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HospitalGiftShop.com

200 条评价

3.3200 条评价
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关于 HospitalGiftShop.com

数据更新
网站
hospitalgiftshop.com
分类
活动与娱乐
所在地
United States · Rancho Santa Fe
状态
待认证
近 12 个月
200 条评价
差评回复率
96%(81/84 条)
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HospitalGiftShop.com靠谱吗?

HospitalGiftShop.com(hospitalgiftshop.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于活动与娱乐分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 96% 的差评。数据最后更新于 2026-08-11。

用户怎么说

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Elizabeth Goodmon · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·

便宜且迟到 鲜花没有到达...

便宜又晚 鲜花当天没有送达。当他们到达时,我用 90 美元从当地的 Harris Teeter 买了 4 支康乃馨、3 朵玫瑰和填充物。

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Ann Mort · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·

物品已按订单交付

物品已按订单交付。 但我以为是从医院内的礼品店买的,运费似乎有点过高。

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Mindy Bender · 写过 3 条评价 · 体验于 2026-08-09 ·

如果可能的话我会给他们零分

如果可能的话我会给他们零分! 我首先尝试通过威尔康奈尔礼品店电话订购,但被告知那里只有一名工作人员无法处理订单,并建议通过该网站在线订购。 我就这么做了。 在额外支付了20美元的“送货费”后,我得知他们无法送货到病房。 我被告知,病人的访客/家人或病人所在楼层的工作人员必须拿起鲜花。 接下来的 3 天里,我们收到了与此服务相关的令人困惑且重复的短信和电子邮件。 他们索要了病人丈夫的手机号码,我也提供了,据说是为了协调接送事宜。 丈夫试图在医院的两个不同地方找到这些花,但没有成功。 由于患者今天出院,我已要求全额退款。

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Jan · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·

交货时间太长!

我周六下午下了订单。 周日没有送货,这是可以理解的。 周一未送达。直到周二下午 6:58 才送达工厂! 不知道什么时候送到她的房间。 我相信星期三。 应该从不同的供应商处订购。

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Sheila Liebenow · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·

你们太棒了

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R B · 写过 6 条评价 · 已认证 · 体验于 2026-04-10 ·

他们超越了

我为住院的亲人订购的鲜花已送达,但当时志愿者工作人员并没有将鲜花送到医院。第二天我的亲人就被转出医院了,医院的志愿者办公室不承担收到鲜花但尚未将它们送给病人的责任。医院礼品店回到医院,取回鲜花,然后开车前往我所爱的人的新设施。如今能获得这样的客户服务真让人呼吸新鲜空气。我一定会再次订购。

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DS · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

送花但不送毛绒熊

送了鲜花,但没有送毛绒熊。无法退回并交付小熊,但立即退款 两星不注重细节

HospitalGiftShop.com 回复2026-08-07

Thank you for your feedback. We sincerely apologize for the missing plush bear in your delivery. While we were unable to send the bear afterward, we are glad we could promptly issue your refund. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

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Kate Mongan · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

美丽的水果布置,是一个…

漂亮的水果布置,是亲爱的家人的必需品,但价格太贵了!!!!尽管如此,我们还是很感激,并且交货顺利且准时。

HospitalGiftShop.com 回复2026-08-07

Thank you for your honest feedback! We’re so glad the fruit arrangement was beautiful, appreciated by your family member, and delivered smoothly and on time. We understand your concerns about pricing and always strive to remain competitive with other online gift and floral services. Our hospital-focused service includes a dedicated team experienced in navigating hospital restrictions and ensuring gifts reach patients as promptly as possible. We truly appreciate you choosing us to help brighten your family member’s day.

