Hulala Home

Dear customer, We appreciate you sharing your experience with the black desk. It’s great to hear you love its appearance. We understand you needed to drill holes in the legs to route cables neatly, as the desk does not have dedicated cable routing features. Your valuable input will be passed along to our product team for further optimization. Sincerely, The Customer Service Team at Hulala Home

Hi Andrea, We truly appreciate your kind compliment on our products and customer service! It means a great deal that you’d choose to shop with us again. Looking forward to serving you soon. Sincerely, The Customer Service Team at Hulala Home

Hi Kimberly, Wonderful to hear you love this beautiful buffet and found assembly manageable. We’re happy the order reached you promptly! Sincerely, The Customer Service Team at Hulala Home

Hi Melanie, We’re so glad to hear you enjoy the product and appreciate our prompt delivery. Thank you for your support! Sincerely, The Customer Service Team at Hulala Home

Hi Cindy, We really appreciate your amazing feedback! It makes us thrilled to hear your bedside table was delivered promptly, well-protected during transit and simple to put together. So glad you adore this gorgeous table and are satisfied with your order! Sincerely, The Customer Service Team at Hulala Home

Hi Suzie, We are truly sorry for this unpleasant waiting experience. We completely understand your frustration seeing your order marked as shipped two weeks ago, while the carrier hasn’t collected the package yet. We have been urging the carrier actively to provide the latest update on your package. A dedicated agent is monitoring your order closely and will reach out to you promptly as soon as we get new information. Sincerely, The Customer Service Team at Hulala Home

Dear customer, Thank you for this amazing feedback! We are absolutely overjoyed to hear our bedroom set and support exceeded all your expectations. It makes us so happy that you love the well-crafted, stylish furniture at a great value, and we truly appreciate your kind compliment on our customer service. We can’t wait to welcome you back again soon! Sincerely, The Customer Service Team at Hulala Home

Hi Dana, We sincerely apologize for the long wait on your white glove order, we totally understand your frustration. Based on the latest logistics update, your two packages are estimated to arrive on July 27. Please note this date is not final and could adjust during transit. Once the shipments reach the Final Mile Facility, the white glove team will contact you directly to book your delivery and installation slot. Our team is actively following up with them to get frequent tracking updates, and we will notify you immediately once we have new information. For your reference on shipping timelines: standard doorway drop-off delivery takes 5–7 business days as shown on our site. White glove service requires extra transit to their local hub plus scheduling time, which adds 2–4 weeks in total, and this timeline is clearly stated on our product pages. We truly appreciate your patience while we monitor your order closely. Sincerely, The Customer Service Team at Hulala Home

Dear customer, Thank you for being a returning customer and sharing your honest feedback. We’re thrilled you are satisfied with your height-adjustable desk and loved it enough to order the Haidee Mid Century 3 Drawer Dresser. We are truly disappointed to hear your dresser arrived with ink stains and wood damage on the top drawer. A dedicated agent is now following up on your case. Please rest assured we will work out a suitable solution for you immediatly. Sincerely, The Customer Service Team at Hulala Home

Hi Regan, Thank you so much for sharing your experience! We understand how frustrating it was when your product locked up and resetting the child lock turned out to be far trickier than expected. We’re glad our customer service team responded quickly and guided you through the reset within minutes. We truly appreciate your recognition and thank you for your trust. Sincerely, The Customer Service Team at Hulala Home

Hi Lakia, We’re truly sorry for all the confusion and delays you’ve been facing with your shipments and payment emails. We’ve been pushing our carrier hard to prioritize your packages and assigned a dedicated agent to closely track both shipments. One tracking number now has updates, and we’re actively chasing progress on the second one with no movement yet. Regarding the repeated payment failure emails: our records show failed payment attempts on the 15th, 18th, and twice on the 19th, which automatically triggered these alert messages. Could you let us know if you ran into any trouble while completing checkout? Our specialist is also handling this payment notification issue for you right away. We will also circle back to you promptly with new updates once we hear from the carrier. Sincerely, The Customer Service Team at Hulala Home

