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家居与园艺

Hulala Home

61 条评价

4.161 条评价
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关于 Hulala Home

数据更新
网站
hulalahome.com
分类
家居与园艺
所在地
United States · Texas
状态
待认证
近 12 个月
61 条评价
差评回复率
100%(10/10 条)
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Hulala Home靠谱吗?

Hulala Home(hulalahome.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 61 条用户评价,属于家居与园艺分类,口碑良好。75% 的评价为 4 星及以上,13% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Chanelle H · 写过 1 条评价 · 体验于 2026-08-01 ·

我在组装时遇到了意外……

我在组装购买的电视柜时发生了意外,它掉落了,并且将各个部件拧在一起的孔破裂了,无法组装。我联系了 Hulala,他们的代表非常耐心、友善,并安排我接收零件。非常感谢并对我收到的客户服务感到满意。这件作品是一个坚固的优质电视柜,初次交付非常好,我认为更换零件也是如此,并且客户服务良好。

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Melissa Fowler · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

优质的产品

快速运输。优质的产品!

Hulala Home 回复2026-08-05

Hi Melissa, This made our day! We’re happy to know our team could make your experience a smooth one and that you’re loving the quality of your purchase. Thanks for being part of the Hulala Home family! Sincerely, The Customer Service Team at Hulala Home

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F. W. · 写过 2 条评价 · 体验于 2026-08-03 ·

良好的客户服务

在我投诉后,该公司伸出援手。客户服务很及时。

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Lledó Esquerra Ortells · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

美观实用的站立式办公桌……

美观实用的站立式办公桌,价格合理,交货快捷

Hulala Home 回复2026-08-04

Hi Lledó, So glad our standing desk checks both boxes for you — great looks, practical function, all at a fair price plus speedy delivery! It truly makes our day knowing you are happy with your purchase. Hope it serves you well for many work‑from‑home days ahead. Sincerely, The Customer Service Team at Hulala Home

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Jean · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

客户服务很快而且很到位…

客户服务快速且到位。 产品质量超出预期。 对我们的购买非常满意。

Hulala Home 回复2026-08-04

Hi Jean, We really value your positive review. It’s rewarding for us to see our customer‑service efforts paid off, and that the product quality went beyond what you anticipated. We’re glad your buying experience worked out so well. Hope you love using your new furniture. Sincerely, The Customer Service Team at Hulala Home

K
Kala Munguia · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

购物和客户支持……

Hulala 的购物和客户支持非常出色

Hulala Home 回复2026-08-05

Hi Kala, We’re delighted to hear that your experience with Hulala Home was such a positive one! Creating a smooth shopping journey and being there when our customers need us are always things we care about. We truly appreciate you taking the time to share this with us. Sincerely, The Customer Service Team at Hulala Home

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Adriana Guzman Rouselle · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

非常好的产品

非常好的产品,优质的客户服务。

Hulala Home 回复2026-08-04

Hi Adriana, Thank you for sharing your kind feedback! We’re so glad to hear that you’re happy with both our product and customer service. Your support means a lot to us, and we’ll continue working hard to provide a great experience! Sincerely, The Customer Service Team at Hulala Home

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Glen Burress · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

还没有收到我的订单或任何...

尚未收到我的订单或任何有关安装的信息。

Hulala Home 回复2026-08-04

Hi Glen, We truly understand how frustrating it is waiting for your order and installation notice. For White Glove Service, packages must first transit to our dedicated WGS hub. Once all items are received, the WGS team typically reaches out within about one week to schedule your in‑home delivery and installation. This service involves extra coordination and adds at least two weeks to the timeline versus standard doorway drop‑off delivery. Your current estimated in‑home delivery and installation date is August 11. We are pushing the white‑glove team to reach out to you promptly to lock in your exact time. Our team will keep following your order closely to get this resolved as quickly as we can. Sincerely, The Customer Service Team at Hulala Home

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Jeff · 写过 4 条评价 · 已认证 · 体验于 2026-07-19 ·

