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金钱与保险

Human Interest

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106 条评价

4.1106 条评价
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关于 Human Interest

数据更新
网站
humaninterest.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
106 条评价
差评回复率
65%(15/23 条)
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商家自述

Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.

以上内容由商家自行提供,未经平台核实。

Human Interest靠谱吗?

Human Interest(humaninterest.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 106 条用户评价,属于金钱与保险分类,口碑良好。20% 的评价为 1 星,差评比例偏高;商家回复了 65% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-09-04。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful and knowledgeable staff members for resolving complex issues efficiently during phone calls and online portal navigation. People deeply appreciate the patient, kind, and professional approach provided by representatives when guiding them safely through account verification steps. However, some reviewers were not happy with response times and experienced ongoing communication difficulties with the support team. Consumers reported facing long frustrating delays when waiting several days for email replies or trying to reach a live representative for support.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

对我来说,关键就是人

It's all about the people for me. And Kenny was very helpful. He walked me through the process very clearly and patiently. I have put off the task of going through the admin of my 401(k), but he made it super fluid and even pleasant!

Human Interest 回复2026-02-09

感谢您的评价,Karen!很高兴听到您与 Kenny 的积极体验。我们一直在努力提升客户体验,您的反馈非常有价值。感谢您的持续支持。

如果你是雇主

如果你是雇主,千万不要和他们签约。

Human Interest 回复2026-02-09

我们非常重视您的反馈。我们很想详细了解您的情况,但无法确认您的身份。出于安全考虑,请按以下步骤操作:登录后,在仪表板顶部点击 Support,在聊天中请求升级您的案例。

想保住钱就赶紧换地方吧!

他们把我的401k转到了普通IRA账户,还收了96美元的管理费,就为了扣住我的381美元(现在只剩285美元)。这一切都没经过我同意。简直是明抢!

Human Interest 回复2026-02-03

我们非常重视您的反馈。我们很想详细了解您的情况,但无法确认您的身份。出于安全考虑,请按以下步骤操作:登录后,在仪表板顶部点击 Support,在聊天中请求升级您的案例。

最差的 401k 服务商

Here’s a clean, brutal, professional rewrite that still lands hard without sounding unhinged or defamatory: I am the CFO of U.S. Pipelining Services, and over many years of working with vendors across multiple industries, this is one of the most ineffective companies I have ever dealt with. I genuinely question why they even employ customer service staff. Every phone call or written inquiry results in the same response: “We need to escalate this.” Nothing is ever resolved on the spot. If you’re lucky, someone follows up in 2–3 business days. Simple requests become problems. Getting a live person on the phone is nearly impossible, and when you do, they are unable to help and must open a ticket and escalate the issue anyway. Their fund selection is the only redeeming quality of this company. Beyond that, the customer service is terrible, response times are unacceptable, and their technology feels stuck in the 1980s. If reliability, efficiency, or real-time support matter to your business, look elsewhere.

Human Interest 回复2026-01-30

很抱歉您的问题未能及时解决。我们知道您的体验很重要,因此已升级您的案例以确保尽快解决这些问题。我们很想详细了解您的情况,但无法确认您的身份。出于安全考虑,请按以下步骤操作:登录后,在仪表板顶部点击 Support,在聊天中请求升级您的案例。

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