Too soon to rate full experience…
Too soon to rate full experience because I haven’t gotten the piece in the mail yet. However, I like the selections on the site.
关于 Houseofkoyomi
数据更新- 网站
- houseofkoyomi.com
- 分类
- 商业服务
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 117 条评价
- 差评回复率
- 90%（9/10 条）
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商家自述
House of Koyomi is a curated art print store that brings timeless Japanese aesthetics into modern homes. Inspired by the changing seasons (“koyomi” meaning “calendar” in Japanese), we celebrate the harmony of nature, tradition, and mindful living through art. Our collection features iconic works by masters like Kawase Hasui alongside contemporary reinterpretations of classic Japanese styles.Every print in our shop is selected for its ability to tell a story - of serenity, craftsmanship, and connection to a slower rhythm of life. Printed on premium-quality paper and designed to elevate your living space, our artworks are more than decoration; they’re a daily reminder to find beauty in the moment.We ship worldwide and take great care in framing, packaging, and delivering your artwork, ensuring it arrives as beautifully as intended. Whether you’re decorating a home or gifting someone special, House of Koyomi offers a meaningful alternative to mass-produced art.Discover prints that speak to your soul and make your space feel like home—with art that stands the test of time.
以上内容由商家自行提供，未经平台核实。Houseofkoyomi靠谱吗？
Houseofkoyomi（houseofkoyomi.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 123 条用户评价，属于商业服务分类，口碑优秀。89% 的评价为 4 星及以上，5% 为 1 星；商家回复了 90% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the Japanese-inspired prints and canvases are of exceptional quality, featuring gorgeous details, vibrant colors, and sturdy materials that truly transform their home living spaces. People also deeply appreciate the swift, careful delivery methods and the responsive, highly supportive customer service team that always resolves issues smoothly. Some reviewers were not happy with significant delivery delays and extended wait times for their packages to arrive safely. A few other people also felt that shipping hiccups, missing items, or receiving damaged products required additional time to sort out.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Easy to purchase art from this store
Easy to purchase art from this store, good choice of sizes and frames. Prices are right. LOVELY artwork to choose from.
High-quality Japanese artwork yet reasonably priced
Found this wonderful Japanese artwork that completely spoke to my mindset and aesthetics and bought four pieces at once to decorate my newly furbished loft apartment. Love the quality yet reasonable price. Will buy again, I'm sure.
Great choice of wall art in Japanese…
Great choice of wall art in Japanese style. Will look great in any room. Best company with great choice of this style of wall art.
I purchased two framed posters 70x100…
I purchased two framed posters 70x100 from Koyomi and I am extremely happy with the quality of the frames and prints. The artworks look beautiful and elegant. The delivery arrived quickly in a very robust (and also very elegant) packaging ensuring everything arrived in perfect condition. Highly recommended.
I found two pieces of artwork that I’ll…
I found two pieces of artwork that I’ll use to revolutionize my interior design.
Poor quality & missing items
Placed order with 2 free items - the free items never came. And the item I bought is scratched.
Houseofkoyomi 回复2026-07-01
Thank you for your review, and we're sorry to hear about this experience. We can see you've already reached out to us and we're getting back to you shortly. We'll be sending the two complimentary prints your way, and the damaged frame will of course be replaced right away. Regarding the complimentary items: these do need to be added to the cart at checkout to be included in the order, which it looks like may not have happened this time, but that's no issue at all and we're happy to sort it out for you directly. The House of Koyomi Team
Great service
Outstanding customer service, immediately corrected an issue due to shipping thayt was out of their control ,but still made it right!!
Houseofkoyomi 回复2026-07-01
Hi Mark, Thank you for your feedback. We're sorry the order didn't meet your expectations, this is not the experience we want for our customers. We've been in touch and have worked on a solution for you. We hope to have the chance to make a better impression in the future. The House of Koyomi Team
Great quality
The picture is a perfect remembrance of our trip to Japan. The picture and frame is professionally done and we really love it.
Feeling duped
After receiving the framed print I contacted the company to initiate a return/refund. I explained that I was displeased with the size, glare, and could not hang it in the area that it was intended for. The response was to send another, which was not desired. The following response said that if it was returned in the original packaging they would consider a refund. The packaging was VERY difficult to open and although I kept it, it was going to need to be taped for shipping. The print and frame were completely intact. I was given an estimate of almost $500 to return the print which cost me $144!! It made no sense to return the unwanted item which I cannot use anywhere in my home. It is difficult to believe that the offer to accept a return was without the knowledge that it would be cost prohibitive. I am very dissatisfied with the service and in addition to never making a future purchase, cannot recommend them. ADDENDUM: In less than 24 hours I received a response to my email and Lea was amazing. She thanked me for the feedback and said that they were going to change their return procedures. Additionally, she offered a refund. This type of CUSTOMER SERVICE is greatly appreciated.
