Honeylove

Hi Sharon, thank you so much for reaching out and bringing this to my attention! I’m genuinely sorry to hear about the unexpected charge, and I completely understand how frustrating it is to see a fee for a membership you didn't intend to purchase. Please allow us to look into your account details to see exactly what happened and how we can help make this right for you.  Kindly reach out to our team and we'll be here to assist you further.

Hi Ksm,  I’m sorry to hear that your discount code didn't work and that you ended up paying full price! Thank you so much for bringing this to my attention. Feel free to reach out to our support team if you need further assistance.

Thank you for taking the time to share such detailed feedback—we’re truly sorry to hear about the frustrations you’ve experienced with both the bras and the return process. We never want our customers to feel unsupported or stuck when trying to resolve an issue, and it’s clear that your experience fell short of that. Please reach out to us directly at +1 (855) 740-8229 with your order details so we can make sure you receive the return label promptly and that the process is handled smoothly from here. Your concerns about fit and support are also important to us, and we’d be glad to guide you toward styles that may better meet your needs. 💙

您好，迪，非常感谢您与我们联系，我很遗憾得知您在取消会员资格后遇到了胸罩拉伸问题以及意外收费的问题！ 我完全理解这对您来说有多令人沮丧，我很想立即调查此事，看看发生了什么以及我们如何才能纠正错误。您能否联系我们的团队并提供与您的订单相关的电子邮件地址以及有关您最近注意到的费用的任何详细信息？  我们将确保此事得到及时处理。

Thank you for sharing your experience, Deborah—we appreciate your honesty. I’m sorry the bundle checkout caused sizing issues and made ordering more complicated, especially since you ended up paying more by ordering separately. We want the process to feel smooth and fair, so please reach out to us directly with your order details, and we’ll be happy to review what happened and assist you with any adjustments. 💙

嗨丽贝卡，  非常感谢您与我们分享您的诚实反馈。得知您的第一次体验没有像您希望的那样个性化，我感到非常遗憾。我们知道，在选择合适的胸罩时，感觉引导是多么重要，尤其是作为新客户。 您对每种风格下的调查问卷或清晰的项目符号列表的建议非常有见地，我一定会与我们的团队分享。我们一直在寻找让购物体验更加直观和支持性的方法，您的意见可以帮助我们改进。 同时，我很乐意根据您的喜好和尺寸直接为您提供个性化建议。请随时分享您在支持、覆盖范围或风格方面寻求的内容，我将引导您找到最佳选择。

Hi Stephanie! Thank you for sharing your experience—we understand how important it is to clearly see the differences between styles, apply discounts smoothly, and have full control over color choices when adding items. I’m sorry the checkout process felt confusing and left you frustrated. Please reach out to us directly with your order details so we can review what happened, make sure you get the savings you were entitled to, and help with any adjustments you’d like for your order. 💙

Hi Pam, thank you so much for sharing such kind feedback about your experience! It truly makes our day to hear that you found our site easy to use and helpful, and I’m so glad we could make your decision process smooth. If there’s anything else I can help you with, just reach out! 💙

Hi Gay, Thank you so much for your wonderful review! We're delighted to hear you received exactly what you ordered and that our Customer Support team was able to quickly resolve the issue with your discount code. We're always happy to help and are glad we could process your refund promptly.  We truly appreciate your support and hope you continue to enjoy your Honeylove purchase! 💙

Hi Emma, thank you so much for sharing how much our bras mean to you! I’m sorry to hear that you’ve been struggling with finding your new size after your weight loss, but I would be more than happy to assist you in case you need to do a return or exchange. We hope you feel better and keep in mind we're here to support you! 💙

Hi Nora, thank you so much for sharing your wonderful feedback with us! It is so lovely to hear how much you're enjoying our pieces, and I have passed your fantastic suggestions for new tanks and skirts along to our team for their consideration. Our design team is always working hard on new garments I'm confident will catch your eye, definitely stay tuned! 💙

Hi, thank you for taking the time to share your experience. We're so sorry to hear that the CrossOver Bra and X Balance Bra didn't provide the separation and support you were expecting, and we understand how frustrating that must have been. We want you to love your Honeylove pieces, so we'd be happy to help. Please reach out to our support team so we can assist you with fit recommendations or help make your return as smooth and easy as possible. We truly appreciate your feedback, as it helps us continue improving our products and customer experience. 💙

Thank you for sharing your thoughts, LeRiesa. We appreciate you letting us know what you’re looking for in terms of comfort and support. It sounds like you have some exciting plans ahead, and we want to make sure you feel confident in your bras and shapewear. If you need help with sizing, style recommendations, or guidance on shapewear options for your son’s wedding, please reach out to us directly, and we’ll be happy to assist you. Congratulations on your son's wedding 💙

我感谢您对 Honeylove 的忠诚以及您在过去一年中对 CrossFit Cami 的喜爱。我理解当一款最喜欢的款式长时间缺货时，这是多么令人沮丧——您考虑寻找其他产品是有道理的。我很高兴你决定留在 Honeylove 并找到了另一种你喜欢的吊带背心款式，这次买两件是明智之举，这样如果它们再次售罄，你就有保障了。如果您想了解补货的最新信息，请直接与我们联系并提供您的订单详细信息，我们将很乐意为您提供帮助。 💙

Hi Jessica, Thank you for your thoughtful feedback!  We really appreciate your suggestion about providing more detailed guidance on which breast shapes or types each bra is best suited for. That's valuable input, and we'll be sure to share it with our team as we continue improving our product information.  We hope your bras arrive soon, and we're excited for you to try them! If the fit isn't quite right, please don't hesitate to reach out. We're always happy to help with sizing recommendations or exchanges to make sure you find your perfect fit. 💙

Hi there, thank you for sharing your feedback with us. I’m sorry to hear about the difficulties you experienced with applying the promo code and the added shipping tracking charge. I completely understand how frustrating that must have been. To make sure this gets resolved properly, I recommend reaching out directly to our customer support team. They’ll be able to review your order details and assist you with both the promo code issue and the shipping charge. We truly appreciate you taking the time to let us know about your experience—it helps us improve and provide better service moving forward.

Hi Terry, thank you so much for reaching out and choosing us to help you find your perfect bra! I’m so sorry to hear about your past experiences, but I’m really hopeful we can be the winner for you. If you need any sizing guidance when your order arrives, please don't hesitate to reach out to us! 💙️

Hi Pam, thank you for reaching out and I’m sorry to hear that you didn't receive your discount code! We’d love to make this right. Please reach out to our team and we'll be here to help sort this out for you. Looking forward to your message!

Hi Bobbie, thank you so much for sharing your thoughts with us — I’m excited that you’re giving our bras a try, and I truly hope this one becomes your new everyday favorite. I’m sorry to hear about the disappointment with the earlier discount offer; I completely understand how that feels. We'd love to help further with the discount so please don't hesitate to reach out to our team! Looking forward to sorting this out for you.

Hi C,  I’m sorry to hear that your previous order didn't fit as expected. Feel free to reach out to our support team to check if we can offer you an option with your last order.