Dear customer, We’re overjoyed to read your lovely review! It’s amazing to know the table looks stunning and fits your room flawlessly, especially with such an unbeatable value despite simple assembly. We’re also pleased our support team assisted you promptly to adjust your incorrect shipping address. It warms our hearts that you found our staff polite and accommodating, and we can’t wait to welcome you back for your next purchase. Sincerely, The Customer Service Team at Hulala Home

Hi Sarah, Thank you for sharing your detailed feedback. We’re glad to know the chair is comfortable and the extra lumbar pillow offers great support. We have noted all the issues you mentioned, including the tricky adjustable armrest operation and compressed foam insert for the left arm caused by shipping. We also appreciate your suggestions about rocking function and independent back adjustment with the footrest extended. A dedicated agent is following up on your concerns, and we will forward all your comments to our design and quality teams for continuous product improvements. Sincerely, The Customer Service Team at Hulala Home

Hi Mary, Thank you for your lovely feedback! We’re delighted the loveseat arrived quickly, was simple to put together and fits perfectly within your compact space. It makes us happy to know you love how it looks. We really appreciate your support! Sincerely, The Customer Service Team at Hulala Home

Hi Robert, We are truly sorry to hear you’ve had such a frustrating experience. We regret that your standing desk cannot adjust height normally and bookcase arrived damaged, and that you have not yet received a resolution after a week of communication. We fully understand your disappointment. Our specialist is continuously following up on your case. We are carrying out troubleshooting to identify the root cause of the issues and are committed to finding a proper solution for you as quickly as we can. Sincerely, The Customer Service Team at Hulala Home

Hi Natalie, We’re really sorry to hear the two items you received have quality defects. A dedicated agent has been assigned to your case. Please rest assured, once we confirm these issues, we will offer you the most appropriate solution right away. Sincerely, The Customer Service Team at Hulala Home

Hi Shawna, We’re thrilled you’re satisfied with this stylish modern desk and think it’s well worth the cost! It’s wonderful that you found a piece matching your lifestyle and room aesthetic, plus it arrived within 10 days and exceeded your expectations in appearance and quality. We’re truly sorry to see the delivery driver handled the package roughly on your porch, and we’ve passed this feedback to our logistics team to improve delivery standards. Regarding the blemish on your desk front, a dedicated agent will assist you shortly. We will settle this issue immediately once we confirm the damage. Sincerely, The Customer Service Team at Hulala Home

Hi Allison, We’re glad your desk arrived on schedule and you love its appearance, but we’re truly sorry the left and middle drawers malfunction and that you’ve gone through tedious back-and-forth communications without a final resolution. It’s totally reasonable to feel frustrated after spending so much on this desk. Our specialist is following up on your case continuously. Once we fully confirm the drawer issues, we will provide you with the most suitable solution immediately. Sincerely, The Customer Service Team at Hulala Home

Hi Frank, Thank you so much for your fantastic review! We’re thrilled to hear you’re satisfied with the solid, sturdy desk and think it offers great quality at a fair price. It means a lot to our team that you love your purchase. Sincerely, The Customer Service Team at Hulala Home

Hi Lori, We’re truly sorry the nightstands arrived in a color that looks nothing like the listing photos, and we deeply regret that you’ve received confusing information regarding your return request. We take full responsibility for this disappointing experience. We do not intend to put off your return at all. We only ask that you share photos of the color difference so we can confirm the issue thoroughly and prepare a fitting solution without delay. All of our inventory ships from US warehouses. If the wrong color was sent due to our error, we will cover every single return shipping cost, and you won’t be charged anything. Our team is actively monitoring your case and will resolve this for you at the earliest opportunity. Sincerely, The Customer Service Team at Hulala Home