cleaning of your house met your expectations, but we are truly sorry to learn that the refrigerator and oven were not cleaned as requested. We understand how frustrating this must be and want to assure you that this is not the level of service we strive to provide. We're also happy to look into this and assist with your work quality concerns. Please reach out to us at [email protected] or give us a call at 888-811-2644. Best, Hector Handy CX Team

M
Maryland · 写过 2 条评价 · 体验于 2024-06-23 ·

我预付了棚屋安装费用……

我于 24 年 6 月 23 日预付了棚屋安装费用。其中一名安装程序未能显示,因此无法完成作业。我按照他们的程序获得了退款。今天,六周后,经过多次电话和电子邮件之后;我仍然被告知要耐心等待,他们正在处理它。

Handy 回复2024-08-11

Hi Maryland, Thank you for your sharing feedback. We're sorry to hear that your Shed Installation bookings didn't go well. We understand how frustrating this must be for you and this is not the kind of experience we have wished for you. Our priority is to provide the best service to our customers and bringing this to our attention helps us to improve in providing a greater service. We kindly request that you send us an email at [email protected]. When emailing, please include the full name, email address, and phone number associated with your Handy account when emailing for quicker assistance. It will be a pleasure to assist you. Best, Klaidy Handy CX Team

S
Smithy · 写过 2 条评价 · 体验于 2024-08-11 ·

最糟糕的!!!!!!!!!!!!

最糟糕的!!!!!!!!!!!! 永远、永远、永远、永远不要利用这些人!我安排了两个人今天周日中午 12 点出现。 我正在搬家,需要两名工人帮忙。今天早上 11 点 15 分我收到通知说他们取消了。 帮自己一个忙,甚至不要考虑使用这家公司。这是一个第三方机构,显然他们不会审查与之签约的人。 我有说过他们是最糟糕的吗?他们是最糟糕的、最糟糕的、最糟糕的、最糟糕的、最糟糕的!

Handy 回复2024-08-11

Hi Smithy,  Thank you for taking the time to share your feedback.  We are truly sorry to hear about your experience and understand how frustrating it must have been, especially during such a stressful time. We strive to provide reliable and timely service, and we apologize for the inconvenience caused by the cancellation and any additional stress it added to your move. We take your concerns seriously and will review our processes to ensure better vetting and reliability in the future. We’d welcome the opportunity to discuss this further. If you’d like, please contact our Customer Care team at 888-811-2644. We'll be happy to assist you. Best, Hector Handy CX Team

M
Marnie · 写过 1 条评价 · 已认证 · 体验于 2024-08-11 ·

卡蒂亚娜是一位出色的清洁工

卡蒂亚娜非常出色,做得非常出色。

Handy 回复2024-08-11

Hi Marnie, Thank you so much for the wonderful review! We're so happy to hear that your expectations were fulfilled and your House Cleaning went well 🤩️ It is awesome to hear that Katyana D. rocked it and did an outstanding job 👷️ We appreciate your words and we look forward to matching you with excellent pros ⭐️ Hope your day is as amazing as you made ours! Best, Ammi, Handy CX Team

L
Lindsey · 写过 1 条评价 · 已认证 · 体验于 2024-08-09 ·

很棒的服务

服务很棒!强烈推荐何塞!

Handy 回复2024-08-10

Hi Lindsey, Thank you for taking the time to give us this amazing review. We're so happy to know that your Appliance Installation went well. Thanks to your professional Jose who completed the job perfectly. We appreciate your words and we look forward to match you with excellent professionals. Have a wonderful Friday! 😄️ Best, Klaidy Handy CX Team