Handy

Hi Glen, We're sorry to hear that the booking didn't go as planned. We understand that can be upsetting as we want to make every customer’s experience great, and we assure you this is not the kind of service we provide. It is very appreciated for bringing this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need so please send us an email at [email protected] including your full name, phone number and email associated with your Handy account so we can help you. We'll be happy to assist you. Best, Estefany Handy CX Team

Hi Vicky, Thanks for sharing your feedback! We are happy to hear you had a positive experience with the professional. We understand that can be upsetting as we want to make every customer’s experience great, don't hesitate to get in touch with our Customer Care team at 888-811-2644 or send us an email at [email protected] and we'd be more than happy to address any specific questions or concerns you might have. Best, Estefany CX Team.

Hi there, Thank you so much for sharing your feedback with us, We're sorry to hear that the booking didn't go as planned. We understand that can be upsetting as we want to make every customer’s experience great, and we assure you this is not the kind of service we provide. It is very appreciated for bringing this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need so please send us an email at [email protected] including your full name, phone number and email associated with your Handy account so we can help you. We'll be happy to assist you. Best, Estefany

Hi there, Thank you for your feedback. We're sorry to hear that the booking didn't go as planned. We understand that can be upsetting as we want to make every customer’s experience great, and we assure you this is not the kind of service we provide. It is very appreciated that you brought this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need so please send us an email at [email protected] including your full name, phone number and email associated with your Handy account so we can help you. We'll be happy to assist you. Best, Estefany Handy CX Team

Hi there, We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please note that if you purchased a product online, you can book the service in addition to your product when checking out online. For Target In-Store: you will purchase a voucher for your service when visiting a Target store. We'd welcome the opportunity to address any concerns you may have and provide you with more information to assist you accordingly. Please reach out to us at [email protected] and we'll be happy to assist. Best, Ammi

Hi there We're so sorry to hear that your recent experience did not meet your expectations and that your professional didn't arrive at your booking. It is highly unusual for a pro not to arrive at a scheduled booking and we are concerned to hear this has happened to you more than once. Rest assured that this is behavior that we take very seriously and are committed to addressing this promptly. We kindly request you send us an email to [email protected] including your name, number, and email address for a faster response. We'll be happy to assist you. Best, Ammi, Handy CX Team.

Hi Prabaha, Thank you for your feedback. We're saddened by the experience of your bookings being rescheduled multiple times and we understand how frustrating that must be. Additionally, we appreciate you bringing this to our attention and we want to assure you that it's important to us to make the platform better and provide you with assistance. We kindly request you send us an email at [email protected]. When emailing for the quickest service, please include your full name, phone number, and email address associated with your Handy account. We look forward to hearing from you. Best, Klaidy Handy CX Team

Hi Ashwin 👋 Thank you for sharing your amazing review! We're thrilled to hear that the service you hired went well, we're also extremely pleased to hear that the pro that completed the job did a quick and efficient service. We also noticed that you left him a 5-star rating on the booking and we appreciate you taking the time to do so. We look forward to working with you again soon. We wish you all the best for today 😉 Best, Estefany, Handy CX Team

Hi Rachel, Thank you so much for your feedback. We're sorry to hear that your House Cleaning booking didn't go as planned. We understand your frustration and we want to assure that your safety is very important. All the professionals in the platform are well vetted and background checked before they are allowed to our platforms and before claiming any job. You can view more about our screening process at https://www.handy.com/trust-and-safety. Additionally, we are so sorry for any inconvenience it may have caused you and we want to assure you that it's important to us to make the platform better and provide you with assistance. We kindly request you send us an email at [email protected]. When emailing for the quickest service, please include your full name, phone number, and email address associated with your Handy account. We're here to help! Best, Klaidy Handy CX Team

Hi Dave, Thank you so much for taking the time out of your day to leave us your feedback. We're so sorry to hear that your experience wasn't as expected. We want to make every customer’s experience great, and we assure you this is not the kind of service we provide. It is very appreciated for bringing this to our attention since it helps us to improve and provide you with excellent service. We would like to give you a better service and support you in everything you need so please send us an email at [email protected] including your full name, phone number and email associated with your Handy account so we can help you. It will be a pleasure to assist you Best, Klaidy Handy CX Team.

