Hi Kevin, thank you so much for your feedback. I’m sorry to hear that you had such a frustrating experience navigating our website from Canada.
I completely understand how important it is for your online shopping experience to be seamless, and I appreciate you bearing with us for your wife's favorite products. While our international warehouses currently offer a curated selection of our most popular items, our team is always working hard to expand our collections, so I’m confident you'll see more options catch your eye in the future. 💙
If there’s anything else I can help you with, please let us know by reaching out to us directly. Have a wonderful rest of your day!
Thank you for letting us know, Dinah! We're sorry for the frustration of seeing a product advertised that’s no longer available. We understand how disappointing that feels, and your feedback is important to us. Please reach out to us directly with the product details so we can confirm availability and assist you with alternatives or next steps. 💙
Hi Karen, thank you so much for sharing your experience, and I’m sorry to hear that you had a difficult experience navigating our website!
I would be happy to help you find the underwired and padded bra you were looking for. Based on your description, I believe you might be looking for either our CloudEmbrace Bra with CloudWire or our CloudShape Bra with CloudWire, which both feature our unique CloudWire technology and molded foam cups for support and shape.
Please let us know if we can assist you with anything else by reaching out to us directly. I hope you’re having a great week! 💙
Thank you so much for reaching out and sharing your kind feedback with us! 💙
We are thrilled to hear that you enjoyed the ease of ordering and our discount offers. If there’s anything else we can help you with, just reach out to us directly!
That’s a great update, Jane—thank you for sharing it! I’m glad to hear our team reached out so quickly and offered to apply your discount once you sent in your order details. It’s wonderful to know the follow‑up left you feeling confident about Honeylove’s commitment to customer satisfaction. If you ever need help with future orders or have questions, please reach out to us directly—we’ll be happy to assist. 💙
Hi Mayra, thank you so much for reaching out and sharing your kind feedback!
I’m so glad to hear that you had a smooth experience ordering your new bra. While you wait for it to arrive, you can keep an eye on your package’s journey by visiting this link anytime: https://www.honeylove.com/pages/track-your-order
If there’s anything else we can help you with, just reach out to us directly 💙
Hi Laurie, thank you so much for sharing your positive experience with us! We’re thrilled to hear that you found our process easy, and we truly appreciate your support. 💙
Hi there,
Thank you so much for reaching out and sharing your wonderful experience with us! We are thrilled to hear how much you are enjoying the comfort and support of your new bra, and we truly appreciate you taking the time to share your feedback. 💙
Feel free to reach out to our support team if you need further assistance.
Hi Christine,
I am genuinely sorry to hear that you’re having a frustrating experience. Kindly reach out to our support team and provide your 15% discount code so that we can provide you options.
Hi Laurie,
I'm thrilled to hear that you had a great experience with our team over the phone, and I'll be sure to pass your lovely comments along to them.
Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Hi Marie,
I’m so sorry to hear that the package protection fee caused frustration.
Route is a package protection service that covers your order against loss, theft, and damage while in transit. For a small fee added at checkout, you get peace of mind knowing that if any shipping issues occur, Route will handle the claim process and provide a resolution, such as a reshipment or a refund. It is a completely optional service that you can choose to include or decline in your cart or during the checkout flow.
Just a quick note that Route is entirely optional! You are welcome to uncheck the protection box in your cart or at checkout if you would prefer to opt out of that coverage for your order.
I resent your order confirmation showing that we didn't charge you for the package protection (Route). Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Thank you so much for sharing your experience, Debb!
I’m sorry to hear that your cami is causing some discomfort, and I would love to see if we can find a better solution for you. I suggest trying a bigger size next time or maybe a different style with less compression. Please do not hesitate to reach out to our team for any assistance and we look forward to hearing more from you soon!💙
Hi Hilary,
I'm thrilled to hear that you found our site easy to use, and I hope you’re having a great week! Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Hi there, thank you so much for sharing your experience with us!
I’m sorry to hear that you experienced issues placing your order, and I completely understand how frustrating that can be. You can definitely exchange or return your order in case it doesn't work out, and do not hesitate to reach out to our team so we can assist you with this. We look forward to hearing more from you soon!💙
Hi LKS, thank you so much for sharing your feedback!
I’m so happy to hear that your experience with us was easy, and we truly appreciate your support! 💙
Hi Dian,
I’m so happy to hear that you found our website easy to navigate and were able to find exactly what you were looking for. We truly appreciate your feedback and your support of Honeylove!
Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Thank you for sharing your feedback, Debra! We’re glad ordering felt easy and that you appreciated the free delivery. We understand your concern about returns, especially after past experiences with other companies, and want to reassure you that our team is here to make the process smooth and supportive.
If you ever need help with sizing, returns, or any order concerns, please reach out to us directly, and we’ll be happy to assist you. 💙
Hi Meteor, thank you so much for reaching out and sharing your positive experience with us!
We are so happy to hear you found our product information and fit videos helpful, and we truly appreciate your kind words. I hope you’re having a great week, and please let me know if I can assist you with anything else! 💙
Hi Vicki,
Thank you so much for reaching out and sharing your kind words!
I'm so glad to hear that you found our product descriptions and sizing tools helpful in your journey with us. Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Hi Diane,
Thank you for sharing your feedback with us. I understand how important it is to have sizes that feel comfortable and supportive.
If you’d like, I’d be happy to help with sizing guidance or suggest styles that may work better until we expand our size range. Please don’t hesitate to reach out if you’d like personalized recommendations.
If there's anything else I can assist you with, just let me know!