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家居与园艺

Hulala Home

61 条评价

4.161 条评价
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关于 Hulala Home

数据更新
网站
hulalahome.com
分类
家居与园艺
所在地
United States · Texas
状态
待认证
近 12 个月
61 条评价
差评回复率
100%(10/10 条)
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Hulala Home靠谱吗?

Hulala Home(hulalahome.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 61 条用户评价,属于家居与园艺分类,口碑良好。75% 的评价为 4 星及以上,13% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

P
Pat Rice · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

很棒的经历!

出色的选择、价格和服务!

Hulala Home 回复2026-07-28

Hi Pat, We truly appreciate your kind review. It means a lot that our product range, pricing and support left you impressed. Thank you for trusting Hulala Home with your purchase. Sincerely, The Customer Service Team at Hulala Home

S
Shannon · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

我的书桌好漂亮!!

我的书桌好漂亮!!!质量很好!

Hulala Home 回复2026-07-28

Hi Shannon, We are overjoyed to hear your desk exceeded your expectations. It’s wonderful that you love its appearance and craftsmanship. Thank you for choosing us! Sincerely, The Customer Service Team at Hulala Home

j
julie blew · 写过 6 条评价 · 已认证 · 体验于 2026-07-06 ·

很棒的客户服务

他们的客户服务是一流的 缺口。我喜欢我买的桌子。等待看看配套的文件柜如何工作。

Hulala Home 回复2026-07-28

Hi Julie, Thank you for the lovely review. It means so much that our support team delivered a great experience and you’re fond of your desk. We look forward to your update after testing out the coordinating file cabinet. Sincerely, The Customer Service Team at Hulala Home

B
BrianGee · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

功能性办公桌的不错选择

我们订购了一张桌子,几乎立即发货,我们很快就到达了(同一周)。 桌子到达后,盒子有一些损坏,桌子本身也有一些损坏。 我们找到了报告损坏的请求渠道,一位非常有礼貌且高效的客户服务代表帮助引导我们完成了整个过程。 最终,他们提出了一个合理的解决方案,我们很快就结束了。 桌子本身与预期相符——安装和表面处理都很好(不是很好),而且组装简单快捷。 有一些奇怪的怪癖 - 例如 - 抽屉只向后移动了大约 1/3,后面留下了大量本来可以用于存储的空间。 腿上的“纸架”储物功能比我想象的要实用,而且凸显出一种简单的优雅。 总的来说,我会推荐这个——它物有所值,而且在房间里看起来很漂亮。 最重要的部分是电缆管理和设备存储组件。 它的设计非常巧妙,可以限制电线、电缆和杂乱——它远远优于我们见过的大多数其他选项。 站立式办公桌弹簧功能性更强,轻柔的关闭具有非常高级的感觉。

Hulala Home 回复2026-07-28

Hi Brian, Thank you for this detailed and honest review of your standing desk. We are glad your order shipped and arrived within the same week. We sincerely apologize that your desk sustained damage during transit. It’s rewarding to hear our polite and efficient support representative guided you smoothly and delivered a fair resolution in a timely manner. We appreciate your thoughtful feedback on the product details, including the drawer limitation and practical paper holder. Your comments about fit and finish, assembly experience and creative cable management design are very valuable to us as we keep improving our products. We’re pleased the lifting mechanism and soft-close function left you satisfied. We believe this desk offers great value for money, and we’re happy you would recommend it. Thank you for choosing Hulala Home! Sincerely, The Customer Service Team at Hulala Home

V
Verna Donovan · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

出色的客户服务支持和……

出色的客户服务支持和响应。您与真人而不是聊天机器人发送电子邮件。一路上都非常有帮助。桌子质量很好,很重。这不是宜家家具。我会推荐给其他人。如果您在搬运时遇到问题,我建议您支付额外费用将其搬到我们的房子里,或者直接为您组装。

Hulala Home 回复2026-07-28

Hi Verna, We truly appreciate your kind words about our customer support. It means a lot that you enjoyed communicating with our real team members, and we’re glad we could assist you throughout your purchase. Thank you for your recommendation and your thoughtful tip about delivery handling. Hope you get plenty of use out of your new desk! Sincerely, The Customer Service Team at Hulala Home

K
Kathryn · 写过 3 条评价 · 已认证 · 体验于 2026-07-05 ·

书桌很华丽

桌子很华丽。甚至比图片还要漂亮。

Hulala Home 回复2026-07-27

Hi Kathryn, Thank you so much for this lovely comment! We’re thrilled the desk looks even more stunning in person than it does in photos. Hope it brings you plenty of joy. Sincerely, The Customer Service Team at Hulala Home

K
Kelly · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·

华丽的作品,会再次购买。

办公桌很漂亮,可以轻松调节到我想要的高度,而且它的所有部件都运转良好且流畅。质量很好。送货司机将其从卡车上扔到了 3 英尺高的地方,但它仍然没有损坏。包装精美!需要2个人来组装,但不是问题。我喜欢它!现在寻找完美的椅子......

