企业入驻搜索写评价分类关于
简体中文English
健康与医疗

hear.com

102 条评价

4.6102 条评价
写评价

关于 hear.com

数据更新
网站
hear.com
分类
健康与医疗
所在地
United States · Miami
状态
待认证
近 12 个月
102 条评价
差评回复率
75%(6/8 条)
是 hear.com 的所有者? 免费认领此主页,验证后即可回复客户评价。

hear.com靠谱吗?

hear.com(hear.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 102 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 75% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Kathleen · 写过 4 条评价 · 体验于 2026-04-14 ·

听力改善但严重丧失

起初,我发现在网上做所有事情都很令人困惑,通过他们的平板电脑设置提供的个人帮助使设置变得容易。 在 45 天的试用期内,每周举行在线会议,让我可以更轻松地调整环境以改善我的听力体验。 通过电话提供的技术帮助清晰、耐心、礼貌且轻松。 非常有帮助且简单的程序。

hear.com 回复2026-05-04

Dear Kathleen, Thank you so much for sharing your experience! We understand that getting started online can feel a bit confusing at first, so we’re glad to hear that the tablet setup and personalized guidance made the process easier for you. It’s great to know that the weekly follow-ups during your trial helped fine-tune your hearing in different environments. We’re also happy to hear that our tech support team provided clear, patient, and helpful assistance—that’s exactly what we strive for. Thank you for your trust and for choosing hear.com—we’re always here if you need anything! Curtis, Customer Success Team

J
Johnnie Knobloch · 写过 2 条评价 · 体验于 2026-04-02 ·

如此简单,每个人都如此友善

hear.com 回复2026-05-04

Dear Johnnie, Thank you so much for your kind words! We’re so glad to hear that you found the process simple and that our team made you feel well taken care of. That’s exactly the experience we aim to provide. We truly appreciate your support and are always here if you need anything! Curtis, Customer Success Team

S
Sha Clark · 写过 1 条评价 · 体验于 2026-04-30 ·

第一印象很棒

第一印象很棒。第一次访问后,要求提供可以充电的迷你助听器。我的请求很快就被添加了。我对合身很满意。习惯于听到被放大的噪音。当我听到孩子们尖叫时就把它们拿出来。无法修改响亮的背景声音。听到附近池塘里青蛙的叫声。 😊

hear.com 回复2026-05-04

Hi, Thank you so much for sharing your experience! We’re glad to hear your first impression was great and that your request for rechargeable mini hearing aids was handled promptly. It’s wonderful that you’re satisfied with the fit and getting to experience more of the sounds around you—even the frogs nearby 😊 Adjusting to new sounds can take a little time, especially when it comes to background noise. If you’d like, our team can help fine-tune your settings to make those louder environments more comfortable. Thank you again for your feedback—we’re here anytime you need support! Curtis, Customer Success Team

L
Louis Mazzullo · 写过 9 条评价 · 体验于 2026-04-01 ·

服务和响应能力是……

服务和响应能力都非常好,尤其是通过我当地的听力学家。

hear.com 回复2026-05-04

Dear Louis, Thank you so much for your kind feedback! We’re thrilled to hear that you had an excellent experience with both our team and your local audiologist. Providing responsive, high-quality care—both remotely and in person—is very important to us. We truly appreciate your trust and are always here if you need anything! Curtis, Customer Success Team

L
Lynn Ochs · 写过 1 条评价 · 体验于 2026-04-29 ·

工作人员竭尽全力帮助客户

这家公司的所有员工都非常乐于助人。他们竭尽全力确保您非常满意。助听器的质量非常棒。 

hear.com 回复2026-05-04

Dear Lynn, Thank you so much for your wonderful feedback! We’re delighted to hear that our team has been so helpful and dedicated to making sure you’re satisfied. It’s also great to know that you’re enjoying the quality of your hearing aids. Your kind words mean a lot to us—thank you for choosing hear.com! Curtis, Customer Success Team

P
Paul Partridge · 写过 1 条评价 · 体验于 2026-04-29 ·

我通过 Hear.com 购买了助听器...

