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HospitalGiftShop.com

200 条评价

3.3200 条评价
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关于 HospitalGiftShop.com

数据更新
网站
hospitalgiftshop.com
分类
活动与娱乐
所在地
United States · Rancho Santa Fe
状态
待认证
近 12 个月
200 条评价
差评回复率
96%(81/84 条)
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HospitalGiftShop.com靠谱吗?

HospitalGiftShop.com(hospitalgiftshop.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于活动与娱乐分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 96% 的差评。数据最后更新于 2026-08-11。

用户怎么说

送货和当地商店的电话帮助...

送货和当地商店的电话帮助非常好,谢谢!

HospitalGiftShop.com 回复2026-07-27

Thank you for your kind review! We're so pleased to hear that you had a great delivery experience and that our local partner was helpful over the phone. We truly appreciate your support and thank you for choosing us to help send a thoughtful gift!

夏延的礼品店非常好……

礼品店的夏延非常友善,乐于助人,帮助我为在那里医院的朋友购买鲜花。 谢谢夏安!

HospitalGiftShop.com 回复2026-07-23

Thank you for your kind review! We’re so glad to hear that Cheyenne was helpful and provided great assistance while you were purchasing flowers for your friend. We’ll be sure to share your kind words with her. We appreciate you choosing us and hope your friend enjoyed the thoughtful gesture.

一半的礼物不见了,顾客……

一半的礼物丢失了,客服也没有退款。非常令人失望 编辑:谢谢您的回复,直到您发表评论之前,我没有收到任何 56% 已退款的通知。您能给我发送收据确认吗?

HospitalGiftShop.com 回复2026-07-23

Thank you for taking the time to share your feedback. We’re truly sorry that your gift arrived with missing items and understand how disappointing that must have been, especially when you were trying to send something special. After reviewing your order, we issued a refund for approximately 56% of the item purchase price to account for the items that were not received. We regret that your experience fell short of your expectations and appreciate you bringing this to our attention as we continue working to improve our service.

邪恶企业

卑鄙、应受谴责、邪恶的行径,冒充医院里真正的礼品店。不要相信这些人。当你可以直接从礼品店购买鲜花并支持医院时,他们正在偷你的钱。人怎么可以这么恶心呢?

HospitalGiftShop.com 回复2026-07-23

Thank you for sharing your feedback. We’re sorry to hear about your concerns and would appreciate the opportunity to understand better what happened. We were unable to locate an order associated with this review, but we would be happy to look into your experience if you can provide an order number or additional details. We do partner with many gift shops inside the hospital. For the hospitals that are not our partners, we clearly state that right below the hospital name on our website. We take our customers’ trust seriously and are committed to providing a reliable and caring service. Please reach out to us so we can assist you further.

优质的服务和快捷的服务

感谢您的快速响应和优质的服务

HospitalGiftShop.com 回复2026-07-23

Thank you for your kind words! We're delighted to hear you were happy with our quick response and excellent service. We truly appreciate your support and look forward to helping you again whenever you need us.

我在这个网站上订购是因为它......

我在这个网站上订购是因为它是当天送达,但订单晚了 2 天送达。 病人已经出院了。 当要求退款时,我被告知我可以使用商店积分,因此我必须重新定向订单。

HospitalGiftShop.com 回复2026-07-23

Thank you for your feedback. We apologize for the delay in your order, especially since it arrived after your recipient was discharged from the hospital. We offered to redirect your gift so it would still bring comfort to your recipient, but we understand this wasn't your desired outcome. We appreciate your feedback as it helps us improve our service. We will issue a full refund.

承诺当天送花,但送货服务很糟糕

承诺当天送花。当提供房间号码时,被送到主要医院前台而不是儿童医院区域。气球当天迟到了,鲜花不得不去另一张桌子找到。

HospitalGiftShop.com 回复2026-07-23

We truly understand how frustrating and disappointing this experience has been for you, and we are very sorry for the confusion it caused. Your feedback is invaluable to us, and we’re committed to working closely with our delivery team to ensure that situations like this don’t happen again in the future. Thank you for your understanding.

