快速高效
Handy 回复2025-10-07
Hi Marc, Thanks for the great feedback! We are happy to hear that you had such a positive experience. Best, Klaidy Handy CX Team
关于 Handy
数据更新- 网站
- handy.com
- 分类
- 家庭服务
- 所在地
- United States · New York
- 状态
- 待认证
- 近 12 个月
- 65 条评价
- 差评回复率
- 97%（57/59 条）
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Handy靠谱吗？
Handy（handy.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 201 条用户评价，属于家庭服务分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 97% 的差评；近 12 个月新增 65 条。数据最后更新于 2026-08-10。
用户怎么说
花了一周时间，我的厕所仍然无法使用（一位没有经验的专业人士，一位只是没有出现）
我雇了handy来安装马桶冲水套件。这个人没有安装这个的经验或理解力。 3小时后他离开了，厕所和他到达时的样子一模一样。在此之后的两天内，客户服务无法安排人员上门修复，但该人员始终没有出现。我打电话给客户服务部，他们给了我 10 美元的退款（花了 283 美元），并告诉我问题已经升级，但他们无法让我转去与主管交谈以派人来。我解释说这是一个厕所，现在已经 5 天没有使用了，而且我有孩子。他们只是告诉我，我需要等待主管的回电，但他们需要再次重新安排某人，而我需要再次等待几天才能上厕所。这是一次糟糕的经历，我强烈建议远离这个应用程序。
Handy 回复2025-10-03
Hi Michael, Thank you for your feedback. We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at [email protected] with your contact info so that we can locate your account and follow up. We're here to help Best, Klaidy Handy CX Team
使用 Handy 的体验很棒
使用 Handy 的体验非常好。 强烈推荐。
Handy 回复2025-09-03
Hi Jim, Thank you for the wonderful feedback! We're thrilled to hear that you're enjoying our services. We're confident that you'll continue to receive top-notch services with every booking you create. Enjoy the rest of your day Best, Klaidy Handy CX Team
迈克尔很棒
迈克尔很棒，工作很快，而且非常整洁。
Handy 回复2025-09-01
Hi Joseph, thanks so much for sharing your feedback about this pro! We are so pleased to hear that Michael P. did such a wonderful job with your TV Mounting. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. We are always happy to hear when homeowners are seeing success and value with Angi. Best, Ammi AngiSupport.
不来电不显示
不打电话不显示。必须花半个小时打电话才能重新预订。他们不知道自己在做什么。我会不惜一切代价避免。如果你没有接到电话，也没有出现，那你就运气不好了。没有任何后果。
Handy 回复2025-08-31
Hi there, Thanks for your review. We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at [email protected] with your contact info so that we can locate your account and follow up. Best, Hector CX Team
他真是太棒了！
他太棒了！我很确定他的名字叫迭戈。 我们让他 10 点来，他一直呆到下午 6 点，在浴室里组装一把椅子和一个柜子，花了大约六个小时，而且没有向我们收取太多费用，所以我们给了他小费。 他真是太好了，温暖又有趣。！！！ 雇用他......你不会后悔的！！！ 谢谢迭戈！！！💕💕💕💕
Handy 回复2025-08-04
Hi there, Thanks so much for sharing your feedback about this pro! We are so pleased to hear that Diego did such a wonderful job with your furniture assembly. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. Best, Hector CX Team
安装
何塞非常灵巧、熟练。
Handy 回复2025-08-01
Hi Lin 👋 Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi. Enjoy the rest of your day 😄 Best, Estefany, AngiSupport
骗局
骗局。 Google 与他们合作以 99 美元的价格安装恒温器电源连接器，但他们拒绝以低于 267 美元的价格出价。 我想给他们零分。
Handy 回复2025-07-31
Hi Jon, Thank you for your feedback. If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected]. Best, Hector AngiSupport
Handy.com - 不惜一切代价避免
Handy.com 只是一个连接客户与服务提供商的中间人平台，而且他们似乎并不关心任何一方。 他们为我安排的“专业人士”取消了两次。当我打电话给 Handy 时，他们说他们会升级我的案件并优先考虑我。他们能提供的最好的结果就是在 48 小时内找到另一位专业人士。已经一个多星期了，我的电视还放在客厅里，没有拆下来。 更糟糕的是，给我打电话的客服代表冷漠无情。没有同理心，没有紧迫感。 不惜一切代价避免使用 Handy。这次经历让原本在好市多买的东西彻底变味了。
Handy 回复2025-07-14
Hi Adithya, Thank you for taking the time to let us know what happened to you. Please accept our sincere apologies for your recent experience. You were counting on us to provide you with a service, and we did not deliver. We always encourage professionals to honor their scheduled bookings, and we understand that it is an inconvenience. We would love to help you in a better way, so please email us at [email protected] so that we can better assist you. Best, Klaidy Handy CX Team
卫浴维修
与杰森交谈，很容易安排服务。瑞安来进行安装。他做得非常出色！完成后清理干净，时间创纪录。强烈推荐他们为您的下一份工作！
Handy 回复2025-07-13
Hi Melody, Thank you so much for this excellent review! We're delighted to hear that your professional Ryan completed the job perfectly. Thanks to his professionalism, which met your expectations and we hope to work with you again soon. Enjoy the remainder of your day! Best, Klaidy Handy CX Team
准时到达
准时到达，知道他在做什么。还把我的垃圾带走了。很不错。
Handy 回复2025-07-02