三年前,我通过 Hear.com 和 Hello Hearing 购买了助听器。我最近升级了我的助听器,这带来了多么大的变化。我们家周围有红胸雀,再次听到它们的声音是我一直错过的生活中愉快的一部分。我不要求人们经常重复自己的话,我的助听器是我生活的一部分,从早上 5 点到晚上 10 点左右上床睡觉。很高兴能够再次听到所有内容,我不会要求人们重复自己的话,我也不会错过与妻子的很多对话。我的助听器提高了我的生活质量,我一天都离不开它们。他们是我的重要组成部分,我很享受他们每天给予我的东西。 真诚的, 保罗·帕特里奇 我是hear.com

hear.com 回复2026-05-04

Hi Paul, Thank you so much for sharing your experience—it truly means a lot to us. We’re thrilled to hear how much of a difference your upgraded hearing aids have made in your daily life. Being able to enjoy the sounds of nature again—like the red-breasted finches—and stay fully connected in conversations with your wife is exactly what we hope to bring to our customers. It’s incredibly meaningful to know your hearing aids have become such an important and positive part of your everyday routine. Thank you for your continued trust over the years—we’re honored to be part of your journey to better hearing! Curtis, Customer Success Team

D
Dudley Hawley · 写过 3 条评价 · 体验于 2026-04-27 ·

使用 Hear.com 的 Horizo​​n 设备的前两个月

整个过程的顺利程度给我留下了深刻的印象。 在与 John Joldersman 交谈并同意无风险试用后,我收到了一个包裹,其中包括一台平板电脑以及用于在线视频的必要设备、听力测试设备和一套助听器。 它包装精美,易于使用,设置和测试进行得非常顺利。 在相对较短的时间内完成了测试,设置了助听器并完成了使用说明。 举行了后续会议,进行了一些调整以解决我报告的小问题,从那时起我就一直在使用它们。 在 45 天的试用期内,约翰还通过电话进行了跟进。 我对这些设备非常满意,结果提供了比我以前的设备更好的日常体验,并且根据情况更改设置的能力远远优于我所拥有的。 我能够轻松抑制周围的大部分噪音,并专注于我所参与的事物的来源,从嘈杂的环境(例如餐馆)到看电视或只是想拥有平静和安静,并且在必要时仍然能够做出反应。 一路上我遇到了几个问题,并得到了对这些问题的快速而有用的答复。 前两个月我的设备没有出现任何问题。

hear.com 回复2026-05-04

Dear Dudley, Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that your experience was smooth from start to finish and that everything—from the setup to the follow-up care—met your expectations. It’s great to know that John provided attentive support throughout your journey and helped ensure everything was tailored to your needs. We’re especially happy to hear how much your hearing aids have improved your day-to-day life—whether it’s managing background noise, enjoying TV, or staying engaged in conversations. That kind of impact is exactly what we strive for. We truly appreciate your trust and are glad our team could provide quick and helpful support along the way. If you ever need anything in the future, we’re always here to help! Curtis, Customer Success Team

F
Frans Martin · 写过 1 条评价 · 体验于 2026-03-13 ·

到目前为止,我很喜欢新的……助听器。

到目前为止,我很喜欢新的助听器,我喜欢这样的事实:我可以更加独立,我正在恢复驾驶,并正在寻找去健身房的前言。

hear.com 回复2026-05-01

Dear Frans, Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying your new hearing aids and that they’re helping you feel more independent. Being able to get back to driving and the gym are such meaningful milestones—what a wonderful step forward! We truly appreciate your trust and are so glad to be part of your journey. If you ever need anything, we’re always here to help. Curtis, Customer Success Team

V
Valley Haven · 写过 1 条评价 · 体验于 2026-04-15 ·

简单的。经验

这是一个简单的过程,一切都非常有帮助

hear.com 回复2026-05-01

Hello, Thank you so much for your kind feedback! We’re glad to hear that the process was easy and that our team was helpful along the way. Providing a smooth and supportive experience is very important to us. We truly appreciate your trust and are always here if you need anything! Curtis, Customer Success Team

M
Michael Brown · 写过 1 条评价 · 体验于 2026-03-27 ·

无论如何他们都会帮助你他们可以

帮助我的技术很棒,我相信是克里斯,这些东西工作得很好,不知道我错过了多少,也没有听到整天响着很大的区别。

hear.com 回复2026-04-30

Dear Mr. Brown, Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience was such a positive one and that Chris was able to provide great support. It’s amazing what a difference the right hearing solution can make—especially when it comes to reducing that constant ringing and helping you reconnect with the sounds around you. We truly appreciate your trust and are so glad you’re enjoying your hearing aids. If you ever need anything, we’re always here to help! Curtis, Customer Success Team

