HILLMAN - Innovative hunting clothing（hillmanhunting.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 63 条用户评价，属于爱好与工艺品分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 65% 的差评；近 12 个月新增 48 条。数据最后更新于 2026-08-10。
*退款金额将自动退还至下单时使用的初始账户。运费、银行费用和关税/关税将从退款金额中扣除。 如果您需要退款，请务必注意退货费用 我们经历过的事件的时间表 我们的退货已确认于 2026 年 5 月 21 日收到 7 月 7 日没有退款回复我们应该会在 3-4 天内收到 2026 年 7 月 14 日不予退款 7 月 15 日收到的退款如下：- 订单成本 £681.15 收到退款 £ 408.87 上述保单的退货成本 £ 272.28 几乎是原始成本的 40% 确保您对自己的体型和他们所说的合身尺码感到满意，因为男士尺码非常有限
这双靴子花了 5 周多的时间才送达。我必须联系他们看看出了什么问题。客户服务很差。 Fedx 是他们的快递公司，他们绝望了，无法联系，也没有责任。最后是靴子，即使打折，价格也非常高而且质量很差！您最好购买钢蓝色 SOUTHERN CROSS 耐磨帽、拉链安全靴 - 防水 S7。更多的舒适度和一半的价格。
已经过去几个星期了，我仍然没有收到我的订单。
靴子很棒，价格优惠而且非常舒适。 我会给服务打10分
非常有用且技术上质量非常高的产品。为狩猎而生。
使用两个月后，我的靴子上的蕾丝失效了。不可能获得任何类型的客户支持。 不要购买这种伪劣商品。
Hello Scott, We are sorry to hear about the issue with your shoes. We received your email on March 9, and our colleagues responded the same day, asking you to provide photos of the shoes. This will allow us to determine the quickest and most efficient way to resolve the case. Unfortunately, we have not yet received your reply or the requested images. Please send us the necessary materials so we can forward your case to our claims department. Hillman Customer Service Team
你好， 我目前正在等待退回给您的订单的退款。我还没有收到任何有关它的更新或信息。 在这种情况得到解决之前，我将继续在我的评分中反映这个问题。请尽快让我知道退款状态。 作为我之前审查的后续行动，我可以确认 Hillman 仍未正确完成退款。这笔钱显示为已收到，但既不可用也不在我的帐户中结算，这实际上意味着我实际上还没有收到任何东西。 这种处理方式是不可接受的。该公司的管理流程极其缓慢且不可靠，尤其是对于像向客户退款这样基本的事情。 最重要的是，我仍在等待 24 小时前请求的新退货标签。不仅没有发送，而且他们连起码的专业水平都没有回复我的邮件。很简单，客户服务根本不存在。 我想澄清的是，问题不是产品：产品很好。问题在于公司，其管理效率低下、缓慢且令人沮丧。 事实上，我再次购买只是因为产品质量，但考虑到服务水平，我将退货并换成另一个品牌。有具有相同质量水平的替代品，毫无疑问，还有更可靠的客户服务。 结论：产品质量好，公司糟糕。不推荐。
Thank you for your comment, Jose. We have conducted a check and confirmed that the amount was refunded on March 2, and a notification was sent to you via email through the Shopify system. Depending on your bank’s processing times, the amount should be visible in your account within 3–4 business days. Our colleagues have been in contact with you and have informed you about the procedure. Thank you for your patience, and we apologize for the inconvenience you experienced with our services. We also appreciate your continued trust and for placing another order with us. Hillman Customer Service Team
我对投诉的处理有疑问。鞋子到达时状况良好，不幸的是尺码不适合我。我根据退货标签将它们退回。 一个月过去了，我们仍然没有收到优惠券。 一个月过去了，我们仍然没有收到优惠券。
Thank you for your feedback, Petr, and we are sorry to hear that you had an unpleasant experience. After reviewing the case, we found that the courier experienced a significant delay, and the product's return took longer than usual. As a result, the exchange voucher was also delayed. From the communication with our colleagues, we can see that they have been in continuous contact with you via email and phone. Please note that your voucher is valid until the end of May. If you are unable to use it by then, kindly contact us so we can extend its validity. Hillman Customer Service Team
我买了一顶很棒的羊毛帽子。它又薄又轻，但非常实用。一次愉快的购物体验。谢谢你！
Thank you for your kind words! We’re so glad you’re enjoying your wool hat — lightweight, functional, and just what you needed. It’s also wonderful to hear you had a nice shopping experience. We truly appreciate your support!
Thank you for the awesome review! We’re thrilled to hear you think our hunting clothing is the best in the world. Your support means a lot to us!
首先，我要感谢你们在退货方面提供的优质服务。我订购的产品毕竟尺寸不对，而且你们的退货系统非常清晰、快速且个性化。 第一个订单和替换产品的交货时间非常糟糕。尽管我寄出的退货不到两天就到了，但我的第一个订单还是等了两个多星期，更换的产品则等了近四个星期。 此外，你们产品中的鞋子和袜子并不像你们想象的那么温暖。在芬兰寒冷的天气里，我已经穿了一周了，汗湿的袜子和隔热不良的鞋子是一个非常糟糕的组合。时间会证明它们的耐用性。
Thank you for your detailed feedback. We’re glad to hear our return process met your expectations and that our team could assist you efficiently. We sincerely apologize for the long delivery times — we know waiting weeks for your order is frustrating, especially in cold weather. We also appreciate your honest thoughts on the warmth and comfort of our shoes and socks. Your feedback is valuable and will help us improve both our products and how we describe them. We hope your items prove durable over time and thank you again for taking the time to share your experience.
非常温暖且高品质的袜子。材质感觉很棒而且做工精良。交货也很快——非常满意的购买！
Thank you for your review! We’re glad you’re enjoying the warmth, quality, and feel of your socks — and that they arrived quickly. We really appreciate your support!
非常好的服装，材质优良。
Thank you for your feedback! We’re glad to hear you’re enjoying the outfit and that you appreciate the quality of the material. Your support means a lot to us!
我什么也没收到！！在我看来这是一个骗局......！！！
Hello Alberto, your delivery is ready to be picked up since 10th of January, please contact CTT for more information. Sometimes delays in deliveries may occur depending on the workload of the respective delivery company. Hillman is not responsible for any delays in delivery, if this happens we are always on hand!
靴子失败了。质量非常差，客户服务令人震惊。 Hillman 花了 3 个月才说问题不在保修范围内，延迟的原因是“我们的保修部门上个月异常繁忙。”
Thank you for your feedback. We’re sorry to hear that the boots did not meet expectations and that your experience with our customer service was disappointing. We apologize for the delay in handling your warranty claim and understand how frustrating this must have been. Your comments have been shared internally, and we appreciate you bringing this to our attention.
我喜欢迷彩，但我不喜欢，走路时很吵
Thank you for sharing your feedback. We’re glad to hear that you like the camo design. We’re sorry to learn that the material felt noisy while walking—this is valuable feedback for us and something we take seriously as we continue improving our products. If you’d like, please feel free to contact our customer support team so we can better understand your experience and assist you further. We truly appreciate you taking the time to share your thoughts.
你们的产品质量非常好。这不是我第一次和你一起购物，也不会是最后一次。 5星当之无愧
Thank you so much for your wonderful review and continued support! We’re thrilled to hear you’re happy with our products and look forward to serving you again.
我喜欢这双鞋，刚刚又订购了一双，因为我的狗也喜欢它们
Thank you so much for your kind review! We’re thrilled to hear that you—and your dog—are enjoying the shoes. We really appreciate your support and hope your new pair brings just as much comfort and joy!
共 63 条符合条件的评价