Hi Esteban,  Your review means a lot to us. Thank you for taking the time to share your thoughts! We're happy to hear that you were impressed with the installation. It’s great to know that our team’s attention to detail ensured your TV is perfectly square and secure against the wall. We also appreciate your compliment on how they left everything clean and spotless. Your satisfaction is our top priority, and your feedback truly motivates us to keep delivering exceptional service. We noticed your 5-star rating and are very thankful for your feedback! Hope the rest of your day goes well! 😄 Best, Hector, Handy CX Team

Hi Leslie,  Thank you so much for sharing your positive experience with us! 😁 We're thrilled to hear that you were pleased with the cleaning service and found our team member to be pleasant. Your kind words mean a lot to us and motivate us to continue delivering exceptional service. We are always happy to hear when homeowners are seeing success and value with Angi. Your 5-star rating did not go unnoticed; thank you for it! Have a fantastic rest of your day! 😃 Best, Hector Handy CX Team 

Hi Dennis, Thank you so much for your wonderful review! We're so happy that your expectations were fulfilled and your TV Mounting 📺 went well! We're totally thrilled that your pro, Rene A. did a great job 👷️ We appreciate your words and look forward to matching you with excellent pros ⭐️ Hope you have an absolutely awesome day ahead! Best, Ammi, Handy CX Team

Hi Adil,  Your review means a lot to us. Thank you for taking the time to share your thoughts! We’re delighted to hear that you had a positive experience with our installation team. It’s great to know that our installers were friendly and prompt and did an excellent job placing your TV on the wall. We strive to provide top-notch service, and your feedback reassures us that we are on the right track. Thank you for the 5-star rating you left on your booking; we truly appreciate it! Wishing you a great rest of your day! 😄 Best,  Hector Handy CX Team 

Hi Corey, We're absolutely thrilled to hear about your awesome experience! We're so happy to hear that you had such a positive experience with our Handyman Services 🤩️ We're delighted that your pro, Fredder J. nailed it with his top-notch skills and speedy work. We're happy that he was experienced, intelligent, quick, fast, and did an awesome job 🔨 We appreciate your words and look forward to matching you with excellent pros ⭐️ Hope your day is as fantastic as your review made ours! Best, Ammi, Handy CX Team

Hi Blake,  Thank you for taking the time to leave your review. We regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would be happy to address this matter further and investigate the work quality issues you've experienced. Please contact us either by phone at 888-811-2644 or by email at [email protected]. Your satisfaction is important to us, and we want to make this right. We're here to help! Best,  Hector Handy CX Team 

Hi Jean,  Your feedback made our day! Thank you for taking the time to review our service. We strive to provide exceptional service, and it’s wonderful to know that our efforts made a difference for you. Your kind words motivate us to continue delivering the best possible service to all our customers. Your 5-star rating did not go unnoticed, thank you for it! Enjoy the rest of your day ahead! 😄 Best, Hector Handy CX Team

Hi Kerstin, We truly appreciate your feedback and the time you took to leave us a review! We are thrilled to hear that you were pleased with the cleaning service and that our team member was thorough and considerate. We always aim to provide the best possible experience, and it’s wonderful to know that our efforts met your expectations. Your kind words and feedback are greatly appreciated, and they motivate us to continue delivering high-quality service. Be sure to leave a review if you haven't already, either through the app or by calling us at 866-986-5478. Have a fantastic rest of your day! 😁 Best,  Hector Handy CX Team

Hi Yolanda,  Thank you so much for taking the time to share your feedback. We genuinely appreciate your comments, as they help us improve our services. We sincerely apologize for the issues you experienced during your recent cleaning. It’s clear that we did not meet the high standards we strive for, and for that, we are truly sorry. We understand that the delay, lack of communication, and incomplete tasks caused frustration, especially since you had specifically requested a deep cleaning. We are glad to hear that the areas cleaned were done well, but we understand that this does not compensate for the areas where we missed the mark. We would be happy to address this matter further and investigate the work quality issues you've experienced. Please get in touch with us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. We will be happy to assist you. Best,  Hector Handy CX Team 

Hi Caitlin Thank you for your amazing review! We’re delighted to hear that your professionals went above and beyond during your TV mounting booking. It's our goal to make the experience great and we're confident that you'll continue to receive top-notch services with every booking you create Enjoy the rest of your day! 😁️ Best, Klaidy Handy CX Team.