Hi Carol, Thanks so much for sharing your feedback about this pro! We are so pleased to hear that they did such a wonderful job while being on time and showing knowledge of what they were doing. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi. Best, Ammi AngiSupport
阿米尔很棒
Handy 回复2025-07-01
Hi Greg 👋 Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi. Enjoy the rest of your day 😄 Best, Estefany, AngiSupport
使用 Handy 的体验很棒
使用 Handy 的体验非常好。他们在最后一刻进行了清洁工作，我们对此非常满意。
Handy 回复2025-06-25
Hi Krishna👋 We're so happy to hear that your expectations were fulfilled. We appreciate your words. It is satisfying to know that the professional did a good job. The most important thing for us is your satisfaction. haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.We hope to work with you again soon. Enjoy the rest of your day! Best, Estefany CX Team
我失去了收入并放弃了……
我失去了收入，放弃了无论如何都出现的清洁工...然后我在网上取消了我的服务，然后那个人出现了...我打电话给一个人，他与我争论并告诉我取消我的“订阅”将被收取费用，我很沮丧，但至少我觉得现在我已经完成了...但是等等！ 然后，Handy 在 5 月和 6 月从我的信用卡中收取了 29 美元左右的费用（具体金额，我不知道） 我没有，也不会再使用它们。 我是一名老年人，这太恶心了。 哦，他们的客户热线等待时间大约是15分钟。 祝你好运... 奥罗拉·琼斯-欧文斯
Handy 回复2025-06-24
Hi Aurora, We appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected]. Best, Hector CX Team
远离这家公司。不可靠。
公司在开始时间前 15 分钟取消了我的清洁服务。 他们在 90 分钟前“提醒”我应该到场，但没有任何问题地取消了我的行程，并自动重新安排了两天后的时间，但这已经太晚了。 当我通过聊天联系客户服务时，他们真的不在乎。
Handy 回复2025-06-19
Hi Linda, We apologize that your experience wasn't positive. We totally understand that our customers' time is important, and we are sorry to hear that your booking was rescheduled. We want to assist you accordingly and take a closer look at what happened. We kindly request that you send us an email to [email protected] including your name, number, and email address for a faster response. We'll gladly assist you. Best, Ammi, AngiSupport.
如果我能给零星我会
如果我能给零星我会的。我提前预约并付款。 预约前四天，Handy 发送了一封电子邮件取消预约。 当我打电话询问原因并重新安排时，他们报出的新价格是我同意并支付的两倍多。现在两周过去了，我仍然没有收到他们取消的最初预约所支付的退款。 我和他们通了几个小时的电话，没有解决问题，也没有退款。 完全是骗局。
Handy 回复2025-06-10
Hi Nanci, Thank you for your feedback. If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected]. Best, Hector, AngiSupport
优质快捷的服务
优质而快捷的服务。经纪人表现得非常专业。点赞！！！
Handy 回复2025-06-07
Hi Uche, Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi. Enjoy the rest of your day ahead! 😄 Best, Hector, AngiSupport
安装师傅很专业
安装人员很专业，很详细，并且清楚地知道自己在做什么。他愿意采取超出必要的措施，以确保我的电视小心放置并靠墙保护。
Handy 回复2025-06-02
Hi Justin, Thanks so much for sharing your feedback about this pro! We are so pleased to hear that they did such a wonderful job with mounting your TV. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. Enjoy the rest of your day ahead! 😁 Best, Hector CX Team
完全骗局没有客户支持
完全骗局——他们要求预订您预计需要的全部时间，但传达您要求的表格有限。然后，如果“专业人士”提前“完成”工作，您将不会获得额外时间的退款。 我预计“专业人士”会进行一定程度的沟通，但他们迟到了一个多小时，没有告诉我他们到达、离开了工作，也没有分享任何工作照片。我正在努力为我的爷爷完成这项工作，而我住在州外。 客户服务支持对我的困境漠不关心，不明白为什么在你只有 1 小时工作时间的情况下支付 3 小时工作费用是完全不公平的。他们应该告诉您，您的工时实际上是承包商选择的投标书 - 然后他们会尝试尽快完成工作以获得更多利润。 当他们宣传自己是值得信赖的时候，这家公司如此具有欺骗性，真是可耻……不惜一切代价避免！
Handy 回复2025-06-02
Hi Terrence, Thank you for your feedback. We're so sorry to hear that your experience wasn't as expected. We understand that it can be frustrating, and we want to assure you that we don't do scam activities. If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected]. Best, Hector, AngiSupport
就像关系不好一样
我断断续续地使用 Handy.com 进行家庭清洁已有好几年了，不幸的是，我无法推荐该应用程序。 虽然我确信一些“专业人士”是值得信赖的，并提供优质的服务，但很多人总是取消或没有按计划出现，而且 Handy 也没有追索权或帮助接受安排另一位专业人士，在另一个时间，他很可能会做同样的事情。 在浪费了几个小时向客户服务解释之后，他们最多会做的就是退还他们为从未发生过的服务收取的费用。 与糟糕的关系一样，我继续使用该应用程序，希望下一次会更好——很大程度上是因为没有其他合适的选择——但结果几乎总是相同的。 如果您有时间敏感或重要的服务，绝对不要指望 Handy，您会感到失望。
Handy 回复2025-05-30
Hi there, Thank you for taking the time to let us know what happened to you. Please accept our sincere apologies for your recent experience. You were counting on us to provide you with a service and we did not deliver. We always encourage professionals to arrive on time and understand that it is an inconvenience when they do not arrive at the scheduled time. We would love to help you in a better way so please email us at [email protected] so that we can better assist you. We hope that you'll give us a chance to better serve you in the future. Best, Klaidy CX Team