Hulala Home 回复2026-07-27

Hi Kelly, We’re delighted this office desk exceeded your expectations. It’s wonderful to know the height adjustment works seamlessly and you’re impressed with its solid quality. We’re especially relieved the robust packaging protected the desk even after the delivery incident. While assembly requires two people, we’re glad the process went smoothly for you. Hope you can find an ideal chair to match your new desk soon! Sincerely, The Customer Service Team at Hulala Home

J
J Pisc · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

退货授权挑战

两件物品收到时均已损坏。我们能够设法将其组合在一起。另一件的损坏要大得多,需要退回/更换。获得退货授权的过程充满挑战。 我们只从包装盒中取出一件,发现它已损坏,并没有取出所有零件。我们对损坏的部件拍了一张照片,然后将其放回盒子并重新密封。当请求退货授权时,我们被告知需要提供更多照片和视频。如果不这样做,我们将仅获得 78 美元的部分退款,而不是 365 美元的全额退款。

Hulala Home 回复2026-07-27

Hi Jacqlyn, We are truly sorry to hear both items arrived damaged and that you’ve encountered so many hurdles during the return authorization process. We understand you only unpacked a single component, photographed the damage, then repacked and resealed the box. It must be incredibly stressful to face the requirement for extra photos and video, with the risk of only receiving a partial refund instead of the full amount. A dedicated specialist has been assigned to your case. We will work diligently to sort this out for you as soon as possible. Sincerely, The Customer Service Team at Hulala Home

C
Carmen G · 写过 1 条评价 · 已认证 · 体验于 2026-07-11 ·

送货不太好,但客户服务很棒

*更新* 我在评论中加了一颗星,因为 Hulala 的客户服务很快就联系了我并帮助解决了这个问题。我对他们的客户服务非常满意! ---- 交货情况不好 送货司机让非常重的箱子从高空卡车上(约5英尺)落到地上。然后他坐在我的门廊上用另一种语言讲了大约 15 分钟的电话。这不是一次良好的交付体验。当我把桌子放在一起时,我发现桌面上有一些损坏,这肯定是盒子掉落时造成的。当我在这张桌子上花了这么多钱时,非常令人失望。

Hulala Home 回复2026-07-27

Hi Carmen, We are truly sorry for your terrible delivery experience and the desktop damage caused when the heavy package was dropped from the truck. It is extremely disappointing to receive a damaged desk after your investment, and we fully understand how upset you feel. We have forwarded your complaint to the carrier to conduct a thorough investigation and take disciplinary action against the delivery driver involved. Our specialist is already following up on the damaged desktop to deliver a satisfying resolution for you. Please rest assured that customer experience is always our top priority. Sincerely, The Customer Service Team at Hulala Home

S
Sabrina Sweeney · 写过 3 条评价 · 已认证 · 体验于 2026-07-12 ·

床头柜/茶几。

我喜欢我们的茶几。 它们正是我一直在寻找的东西。运送速度比我预期的要快。 我将来肯定会再次订购。

Hulala Home 回复2026-07-27

Hi Sabrina, Thank you for sharing your positive experience! We are glad the end tables meet your needs and the delivery exceeded your timeline expectations. Can’t wait to welcome you back soon. Sincerely, The Customer Service Team at Hulala Home

B
Brian Cook · 写过 10 条评价 · 体验于 2026-07-23 ·

卓越的服务,卓越的品质

订单#UK2002890 在购买新餐边柜的美好经历之后,我必须推荐 Hulala 我在购买前需要信息,凯特真的不遗余力地提供支持。 下了订单,3天内就到了。 价格实惠。固体单位。品质极佳。 我找到了一家新的很棒的家具零售商。 强烈推荐。

Hulala Home 回复2026-07-27

Hi Brian, Thank you so much for your wonderful recommendation and kind words regarding your sideboard. We’re thrilled Kate could offer you thoughtful support before your purchase, and glad your item arrived promptly within three days. It means a lot that you are satisfied with the price and solid build quality. We look forward to assisting you again in the future! Sincerely, The Customer Service Team at Hulala Home

M
Michelle Frazier · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

简单的组装说明……

简单的组装说明,喜欢茶几

Hulala Home 回复2026-07-27

Hi Michelle, We are glad the assembly guide was easy to follow, and it warms us to know you adore your new end tables. May they bring comfort to your home for a long time. Sincerely, The Customer Service Team at Hulala Home

A
Alex Bebiak · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

椅子看起来很棒

这把办公椅的外观和外观一样好。

Hulala Home 回复2026-07-27

Hi Alex, Thanks for sharing your experience! It’s always rewarding when our items look just as appealing in reality as they do in our ads. Hope you enjoy it! Sincerely, The Customer Service Team at Hulala Home

T
Thos Brewer · 写过 1 条评价 · 体验于 2026-07-25 ·

我们喜欢我们购买的餐椅……

我们喜欢从他们那里购买的餐椅,但其中一把有一些外观缺陷。我通过家得宝(我们在那里订购)与他们取得联系,他们很快解决了问题并发送了替换品!

