hear.com（hear.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 102 条用户评价，属于健康与医疗分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 75% 的差评。数据最后更新于 2026-08-10。
我与 @hear.com 交流过的每个人都非常乐于助人，并且非常了解自己的工作。我对我的助听器非常满意。谢谢
Al, thank you so much for the kind words — this truly made our day! We're so happy to hear that our team took great care of you and that you're loving your hearing aids. That's exactly the experience we work hard to deliver every single day. If you ever need anything at all, we're always here for you. Thanks for being part of the hear.com family! - Ashley, Customer Success Team
奥赫尔的工作人员会及时回复您的询问。 每个人都非常有耐心并且知识渊博。美式英语是他们的母语。
Dear Joe, Thank you so much for your kind feedback! We’re thrilled to hear that our team has been prompt, patient, and knowledgeable in assisting you. Providing clear and supportive communication is very important to us, and we’re glad that stood out in your experience. We truly appreciate your trust and thank you for choosing hear.com! Curtis, Customer Success Team
我在购买助听器的各个方面都获得了非常好的体验。
Dear Pete, Thank you so much for your feedback! We’re delighted to hear that you had a very good experience throughout your hearing aid purchase journey. Our goal is to make every step as smooth and supportive as possible, so it’s wonderful to know that came through. We truly appreciate your trust and thank you for choosing hear.com. Curtis, Customer Success Team
到目前为止，我的听力很好，使用这些助听器比保险购买的助听器听得更好，而且听力测试对我的听力测试做得很好
Dear Maxine, Thank you so much for your feedback! We’re thrilled to hear that you’re hearing better with your new hearing aids and that they’ve been an improvement over your previous devices. It’s also wonderful to know that your hearing evaluation experience with our team was a positive one. We truly appreciate your trust and are so glad we could help improve your hearing experience! Curtis, Customer Success Team
Dear Linda, Thank you so much for your kind words! We’re delighted to hear that you had a wonderful customer service experience. Providing caring, helpful, and responsive support is something we truly strive for every day. We appreciate your trust and thank you for choosing hear.com! Curtis, Customer Success Team
我的右耳已经有超过 6 1/2 年没有任何听力了。 交叉系统对我帮助很大。 虽然听得还不是很完美，但我的整体听力有了显着提高。
Dear Dennis, Thank you so much for sharing your experience! We’re truly glad to hear that the crossover system has made such a meaningful difference for you after so many years without hearing in your right ear. While we understand no solution is perfect, it’s wonderful to know your overall hearing has improved significantly and is helping you in daily life. Thank you for trusting hear.com with your hearing care—we’re honored to be part of your journey. Curtis, Customer Success Team
医生非常彻底地解释了他们的工作方式，非常满意
Dear Thea, Thank you so much for your feedback! We’re glad to hear that your doctors took the time to thoroughly explain everything and that you’re very satisfied with your experience. Providing clear guidance and support is very important to us. We truly appreciate your trust and thank you for choosing hear.com! Curtis, Customer Success Team
金斯顿的艾琳给我做了检查，然后把我送到耳鼻喉科进行耳朵清洁。 她在多次访问期间为我安装了辅助器具。 她很专业而且很有耐心。 现在我失去了右耳助听器。 该怎么办？？ ??
Dear Laraine, Thank you so much for your kind review! We’re glad to hear that Erin provided professional, patient, and thorough care throughout your visits. After looking into your record, we’re also happy to see that our team was able to help you with your lost hearing aid. We truly appreciate your trust and are always here if you need anything further! Curtis, Customer Success Team
客户代表似乎真的有兴趣引导我完成购买助听器的过程并确保一切都完美无缺。在最初的测试和接受援助后，他们并没有抛弃我，多次回电以确保一切正常并且我的听力清晰。 是的！
Dear Johnnie, Thank you so much for your kind feedback! We’re thrilled to hear that our team made you feel supported throughout the entire process and continued to follow up to ensure everything was working well for you. Providing ongoing care and ensuring our customers can hear clearly is extremely important to us. It’s wonderful to know your hearing experience has been a success. Thank you again for your trust and for choosing hear.com! Curtis, Customer Success Team
优秀的医生，很棒的助听器
Dear John, Thank you so much for your kind feedback. We’re thrilled to hear that you had a great experience with your doctor and that you’re enjoying your hearing aids. Providing excellent care and high-quality hearing solutions is what we strive for every day. We truly appreciate your trust and support! Curtis, Customer Success Team
我发现我在教堂里的听力好多了。但当我在老年人中心的厨房工作时，我听不到左边或右边的人的声音。我只在厨房遇到问题。
Dear Shirley, Thank you for sharing your experience with hear.com. We’re so glad to hear that your hearing aids have helped you hear better at church and improved your day-to-day listening experience. We understand how challenging noisy environments like a busy kitchen can sometimes be, especially when multiple conversations are happening around you. Our customer support team would be happy to help review your settings and see if adjustments can be made to improve your experience in those situations. Please feel free to contact us at 888-780-3450 or by email at [email protected]. Thank you again for your feedback and for choosing hear.com. Curtis, Customer Success Team
堪称典范的耐心并帮助解决我们遇到的问题。每个级别的工作人员都非常乐于助人