完美的婴儿椅……

从社交媒体帖子中了解到这把椅子。购物和运输体验都很棒。椅子质量上乘,功能齐全,成本仅为其他竞争对手的一小部分。

Hulala Home 回复2026-08-04

Hi Jeff, Thank you so much for your kind words! We’re delighted to hear that you found our nursery chair through social media and that you’re enjoying its quality, comfort, and features. We truly appreciate your support and are so happy to be part of your home. Sincerely, The Customer Service Team at Hulala Home

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Susan Perry · 写过 9 条评价 · 已认证 · 体验于 2026-07-20 ·

我购买了各种物品

我购买了各种物品,一套卧室套装、一个搁架单元和两把办公椅……我对我的物品非常满意,它们做工精良,按预期交付,客户服务很棒。

Hulala Home 回复2026-08-04

Hi Susie, Thank you so much for your continued support! It’s awesome that you chose our bedroom set, shelving unit and two office chairs for your home. We love hearing that the quality holds up, deliveries went as planned, and you were happy with our customer service. Nothing beats knowing our furniture fits well into your everyday life! Sincerely, The Customer Service Team at Hulala Home

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Derek &amp Erin Houston · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

我什至还没有收到我的

我什至还没有收到我的 现在我什至在拿到两个床头柜之前就收到了一项调查,我担心我看不到我的东西

Hulala Home 回复2026-08-04

Dear customer, We’re truly sorry you have received a survey request before you’ve even received your two nightstands. We understand how concerning this must feel. The item you ordered is a pre‑sale product, and restock is expected around mid‑August. Please rest assured, we will prioritize your order for shipment as soon as the inventory becomes available. We have also assigned a dedicated agent to follow up on your case and will keep you updated promptly with any new information. Sincerely, The Customer Service Team at Hulala Home

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Lucas · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·

令人惊叹的客户服务和快速的…

令人惊叹的客户服务和快速交付的华丽家具!

Hulala Home 回复2026-08-03

Hi Lucas, We really value your kind words! Delighted that you received your gorgeous furniture promptly and loved our customer service. Wish you many pleasant moments with it. Sincerely, The Customer Service Team at Hulala Home

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Jessica · 写过 3 条评价 · 已认证 · 体验于 2026-07-10 ·

优质产品

优质的产品,非常漂亮,而且组装起来并不困难。它很重,需要多人,但没有很多笨重的部件!我把餐厅改成了办公室,所以能有一些漂亮的东西来突出真是太好了!

Hulala Home 回复2026-08-03

Hi Jessica, Thank you so much for sharing your experience! We’re glad this piece fits perfectly into your new office space and that assembly went smoothly. It makes us happy to hear it serves as such a lovely highlight for your room. Can’t wait for you to create countless wonderful memories in your upgraded office! Sincerely, The Customer Service Team at Hulala Home

N
Norma Joyce · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·

这是我的第二个回应!

这是我的第二个回应! 我现在认为这是一种骚扰,因为我正在接受一项产品的调查,而我什至预计要到 8 月 12 日才能收到。 老实说,我认为你们都需要更好的送货服务,因为连续 20 天每天行驶 32 英里实在是太荒谬了。

Hulala Home 回复2026-08-03

Hi Norma, We sincerely apologize for all the frustration this has caused you. It’s completely understandable to feel annoyed receiving survey reminders before your item arrives on August 12. These automated review emails are triggered by our system and we’ve noted this flaw to optimize the setting moving forward. We also understand your frustration with the lengthy transit time. We’ve already contacted our delivery carrier, escalated your order and requested your shipment be prioritized to accelerate progress. Our dedicated agent continues to closely monitor your package and will notify you promptly once we receive any new logistics updates. Thank you for your valuable feedback. Sincerely, The Customer Service Team at Hulala Home

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Christine · 写过 7 条评价 · 体验于 2026-07-27 ·

我深深感谢每一个……

我非常感谢每一次沟通,但事情可能不会按计划进行,但他们会跟进。我很幸运。 :)

Hulala Home 回复2026-07-31

Hi Christine, We greatly appreciate your understanding. Whilst matters did not go as initially planned, our team persisted with follow-ups, and we’re thankful you recognise our efforts. Best wishes! Sincerely, The Customer Service Team at Hulala Home

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Kristen · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·

喜欢我的家具!