Hulala Home 回复2026-07-27

Hi Thos, We appreciate you leaving this review and are sorry one dining chair had cosmetic imperfections. We’re pleased our support team resolved the matter swiftly via Home Depot and sent out a replacement. It means a lot that you’re happy with your dining chairs overall. Thank you for choosing Hulala Home! Sincerely, The Customer Service Team at Hulala Home

J
Jennifer Snyder · 写过 6 条评价 · 体验于 2026-07-22 ·

漂亮的家具和非常好的…

漂亮的家具和非常好的客户服务。

Hulala Home 回复2026-07-24

Hi Jennifer, Many thanks for your kind remarks. We’re pleased the furniture meets your expectations and glad our support could assist you well. Sincerely, The Customer Service Team at Hulala Home

D
Daryn Perkins · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

精湛工艺

我及时收到了我的办公桌,状况良好。我对桌子的工艺感到非常满意。木材质量高,饰面非常高。

Hulala Home 回复2026-07-24

Hi Daryn, We truly appreciate your thoughtful feedback. Nothing makes us happier than knowing you’re impressed by the desk’s quality construction, high-grade wood and elegant surface treatment. Sincerely, The Customer Service Team at Hulala Home

S
Steve Zeris · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

我很欣赏卓越的服务……

我很欣赏所提供的卓越服务。

Hulala Home 回复2026-07-27

Hi Steve, Your kind words mean so much to our team. We always strive to deliver thoughtful support to every customer. Thank you for your trust and support! Sincerely, The Customer Service Team at Hulala Home

M
Marge Foskin · 写过 17 条评价 · 已认证 · 体验于 2026-07-09 ·

多么美妙的内阁啊!

多么美妙的内阁啊! 我的厨房很小,需要升级我用了好几年的储物柜。 我从 Hulala 买的是一个漂亮的实木橱柜,带推拉门。 它非常坚固,门滚动顺畅,是一件华丽的家具。 价格很棒,运输很快,沟通也很棒,我会毫不犹豫地再次从他们那里购买。 我喜欢这个柜子!

Hulala Home 回复2026-07-24

Hi Marge, We’re absolutely thrilled your new cabinet fits perfectly within your compact kitchen. It’s wonderful to learn you appreciate its solid real wood build, smooth-sliding doors and durable structure. Thank you for the praise on our pricing, quick shipping and clear communication. We can’t wait to welcome you back anytime! Sincerely, The Customer Service Team at Hulala Home

S
Sheryl Verdugo · 写过 2 条评价 · 已认证 · 体验于 2026-07-07 ·

亲自更好

更好的是亲自 - 真正漂亮的桌子!

Hulala Home 回复2026-07-23

Hi Sheryl, Thank you for your wonderful comment! We’re absolutely delighted that this desk looks even more stunning in person. Hope it brings you plenty of joy! Sincerely, The Customer Service Team at Hulala Home

L
Leigh Scarber · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

良好的客户服务、制造/质量控制问题

*由于我最初的评论后客户服务的回复,已编辑并升级为 3 星。虽然我坚持以下关于椅子质量控制问题的警告,但客户服务非常热情,现在已经报销了我的杂工费用。他们似乎正在积极努力解决问题,并且当然希望确保我作为他们的客户感到高兴,并且非常感谢。 由于制造问题,这些椅子组装起来非常困难。我们不得不雇用 2 名勤杂工,但由于椅子的排列不良和结构不佳而放弃了。 Hulala 给我们寄来了 2 个替换件,其中 1 个我们可以组装在一起,但另一个有故障的螺栓/接收器问题,我们无法将其组装在一起。在他们发送的总共 8 张椅子中,有 6 张可以组装在一起,但这 6 张椅子需要几周的时间——是的,需要几周的时间才能组装在一起。 Hulala 让我聘请一位专业人士来“证明”椅子有问题,所以我做了 x2。我自己花钱雇人,说完之后,Hulala 确实报销了我 200 美元。考虑到我们在这些方面花费的努力、时间和精力(还有金钱!),我认为这还不够。客户服务很好相处,而且反应灵敏。

Hulala Home 回复2026-07-24

Hi Leigh, We are truly sorry for the extremely frustrating experience you’ve endured with the chairs. It’s upsetting to know manufacturing alignment issues created so many assembly obstacles, costing you significant time, energy and extra expenses. We acknowledge your concerns regarding the reimbursement and fully understand it did not adequately cover everything you went through. Your worry over the long-term stability of the assembled chairs matters greatly to us. Our support team is continuing to follow up actively, committed to finding a resolution that truly satisfies you. All of your feedback have already be shared with our quality control team immediately to improve production standards. We deeply regret we could not deliver the smooth purchasing experience you rightfully expected. Sincerely, The Customer Service Team at Hulala Home