N
Nilal · 写过 10 条评价 · 体验于 2026-04-21 ·

优秀的客户服务

整个过程很低调,没有强行推销,指定协助我的代表(Javon)在提供信息的过程中非常有礼貌、专业、彻底。消息和电话让我随时了解最新情况,并提醒我重要的咨询和听力测试预约。测试设施也低调而彻底。没有强行推销,因为测试证实我的听力完全可以接受。他们还安排退回我在邮件中收到的未开封的包裹。周围的服务都很棒。谢谢。

hear.com 回复2026-04-30

Hi Nilal, Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that your experience felt relaxed and pressure-free from start to finish. Providing clear information, timely communication, and a supportive environment—without any hard sell—is exactly what we strive for. It’s wonderful to know that Javon made such a positive impression and that the testing process met your expectations. We’re also glad everything was handled smoothly with your return. We truly appreciate your kind words and your trust—thank you for choosing hear.com! Curtis, Customer Success Team

L
Linda McDonald · 写过 9 条评价 · 体验于 2026-03-04 ·

知识渊博、高效……

知识渊博、高效的代表、卓越的产品、出色的跟进和支持、轻松的产品设置和交付、全面的实时设置说明和启动帮助。 这家公司做得非常出色。 我首先去了一个实际的测试办公室进行评估,然后去了hear.com。 我觉得hear.com 为我提供了比办公室访问更好的信息并与我合作更多。 不要害怕在线体验。 他们的服务和沟通比办公室里的要好。 我非常高兴我决定使用hear.com 来满足我的听力需求!

hear.com 回复2026-05-01

Dear Linda, Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear that you had such a positive experience with our team, from the easy setup and delivery to the ongoing support and communication. It’s especially meaningful to know that you felt well-informed and supported throughout the process. We truly appreciate your openness to the online experience and are so glad it exceeded your expectations—even compared to an in-office visit. Your trust and satisfaction mean a great deal to us. Thank you again for choosing hear.com for your hearing needs—we’re always here if you need anything! Curtis, Customer Success Team

c
customer · 写过 5 条评价 · 体验于 2026-04-22 ·

这些是我拥有的最好的助听器......

这些是我拥有过的最好的助听器。工作人员非常专业,轻松的低息贷款使我的购买成为可能。我又能听到了。谢谢你!

hear.com 回复2026-04-24

Hello, Thank you so much for your kind words! We’re thrilled to hear that these are the best hearing aids you’ve ever owned and that our team provided a professional experience. It’s especially meaningful to know that the financing options helped make better hearing accessible for you. Helping you hear again is exactly why we do what we do—thank you for your trust and for sharing your experience! Curtis, Customer Success Team

M
Michael Bramlett · 写过 1 条评价 · 体验于 2026-03-20 ·

这家公司很容易打交道...

这家公司从头到尾都很容易对付。他们的产品很棒,我很高兴决定尝试一下。我对服务或产品并不失望。我强烈建议任何有听力问题的人尝试一下,您不会有任何损失。

hear.com 回复2026-04-24

Dear Michael, Thank you so much for your wonderful feedback! We’re so glad to hear that your experience was smooth and easy from start to finish, and that both our products and service met your expectations. Knowing you’re happy with your decision means a lot to us. We truly appreciate your recommendation and your trust—thank you for choosing hear.com! Curtis, Customer Success Team

c
customer. Terry V · 写过 6 条评价 · 体验于 2026-04-20 ·

音质好

音质好。很棒的功能。易于使用。良好的客户服务。

hear.com 回复2026-04-22

Hi, Thank you for your kind words! We’re so glad to hear you’re enjoying the sound quality, features, and ease of use of your hearing aids. It’s especially great to know our customer service made a positive impact on your experience. We truly appreciate your feedback and are always here to support you on your hearing journey! Curtis, Customer Success Team

D
Dr. Darrell Shelton · 写过 2 条评价 · 体验于 2026-04-15 ·

垃圾!不要把你的钱或时间浪费在这些上面!!!!