我的订单没有送到……家

我的订单在医院期间没有交付给患者。然后我收到一条消息说他们会把它送到家里。之后我收到一条消息说他们无法交付。我回答说我被告知他们会的。回家几天后,她终于收到了气球。 我还尝试向患者发送毛绒动物,但被告知“这不是附加的”。 您的在线商店非常难以使用。我必须打电话订购,这是一家儿童医院,你只有几件给孩子的礼物,所以你不能总是喜欢它们。 我和其他儿童医院打过交道,从未见过如此有限和困难的事情。我给 3 分的唯一原因是我的侄女终于收到了气球,否则我会给 1 分。

你从未送过礼物

你从来没有送过礼物。我日复一日地给公司发消息批准变更,但你们却从未交付任何东西。我收到电子邮件说我会收到退款,但没有。我对我的信用卡公司的收费提出了异议。

HospitalGiftShop.com 回复2026-07-31

Thank you for taking the time to share your experience. We are truly sorry for the frustration and disappointment this situation caused. While we did receive a delivery confirmation from our local partner, we understand your concerns and appreciate you bringing them to our attention. We have reached out to you by email to continue working toward a resolution and hope to have the opportunity to restore your confidence in our service.

迟到且没有礼物消息

这是晚了一天送达的,他们没有在卡片上填写我的礼物信息,所以收件人不知道这是我寄来的。

HospitalGiftShop.com 回复2026-07-30

Thank you for your feedback, and please accept our sincere apologies that your gift was delivered later than expected and that your gift message was not included. We understand how important those personal touches are, and we're sorry we fell short. We will be issing a partial refund. We appreciate you bringing this to our attention and will use your feedback to help improve our service.

他们把礼物放在一起然后……

他们将礼物放在一起并按照当天送达的承诺交付。 据收件人说,它很新鲜,而且制作精良。

HospitalGiftShop.com 回复2026-07-30

Thank you for your wonderful review! We're so pleased to hear that your gift was delivered the same day as promised and that your recipient enjoyed a fresh, beautifully prepared edible arrangement. We appreciate your kind words and thank you for choosing us to help make someone's day a little brighter!

托盘很漂亮,交付时间…

托盘很漂亮,送货也很及时。

HospitalGiftShop.com 回复2026-07-30

Thank you for your kind review! We're delighted to hear that the tray was beautiful and delivered in a timely manner. We appreciate your support and thank you for choosing us to help send such a thoughtful gift!

实际的花与照片完全不同

我只给两颗星,因为我儿子的女朋友在我订购后不到一个小时就收到了她的花。这是唯一的积极因素。 送来的花束看起来与网站上的图片完全不同,又饱满又漂亮。这大约是 1/4 大小,看起来像是被人先踩过的。我很尴尬地看到它在抵达时的样子,而且对于我支付的价格来说,这项服务应该感到羞愧。

HospitalGiftShop.com 回复2026-07-27

Thank you for your valuable feedback. We sincerely apologize that your bouquet did not meet expectations. We strive to provide the best possible service, and we appreciate the opportunity to address your concerns. While we did not receive prior communication about this issue, we are committed to looking into this and following up. We look forward to hearing back from you.

发生了什么???

我不知道是公司的问题,还是签约的花店的问题,但我的订单出现了问题,谁知道如果我没有跟进,是否会发生这种情况。首先,分娩延迟到我的家人出院回家。然后又过了几天我的订单才送到他们家。我订购了一株治愈宁静的花束植物,并获得了当天的手工鲜花,但只交付了鲜花。该公司确实退还了运费。但订单和交付并没有达到我的预期。 7 月 18 日订购,今天 7 月 24 日交付。

HospitalGiftShop.com 回复2026-07-27

Thank you for taking the time to share your experience. We sincerely apologize for the delays and that your order did not arrive as expected. We understand how disappointing it was to have the delivery delayed until after your family member was discharged and that part of your order was missing. While we were glad to refund the delivery fee, we recognize that this did not make up for the inconvenience. We appreciate your feedback and will use it to help improve our service.

可怕的经历

我两天前订了花,但还没送到。联系客户服务是一场噩梦。两次承诺回电,但仍然没有任何结果。

HospitalGiftShop.com 回复2026-07-27

Thank you for your feedback, and please accept our sincere apologies for the delay and the frustration you experienced trying to reach us. We understand how important it is for your gift to arrive on time. We have confirmed that the flowers were delivered to your recipient's room on 7/24. We sent a email confirmation that day. We appreciate your patience and again apologize for the delay.