Dear Anona, Thank you so much for your kind feedback! We’re truly glad to hear that our team’s patience and support helped resolve the issues you experienced. Providing attentive and helpful service at every level is something we work hard to deliver. We sincerely appreciate your trust and are always here if you need anything in the future! Curtis, Customer Success Team
我尝试了据称价值 100 美元的助听器 除了反馈和噪音之外什么都没有，我知道我需要一个专业的耳朵小组。 我对自己的选择感到非常高兴！我进行了预约，并与一位协调员/指南取得了联系，他一直在报道我助听器之旅的每一步。
Dear Lawson, Thank you for your review and for sharing your experience. We’re so glad you found the professional support and guidance you were looking for with hear.com. Hearing care is an important journey, and it’s wonderful to hear that your hearing care professional and facilitator have helped make the process smooth and supportive every step of the way. We’re also happy to know that your new hearing aids have provided a much better experience for you. Thank you again for choosing hear.com and for trusting us with your hearing health. Curtis, Customer Success Team
Dear Tina, Thank you for your review. We’re so glad to hear that you’re enjoying your hearing devices and that they feel comfortable and discreet to wear. At hear.com, we know how important both performance and design are, so it’s wonderful to know your devices fit seamlessly into your everyday life. Thank you again for choosing hear.com and for sharing your experience. Curtis, Customer Success Team
嗯，总体体验很棒，对助听器的质量很满意，但是当我因为它们经常滑出而要求更大的耳道套时，她说我只需要增加张力来将它们固定住，并附加一些设备来提供这一点，并说让她知道我是否仍然觉得我需要更大的尺寸让她知道，她会把它们寄给我。我给她留了两条消息，让她知道它们仍然不合身，我需要更大的尺寸，但她还没有回复我，所以我不知道她是否发送了它们。我决定在亚马逊上订购一些，花费 15 美元。
Hello, Thank you for sharing your feedback. We’re glad to hear that your overall experience was positive and that you’re happy with the quality of your hearing aids. We’re very sorry to hear about the difficulty you experienced getting follow-up assistance regarding the larger ear sleeves. After seeing your review, we requested additional information through Trustpilot so we could better assist you, but unfortunately we never received a response. We’d still very much like the opportunity to help resolve this for you. Please feel free to reach back out to our team at 888-780-3450 or [email protected], and we’ll be happy to assist with getting the proper fit and support you need. Thank you again for your feedback and for giving us the opportunity to improve your experience. Curtis, Customer Success Team
在收到我的助听器的过程中，我很高兴与每一位工作人员打交道。 他们总是及时、礼貌、专业。他们改善听力的方法的各个方面都达到了下一代水平，甚至包括他们的电话运营商。弗雷德太棒了。
Dear Thomas, Thank you for your wonderful review and kind words. We’re delighted to hear that every team member you interacted with was prompt, courteous, and professional throughout your hearing journey. It’s especially rewarding to know that our approach to better hearing felt modern and seamless from start to finish. Thank you again for choosing hear.com. We truly appreciate your trust and support. Curtis, Customer Success Team
我接触过的所有公司人员都非常有风度且乐于助人。我强烈推荐 Hearing.com 给任何需要其服务的人。 他们采取了额外的步骤来确保我了解管理新助听器的每一个细节。 我是一个快乐的顾客！😄
Dear Morrie, Thank you for your kind words and recommendation. We’re so glad to hear that our team was personable and helpful throughout your experience. It’s great to know that taking the extra time to walk you through every detail of managing your new hearing aids made a difference. Your satisfaction means a lot to us, and we truly appreciate your trust in hear.com. If you ever need anything, we’re always here to help. Curtis, Customer Success Team
在我通过 Zoom 与 Abigail Senff 两次会面期间，我对她的专业精神、知识水平、帮助我的愿望以及找到问题根源并找出最佳解决方案的能力感到非常满意。 在我与她的第一次约会（4月2日）期间，她非常熟练，当我发现有必要重新安排第二次约会时，我特别要求我的新约会是和她一起。 我等待电话代表完成所需的工作，以找到预约时间（4 月 21 日），届时我可以放心，阿比将在预约期间为我提供帮助。
Dear Sandy, Thank you so much for your feedback! We’re glad to hear that you had a positive experience during your appointments with Abigail and that you felt well supported throughout the process. Providing knowledgeable, professional, and solution-focused care is very important to us, and it’s great to know that came through. We truly appreciate your trust and thank you for choosing hear.com! Curtis, Customer Success Team
助听器性能非常好，但由于可靠性和零售商问题，我不会再购买也不会推荐。 一台助听器已经发生过三次故障，每次尝试维修后又再次出现故障。 零售商将这些保修维修作为增加收入的机会，并每次收取 65 美元的重新编程费。不是正常的保修程序。 所以要小心
Dear Robert, Thank you for sharing your feedback. We’re sorry to hear about the frustrations you’ve experienced regarding the reliability of your hearing aids and the service process. After reviewing your case in detail, our team has been working directly toward a resolution and believes we’ve identified a path forward that will better support your needs moving ahead. We recently attempted to contact you by phone and email to discuss the next steps, and we would appreciate the opportunity to reconnect with you. At your convenience, please reach out to us at 888-780-3450 or [email protected] so we can continue assisting you and ensure everything is properly coordinated. Thank you again for your patience and for giving us the opportunity to help. Curtis, Customer Success Team
如果您需要助听器，hear.com 是您的最佳选择。这么多的帮助！他们在很多方面帮助你。最好的部分是您不必离开家。
Dear Mike, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our process so supportive and convenient. Being able to provide expert care from the comfort of home is something we’re very proud of, and it’s great to know that it made a difference for you. We truly appreciate your recommendation and your trust—thank you for choosing hear.com! Curtis, Customer Success Team
共 102 条符合条件的评价