Solo Health Collective

Thank you for taking the time to leave a review! Our goal is provide outstanding customer support to all members. Let us know if we can help with anything in the future :)

Thank you, this genuinely means a lot to us! Quick, helpful, and actually pleasant to deal with - that's the bar we hold ourselves to at Solo, and we're so glad it's showing up in your experience. Self-employed life is busy enough without your health plan being a headache. We appreciate you being part of the Solo community!

We are lucky to have her on the team, we're glad she has been able to help you!

Hi Kristin, Thank you so much for taking the time to review your experience with Kylie. Navigating healthcare as a self-employed business owner is already complicated, and we know life has a way of making things even more unpredictable. We're so glad the experience has felt supportive rather than stressful, especially through the changes you've needed to make along the way. This is exactly the kind of relationship we set out to build with Solo members, not just handing you a plan and disappearing, but actually being there when it matters. Reviews like yours remind us why that matters. If you need us in the future please reach out to Kylie or any of our other team members :)

Thank you for sharing your experience with our support team! We aim to answer all inquiries same day and if not same day within 24 business hours! Thank you for being a member :)

Hi Laura, Thank you for sharing your experience. We are so glad that you've gotten the care you need and deserve from Kylie. Health plans for businesses of one can be difficult to manage and we really aim to make it easier. We are happy that you're a part of Solo and if we can do anything to help in the future just let us know!

Thank you so much for sharing your experience, we're glad that Kylie was able to help you with your questions about the plan. If you need help in the future, don't hesitate to reach out to Kylie or another member of our support team :)

Hi Helen! It's our goal to provider a higher level of customer support than traditional options for the self employed and we're so glad that was your experience! We're so glad to have you as a member and look forward to helping you throughout your time on the plan :).

Thank you so much for sharing your experience! We strive to give business owners access to a great plan at a great price!

Thank you so much for sharing your experience!

Hi! Thank you so much for sharing your experience with Kylie. We aim to get your questions answered thoroughly and quickly. As we grow customer support will remain a priority and at the forefront of everything we do. Thank you for sticking with us for another year :)

Hi Corey! Thank you SO much for your review about Michael's support & your experience. We think Michael is awesome & we're glad you had a great experience, don't hesitate to reach out to Michael or the team in the future if you need help with your plan :)

Hi April! Thank you so much for sharing your experience with Allison & Kylie! We look forward to helping you and your family in the future :).

Hi Alex! Thanks for the review, we're glad that you had a great experience on the plan, the network is very strong in NYC!

Hi Brian, Thank you for taking the time to write a reivew. We're glad that we've made a difference in your health plan experience and look forward to helping you and your family in the future :)

Hi Tiffany, Thank you for bringing this to our attention. We would like to have the opportunity to learn more about your health situation and see if we can help advocate on your behalf. We are actively looking to improve the UX for those who may not be eligible to create a health plan for their business with Solo. We value your feedback, thank you for taking the time and sharing this with us. We can be reached by emailing [email protected]

Hi David! Thank you so much for your review. We are committed to delivering a high level of customer service to our members & I'm glad that has been your experience. FitOn has been a great addition to the plan this year, we're excited to add more partnerships in 2026!

Thanks for sharing your experience Jordan! We're happy you're enjoying FitOn - our members really seem to love it!

Thank you for sharing your experience, we completely understand how disappointing that message must have felt. Solo’s goal is to provide affordable, sustainable healthcare options for self-employed individuals, and part of that process includes medical underwriting to keep pricing fair for all members. That said, we’d really like to take a closer look at your application and see if there’s anything we can do to help. Please reach out to our support team at [email protected], we’ll review your situation personally and make sure you get clear answers and options. We truly appreciate your feedback, it helps us continue improving how we serve business owners like you.

Thanks Mike! We appreciate your review & willingness to share us with your community!