按时交付,他们……

准时交货,而且很漂亮!

HospitalGiftShop.com 回复2026-07-27

Thank you for your wonderful review! We're so happy to hear your gift was delivered on time and that the flowers were beautiful. Thank you for choosing us to help brighten someone's day—we truly appreciate your support!

不是您所希望的便利

我的花没有及时送达。 周五订购 - 患者出院后周日交付。 我们相信直接从医院礼品店订购会让事情变得更容易。 我们错了。

HospitalGiftShop.com 回复2026-07-17

Thank you for your feedback. We are genuinely sorry to hear that your flowers were delivered after your recipient had left the hospital. We can only imagine how disappointing that must have been for you, especially since you were hoping to bring a touch of joy during their stay. Please know that we truly value your concerns and are committed to addressing this issue to improve our service moving forward.

不错的插花

插花不错!很高兴你及时赶到。

HospitalGiftShop.com 回复2026-07-17

Thank you for your kind review! We are delighted that the flower arrangement arrived on time and helped brighten your recipient's day. We appreciate your choosing us, and we hope to assist you again in the future.

我再也不会光顾

我的侄女从未收到过她的气球。 尽管我留言让他们返回找到它或退还我的钱,但我还没有收到回电。我再也不会和这个地方做生意了

HospitalGiftShop.com 回复2026-07-17

Thank you for bringing this to our attention. We apologize for the inconvenience caused by your niece not receiving her balloons and for the delay in our response to your concerns. We understand how frustrating and disappointing this situation must be, especially since you were trying to send something special to brighten her day. We have reached out to you and look forward to working together to resolve this issue.

美丽而持久的安排

布置很快就交付了,颜色和花朵都很华丽,花期可以持续几天。

HospitalGiftShop.com 回复2026-07-14

Thank you for your wonderful review! We're delighted to hear that the arrangement was delivered quickly and that you loved the beautiful colors and blooms. It's especially nice to know that the flowers stayed fresh and lasted for days. Thank you for allowing us to be part of sending such a thoughtful gift.

送货很棒

交货很棒,注重细节,友好的工作人员在订购后立即打电话询问问题。

HospitalGiftShop.com 回复2026-07-14

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. Providing attentive service and clear communication is very important to us, so we're especially happy to know our team was able to quickly reach out with a question and ensure everything was handled with care. We truly appreciate your support and thank you for choosing us to help brighten someone's day.

快速交货

鲜花令人愉快,并且及时送达,但该网站具有误导性。 我以为我是从红鹿医院礼品店订购的,而不是从美国公司订购的。 如果我知道这是一家美国公司,我就不会订购。

HospitalGiftShop.com 回复2026-07-14

Thank you for your feedback. We're glad to hear the flowers were delightful and delivered in a timely manner. We apologize for any confusion regarding our relationship with the hospital gift shop. Our website notes that while we deliver to this hospital, we are not affiliated with or endorsed by the hospital or its gift shop. Additionally, the checkout page states that all orders are processed in U.S. dollars. We appreciate your feedback and the opportunity to improve the clarity of this information.

一切都按计划进行

服务非常好! 会推荐使用它们! 鲜花当天就送到了!

HospitalGiftShop.com 回复2026-07-14

Thank you for taking the time to leave a review, and we apologize for any confusion. We do not see that this order was cancelled and our records indicate that it was delivered successfully. If this is not correct, please don't hesitate to contact us so we can look into this further for you.

我订购了捆绑的气球,但从未……

我订购了捆绑的气球,但从未送达,不得不打电话询问两次,但仍未送达

HospitalGiftShop.com 回复2026-07-14

Thank you for taking the time to share your feedback. We sincerely apologize that your balloon bouquet was not delivered as expected and for the inconvenience of having to contact us multiple times regarding your order. We understand how disappointing this must have been. We are glad we were able to process a full refund for you, but we recognize that this does not make up for your gift not arriving as intended. We appreciate your feedback and will use it to help improve our service moving forward.