Although the hours have seem to be reduced during COVID, I still find the staff helpful and friendly. I had made several suggestion, but unsure if any have been implemented. One of main concerns , which I am guessing has been corrected, but my payment notification used to notify my about payment, but I was also sent notifications that was not my unit, thus if automated, I could only question if I was truly get billed for a unit that was not even my unit, plus was my payment going to a unit I was not using. Again, the staff has done fine with services (overall) very good.
The employees are all super nice and very helpful. The building is maintained very well and is clean and well lit. Definitely much better than the storage company we were using before we switched to Hawaii Self Storage!