Quality less than expected but fair resolution
The quality of the print did not quite match my expectations based on the price, but customer services were quick to offer a resolution.
Houseofkoyomi 回复2026-06-30
Thank you for taking the time to share this. We're sorry the experience didn't live up to your expectations. We'd also love to clarify that the cross-hatch pattern you noticed is actually an intentional part of the original artwork's design, rather than a quality issue, it's part of what makes this piece unique. On the return policy: this applies specifically to change-of-mind returns, which we lay out clearly on our website, including that return shipping costs are the customer's responsibility and that items need to come back in their original condition and packaging. This is standard practice for made-to-order art. We're already in touch with you and working closely on a solution we hope you'll be happy with. The House of Koyomi Team
Cheaply made. I ordered a very large print with frame…
I ordered a very large print with frame (100x70). When I tried to hang it, it came detached from the frame which was too big for the print. The upper clips couldn’t hold it in place when I tried to rectify it. I had to take it to a framers which cost me another £35. Cheaply made.
Houseofkoyomi 回复2026-06-01
Hi Heather, Thank you for sharing this, and we're genuinely sorry your order arrived with this issue. A print that doesn't sit securely in its frame is not the standard we hold ourselves to, and we understand how frustrating this must have been, especially for a large format piece. We'd love to make this right. Please reach out to us at [email protected] and we'll look into a solution for you, including the additional cost you incurred at the framer. Lea from House of Koyomi
Fast service and great quality
A very positive shopping experience
I recently ordered three large-size posters (50x70cm). The first shipment was damaged by the carrier. House of Koyomi's customer service was very responsive. We quickly agreed on a solution, and within a few days I received these beautiful posters, which now proudly adorn my living room. I'm delighted with the print quality. The paper is thick, the colors are vibrant, and the overall effect is perfect. A very positive shopping experience.
Eternal Flow
The 1st print that drew my attention was the twin Koi swimming in 'Eternal Flow'. Since then I have purchased 11 additional prints and have made the entire esthetic of the family room and dining nook Japanese. The one recommendation I have is in regards to your framing options. With the exception of 'Her Way' which I purchased in canvas, I had all the prints custom framed using a non-reflective acrylic cover instead of glass. Also each print is matted which provides space between the frame and print. It may be too much of an ask, but offering options like these would be much appreciated. One other suggestion - you might wish to consider allowing reviewers the opportunity to upload photos of the prints they purchased.
Exactly what I wanted
Exactly what I was looking for. Nice quality, ordered without a frame and it still looks polished.
I have been trying to contact House of…
I have been trying to contact House of Koyomi and only had one response. I live in the UK and need to return to Sweden via Fedex. I really need a contact number and to check the postcode as I'm not familiar with the Swedish postcode system. I have sent several emails and received no response since the first contact. Its quite frustrating as I only have a limited time to return the item.
Houseofkoyomi 回复2026-03-27
Hi Elizabeth, Thank you for sharing your experience, and we're sorry to hear this process has felt stressful. We can confirm that we are already in contact with you and are actively working to resolve this. Our team responded the day after your initial message, and we want to assure you that your return is being handled with care. We appreciate your patience while we see this through, and we're confident we'll have everything sorted for you shortly.
I am delighted with the exceptional…
I am delighted with the exceptional quality of my canvas prints, they are beautifuul. I have gladly welcomed them into my home. They bring a smile to my face each day, and have transformed my first floor landing, feeling instantly at home with my small Japanese library. Delivery was quick,tracking and updates very much appreciated. Thank you so much - see you again
Beautiful selection of prints and range…
Beautiful selection of prints and range of sizes. Kept well updated throughout and prints arrived well packaged and on time. They look great. Lovely thick quality paper.
Very beautiful designs
Very beautiful designs, plenty to choose from that would fit to any place. Purchase was straightforward, delivery was fast and customer service has been friendly. Overall satisfaction is quite high and therefore I will be ordering more in the future for sure. Thank you for all your hard work and beautiful artwork!
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