Hawai'i Self Storage®

Brett HixsonUnited States · 1 review · Experienced 2023-09-02 · Posted 2023-09-03

Great customer service

Great customer service Phyllis Kamana was super nice and very helpful also a very clean environment

The best staff by far from any self…

The best staff by far from any self storage you gotta try this place you won’t be disappointed or regret it I know I’ll never store with any other storage other then hawaii self storage Best value and quality for your money by far and it’s a/c and it has security can’t beat it

Customer service is great and they are…

Customer service is great and they are always wanting to help with any situation great service

You folks have Great Staff members and…

You folks have Great Staff members and Great Customer services. Every time I come to pay for my storage, the Staff is always serviced with a Smile.

Excellent customer service with…

Excellent customer service with professional and friendly staff. Clean facilities and ample security. Highly recommend if you want more living area for your home environment!

If you have items for storage

If you have items for storage, you should try HI Self Storage in Pearl City. I swear there is no friendlier staff anywhere. The place is always clean. What more could you ask for?

Thank you Ms Karissa Hashimoto…

I would like to thank Ms Karissa Hashimoto at the Salt Lake Hawaii Self Storage location who always is quick to answer my questions, emails, and is the best with any issues or concerns I might have with my storage locker Thank you so much and Great Job!! Jay Price

Been a customer for years

Been a customer for years. Chose Hawaii Self Storage because of temperature control for collectibles. Staff is friendly and supportive.

I would like to express our gratitude…

I would like to express our gratitude for the Great Staff and Service given to us. We appreciate the understanding during the corvid-19 virus. We experienced the loss of a job and or cut back in our pay in giving us the chance to pay at a later date. thank you! thank you! for the storage space that we have. Have a Happy Holiday and be Safe! :o)

Everyone was extremely helpful and…

Everyone was extremely helpful and friendly. Very welcoming first experience

I haven't had problems with this…

I haven't had problems with this storage facility. Staff that I have met have been nice and courteous. I didn't give it 5 stars simply because there have been times when I've gone to check my storage unit and inside the facility there was trash on the ground.

Bang for your buck and professional…

Bang for your buck and professional helpful staff.

Easy to access and price is good.

Excellent!

Air conditioned, many easy to get to locations, carts to use on site, clean bathrooms, 24 hr access, secure locations and friendly staff! The best in Hawaii!

Very satisfied but would like an early…

Very satisfied but would like an early notification of when my rent is due. I pay 6 months at a time to retain my low rate and last two times did not get a heads up.

I’m moving from Salt Lake branch of Hawaii Self storage

I’m moving from Salt Lake branch of Hawaii Self Storage . Problems when I would visit was in pass, not sure if still happening , Handicap stalls are limited to two near front office. Don’t know if any more in back but someone put orange cone in handicap stall when I visited twice. Although some supervisor called me and advised they hour check on handicap stalls hourly. I feel like the other stalls do not allow for a large volvo . I am trying to move to the Iwilei Hawaii Self storage since I go to Costco a lot. Now days Hawaii Self storage no longer offers pick up service for items. The Iwilei Hawaii Self storage is nicer. They saved me a good locker. There is no mention of flat bed trolleys for moving items at this location.

Awesome customer service

Awesome customer service! But pricey storage!

Hawaii Self Storage is GREAT!! I will always use them if needed!

Hawaii Self Storage is GREAT! The locker and building is very clean and with air conditioning is a big plus! The customer service is friendly with a family type atmosphere. The agents were so helpful when moving to a smaller locker with no questions asked and a smooth transition for billing. I will always turn to Hawaii Self Storage if needed in the future! Mahalo!

Happy for many years

The staff there have been helpful and professional since day one. Even though times have brought me to move further away from Pearl City, I will keep our items stored there b/c I appreciate the staff there and am familiar with the layout. I appreciate the AC and security cameras on site.

Great space

Great space, with wonderful staff🤙🏾