Thank you for your kind review! We're so pleased to hear that you had a great delivery experience and that our local partner was helpful over the phone. We truly appreciate your support and thank you for choosing us to help send a thoughtful gift!
Thank you for your kind review! We’re so glad you were happy with our quick service. We appreciate you choosing us and are grateful for the opportunity to help you send something special.
Thank you for your kind review! We’re so glad to hear that Cheyenne was helpful and provided great assistance while you were purchasing flowers for your friend. We’ll be sure to share your kind words with her. We appreciate you choosing us and hope your friend enjoyed the thoughtful gesture.
Thank you for taking the time to share your feedback. We’re truly sorry that your gift arrived with missing items and understand how disappointing that must have been, especially when you were trying to send something special. After reviewing your order, we issued a refund for approximately 56% of the item purchase price to account for the items that were not received. We regret that your experience fell short of your expectations and appreciate you bringing this to our attention as we continue working to improve our service.
Thank you for sharing your feedback. We’re sorry to hear about your concerns and would appreciate the opportunity to understand better what happened. We were unable to locate an order associated with this review, but we would be happy to look into your experience if you can provide an order number or additional details. We do partner with many gift shops inside the hospital. For the hospitals that are not our partners, we clearly state that right below the hospital name on our website. We take our customers’ trust seriously and are committed to providing a reliable and caring service. Please reach out to us so we can assist you further.
Thank you for your kind words! We're delighted to hear you were happy with our quick response and excellent service. We truly appreciate your support and look forward to helping you again whenever you need us.
Thank you for your feedback. We apologize for the delay in your order, especially since it arrived after your recipient was discharged from the hospital. We offered to redirect your gift so it would still bring comfort to your recipient, but we understand this wasn't your desired outcome. We appreciate your feedback as it helps us improve our service. We will issue a full refund.
We truly understand how frustrating and disappointing this experience has been for you, and we are very sorry for the confusion it caused. Your feedback is invaluable to us, and we’re committed to working closely with our delivery team to ensure that situations like this don’t happen again in the future. Thank you for your understanding.
Thank you for your kind review! We're so happy to hear your recipient loved the gift. It means a lot to us to be a small part of such thoughtful moments, and we appreciate you choosing us.
Thank you for your wonderful review! We're so happy to hear your gift was delivered on time and that the flowers were beautiful. Thank you for choosing us to help brighten someone's day—we truly appreciate your support!
Thank you for your feedback. We are genuinely sorry to hear that your flowers were delivered after your recipient had left the hospital. We can only imagine how disappointing that must have been for you, especially since you were hoping to bring a touch of joy during their stay. Please know that we truly value your concerns and are committed to addressing this issue to improve our service moving forward.
Thank you for your kind review! We are delighted that the flower arrangement arrived on time and helped brighten your recipient's day. We appreciate your choosing us, and we hope to assist you again in the future.
Thank you for bringing this to our attention. We apologize for the inconvenience caused by your niece not receiving her balloons and for the delay in our response to your concerns. We understand how frustrating and disappointing this situation must be, especially since you were trying to send something special to brighten her day. We have reached out to you and look forward to working together to resolve this issue.
Thank you for your kind review! We're so glad you were happy with our quick response and fast delivery. We truly appreciate your support and look forward to helping you again whenever you need us.
Thank you for your wonderful review! We're delighted to hear that the arrangement was delivered quickly and that you loved the beautiful colors and blooms. It's especially nice to know that the flowers stayed fresh and lasted for days. Thank you for allowing us to be part of sending such a thoughtful gift.
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. Providing attentive service and clear communication is very important to us, so we're especially happy to know our team was able to quickly reach out with a question and ensure everything was handled with care. We truly appreciate your support and thank you for choosing us to help brighten someone's day.
Thank you for your feedback. We're glad to hear the flowers were delightful and delivered in a timely manner. We apologize for any confusion regarding our relationship with the hospital gift shop. Our website notes that while we deliver to this hospital, we are not affiliated with or endorsed by the hospital or its gift shop. Additionally, the checkout page states that all orders are processed in U.S. dollars. We appreciate your feedback and the opportunity to improve the clarity of this information.
Thank you for taking the time to leave a review, and we apologize for any confusion. We do not see that this order was cancelled and our records indicate that it was delivered successfully. If this is not correct, please don't hesitate to contact us so we can look into this further for you.
Thank you for your kind review! We're so glad to hear that you were happy with the fast delivery and the quality of the product. We appreciate your support and thank you for choosing us to help send something special.
Thank you for taking the time to share your feedback. We sincerely apologize that your balloon bouquet was not delivered as expected and for the inconvenience of having to contact us multiple times regarding your order. We understand how disappointing this must have been. We are glad we were able to process a full refund for you, but we recognize that this does not make up for your gift not arriving as intended. We appreciate your feedback and will use it to help improve our service moving forward.