喜欢我的家具! 我为我们的新办公空间购买了各种新物品,它们都很漂亮! 我特别喜欢我的站立式办公桌,以及它的协调性。 当我有一些问题时,客户服务也非常好。

Hulala Home 回复2026-07-31

Hi Kristen, Thank you so much for leaving this amazing review! It’s awesome to hear all your new office furniture pieces look great and work perfectly together. We’re especially glad you love your standing desk. We really enjoyed helping answer all your questions along the way. Hope you love your refreshed office space! Sincerely, The Customer Service Team at Hulala Home

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Shiesha Alexander · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

很漂亮,但其中一个洞是……

很漂亮,但其中一个抽屉上的一个孔钻错了,所以现在我必须找到一种方法来修复它。

Hulala Home 回复2026-07-31

Hi Shiesha, We appreciate you leaving this review. It’s upsetting to hear one of your drawers has misdrilled holes and you have to figure out a fix. We’ve arranged a dedicated team member to follow up closely and work toward a prompt solution for you. You can trust we will keep pushing until we find a proper resolution. Sincerely, The Customer Service Team at Hulala Home

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Andrew · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

客户体验/恢复不佳

家具的质量很好,但是,当我们订购一套配套的梳妆台和床头柜时,颜色不匹配并且不同。得到 Hulala 的回复很困难,他们只在半夜通过电子邮件回复,退货请求最初被拒绝,两周后仍未确认取货。家具很好,但客户服务很糟糕。下订单时要小心。

Hulala Home 回复2026-07-30

Hi Andrew, Thank you for taking the time to share your feedback. We are truly sorry you ran into color‑mismatch issues with your dresser and nightstands, alongside the frustrating delays on communication and return pickup. That absolutely falls short of the experience we aim to deliver. Our team is actively pushing the carrier to arrange pickup as soon as possible, and we are closely monitoring this case to make sure your matter gets fully resolved without further delay. We hope we can earn back your trust. Sincerely, The Customer Service Team at Hulala Home

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Yvonne Walker · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

美丽的胡桃木梳妆台

我给 Hulala Home 5 星评级,因为从订购过程到交付过程,都很简单且用户友好。 我在下订单后 10 天内收到了家具。 两个盒子都包装完好,没有损坏。 构建我们的新梳妆台时包含了说明以及所有部件和硬件。 木材质量高端,制作精良。 梳妆台肯定需要两个人才能组装起来。 说明书上说梳妆台的建造需要一个小时;然而,我和我丈夫花了两个小时才把梳妆台组装起来。 我们的新梳妆台的唯一问题是,您必须在每个抽屉的末端推一下它才能完全关闭它们。 我们喜欢我们的新作品。

Hulala Home 回复2026-07-28

Hi Yvonne, Thank you so much for your five-star review of your walnut dresser! We’re thrilled to hear the ordering and delivery process went smoothly, and that your furniture arrived securely packaged within 10 days. We appreciate your recognition of the premium wood quality and solid craftsmanship. We have also noted your feedback regarding assembly duration and drawer closing performance for future improvements. Hope your stunning dresser brings warmth to your home for years to come. Sincerely, The Customer Service Team at Hulala Home

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customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-06 ·

高品质产品

高品质产品,重型且制造精良。易于安装。

Hulala Home 回复2026-07-27

Dear customer, We really appreciate your kind feedback. It brings us joy knowing you love the durable, well-made design and find assembly hassle-free. Thank you for choosing Hulala Home! Sincerely, The Customer Service Team at Hulala Home