2025 年 5 月底为我年迈的父亲购买的。有 45 天的试用期。第46天助听器完全停止工作!?该公司不愿意提供任何帮助。与我们合作的听力学家能够更换助听器。我们不得不开车一个半小时单程去听力学家那里调整辅助设备。我们几乎每隔一周就得去修理或调整它们,以至于我年迈的父亲放弃了它们的持续工作!他们的性格极其矛盾!!好像一离开办公室,辅助工具就不能正常使用了!我们仍然必须不断地打开和关闭辅助设备来重置,并希望它们能够正常工作,但大多数时候它们从来没有像我们被告知的那样工作!而且该公司拒绝采取任何行动!所以现在我年迈的父亲有固定收入,他基本上要花 4900 多美元购买垃圾助听器,而这些助听器从来没有发挥过应有的作用!我们去找了另一位听力学家,他说,由于爸爸有严重的听力损失,他们不应该向他出售这些最底层的助听器!我永远不会推荐这家公司或这些辅助工具!希望其他人不要被骗了这么多钱而最终一无所有!!! 针对hear.com的回复,正如我所说:我们必须多次出差才能调整助听器,而且似乎一离开办公室助听器就停止工作。他们太不靠谱了!!正如我还说过的,我花了几个小时与客户服务人员通电话,他们无法弄清楚为什么他们不工作或者为什么他们如此不可靠! 我采访的第一位客户服务代表在开始流程之前就告诉我们,助听器只是非处方助听器,不适用于严重听力损失。应该听他的,但我们交谈的下一个人是一位操纵大师,并确保他们会为他工作!?只是谎言让人们相信他们。他们所关心的就是赚钱!我坚持我的评论!助听器是垃圾,希望其他人不要在它们上浪费时间和金钱!每次我与客户服务交谈时,这只是一个借口,说我们遇到的问题不正常,但针对我们遇到的相同问题,BBB 收到了超过 150 条负面评论和投诉,我认为不是!如果我可以留下零星评论,我会的!

hear.com 回复2026-04-30

Dear Dr. Shelton, Thank you for taking the time to share your concerns. We’re very sorry to hear about your father’s experience and understand how frustrating this situation must feel. After reviewing the account and speaking directly with the provider, we would like to clarify a few points. Your father was seen multiple times following his fitting to ensure proper adjustments and comfort, including visits for custom molds and fine-tuning. At his most recent in-office appointment, he was reported to be doing well with the updated fit. Since then, we have not received any reports indicating ongoing issues until this review. We also understand that travel distance can be inconvenient. During the initial consultation, your father was informed of the provider’s location and distance, and chose to proceed with care at that office. That said, we never want any customer to feel unsupported. Our team has made efforts to assist both remotely and through the provider, and we would still welcome the opportunity to help address any current concerns. Please feel free to contact us directly at 888.780.3450 or [email protected] so we can further assist. We appreciate your feedback and the opportunity to continue supporting your father’s hearing care. Curtis, Customer Success Team

P
Phyliss Rowland · 写过 1 条评价 · 体验于 2026-03-17 ·

喜欢我的助听器

喜欢我的助听器。 我的耳朵里没有铃声或尖叫声。 值得花钱。

hear.com 回复2026-04-20

Hi Phyliss, Thank you so much for your kind feedback! We’re thrilled to hear that you’re loving your hearing aids and that they’re providing a clear, comfortable listening experience. That’s exactly what we aim for. We truly appreciate your trust and are so glad you feel they’re worth the investment. If you ever need anything, we’re always here to help! Curtis, Customer Success Team

M
Momatthebeach · 写过 5 条评价 · 体验于 2026-04-16 ·

这些助听器很棒

这些助听器很棒。近五年来从未出现过问题。现在是我的第二双。高兴极了。

hear.com 回复2026-04-20

Hello, Thank you so much for your kind review! We’re thrilled to hear that you’ve had such a positive experience over the years and are now enjoying your second pair. It means a lot to us that you are loving your hearing aids. We truly appreciate your loyalty and are always here if you need anything in the future! Curtis, Customer Success Team

M
Mary Kane · 写过 1 条评价 · 体验于 2025-09-25 ·

这是一个了不起的商业模式

这是一个了不起的商业模式。您可以在舒适的家中接受测试并进行后续预约。成本合理,与我一起工作的每个人都知识渊博且专业。我会向所有人推荐这条助听器之路。

hear.com 回复2026-04-15

Dear Mary, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our at-home model. Making hearing care convenient, accessible, and comfortable—while providing knowledgeable and professional support—is exactly what we strive for. Your recommendation truly means a lot to us. Thank you for trusting us with your hearing journey. Curtis, Customer Success Team

c
customer · 写过 5 条评价 · 体验于 2026-03-15 ·

Hear.com 让我再次听到

我现在可以听到周围发生的事情,这是我以前听不到的,比如电话铃声、时钟鸣响、洗衣机停机。

hear.com 回复2026-04-15

Hello, Thank you so much for sharing your experience! We’re truly delighted to hear that you’re able to hear everyday sounds again—like the phone ringing, the clock chiming, and even your washing machine finishing. It’s those little moments that make such a big difference. Helping you reconnect with the world around you is exactly why we do what we do. Thank you for trusting us with your hearing care. Curtis, Customer Success Team