All businesses should run like this
Customer service is the best and the climate is wayyy cooler than the last facility I was at. Clean and great hours. The best part is the internet price. A great deal! Parking is limited.
Hawai'i Self Storage is a proud locally-owned company, committed to trusted-service, local values, and serving our community. We offer the largest inventory of storage units, longest access hours, and friendly local service. Experience the difference at one of our six convenient locations. We are Hawai'i Self Storage.
Hawai'i Self Storage® (hawaiiselfstorage.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-03.
Customer service is the best and the climate is wayyy cooler than the last facility I was at. Clean and great hours. The best part is the internet price. A great deal! Parking is limited.
Facility is clean. Staff is helpful. Everything works! I believe those are the elements of a good storage facility.
Facility is great and the staff is very helpful and I appreciate them calling me by name when I walk in. Awesome service!
I had forgotten my password/number and the staff was very helpful. I appreciate all the help from your staff. Very personable. Thank you, Gayle
Feel safe to store my things. It's clean. Easy access at various hours. Staff are friendly and helpful. Only problem I have is that limited parking. Sometimes I can't park so I have to leave and go back there different time or date.
Do to the covid I have been having a hard time getting my storage paid on time, but the staff at the Pearl City location have been so kind and patient with me truly words can't describe how much their Aloha have helped me get back on my feet. Much Mahalos to Liz and Crew
Great value.Very friendly an helpful staff.
Excellent customer service, easily accessible hours to my storage unit, and clean facility.
Customer service is & has been great! I like that the storage opens till midnight...easier for me to go at my convenient time.
Clean and great customer service by Liz and Team!
Whenever I or anyone asks me about storage, there's only one place to go, and that's Hawaii Self Storage. It's convenient, good rates, secure and I never worry about my items when I have a storage unit. Hawaii Self Storage has great people that will work with you.
I've worked with other storage companies & this by far is the BEST. Staff is very professional and helpful. Liz at the Pearl CIty facility is SUPER - could not ask for a more professional, supportive & friendly manager. Liz & staff are very responsive to any issue [small as they may be] and have facilitated a very easy, problem free experience.
Love it all. The place is always clean. I am so amazed that the people are happy and willing to help. Pearl city is the best storage center with the most nice workers. WOW
The staff is professional, knowledgeable, and has great customer service. The reason I chose Hawaii Self Storage is because the facility has AC, cameras, a great security system, and amenities like using their business office for meetings. This allows me to trust my belongings with Hawaii Self Storage!
The staff at Hawaii Self Storage are always helpful, I appreciate their emails when they need to notify me of any updates or concerns.
Their customer service ALWAYS expresses genuine Aloha. They care about you and your unit. Never had a problem with the space or staff.
Friendly and helpful staff, excellent entry hours... low key... no hassles!
Just amazing customer service and super clean facilities. I have the storage that I need, it’s air conditioned and I love the convenience of the location in Pearl City.
102 reviews matching