Eliza
Thanks for Eliza's help, she's so patient and nice.
关于 Human Interest
数据更新- 网站
- humaninterest.com
- 分类
- 金钱与保险
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 106 条评价
- 差评回复率
- 65%（15/23 条）
是 Human Interest 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.
以上内容由商家自行提供，未经平台核实。Human Interest靠谱吗？
Human Interest（humaninterest.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 106 条用户评价，属于金钱与保险分类，口碑良好。20% 的评价为 1 星，差评比例偏高；商家回复了 65% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-09-04。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful and knowledgeable staff members for resolving complex issues efficiently during phone calls and online portal navigation. People deeply appreciate the patient, kind, and professional approach provided by representatives when guiding them safely through account verification steps. However, some reviewers were not happy with response times and experienced ongoing communication difficulties with the support team. Consumers reported facing long frustrating delays when waiting several days for email replies or trying to reach a live representative for support.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
真心感谢 Katia！
帮我的是Katia。我十二月退休了，需要把邮箱从公司邮箱改成个人邮箱。我不太擅长在手机和电脑之间切换处理这类问题，但她很友善、高效，而且超级有耐心，整个过程很顺利。
我很荣幸和 Nathan 聊过，他非常有礼貌、专业、乐于助人，光是通过电话耐心指导我了解我的 401(k) 计划就帮了大忙，而这次我真的需要（帮助）
I had the pleasure of speaking to Nathan today, he was so knowledgeable so courteous, so helpful, just by him being on the phone and navigating me through the app was such a help… I wished every time I would call in he would be the person I speak to five stars is not enough. Great great job Nathan.
Nathan 非常友好且乐于助人
Nathan was very friendly and helpful. He was able to answer my questions and assist me in navigating the website. Many thanks.
Nathan非常热心帮忙且很有耐心…
Nathan 非常热心又有耐心，尽管我在身份验证部分遇到了技术问题。他帮我更新访问权限帮了大忙。他确实是你们团队的一员宝贵人才！
响应迅速且态度友善
我从 Maria 那里得到的支持很及时且贴心。没有等待时间，也没有被转来转去交给好几个人。我的问题很快得到了解决，还回答了我好几个问题。
Nathan非常热心帮忙
Nathan was very helpful, resolved my issue quickly.
Maria太棒了！
Maria was very helpful and resourceful. She was nice and answered my questions effectively. All in all she solved all my problems.
Eliza的客服让我印象深刻…
Im impressed with Elizas customer service! Warm and Grateful: Eliza was amazing! She was so nice, very knowledgeable, and incredibly patient with me. She explained everything clearly and never made me feel rushed. You can tell she truly cares about helping customers. Thank you, Eliza!
nathan超级热心帮忙，而且…
nathan was super helpful and also sounded sexy af
在帮我办理401(k)转存时非常热心帮忙…
在帮我办理401(k)转账方面非常专业，10/10的体验。
"Human的Nathan服务太棒了…
"Excellent service from Nathan at Human Interest! 📞 He was super helpful and knowledgeable, making managing my 401(k) a breeze. Highly recommend reaching out to them for expert guidance!”
Nathan是年度最佳！！
Nathan 是年度最佳人物！！！我以为工作邮箱被停用后会是个大麻烦，但我在不到15分钟内就成功登录了账户。他处理得完美无缺，人也非常好，再次感谢 Nathan！！服务无可挑剔 👍🏽👍🏽
多么糟糕的体验
太糟糕的体验了。我后悔离开了 Accrue，因为 Rippling 告诉我他们不再支持 Accrue 了。他们把我的公司迁移搞得一团糟，而且根本打不通电话找到任何人。
Human Interest 回复2026-02-25
非常抱歉您没有收到关于您咨询的回复，Andrew。这不是我们要提供的服务水平。我们的客户倡导团队将直接联系您讨论您的经历，因为我们一直在努力改善客户体验。感谢您的耐心，我们致力于改进我们的沟通。
我有幸和nathan沟通过…
我很高兴能和 nathan c 交谈，我在 401k 流程方面需要帮助，他非常耐心，对我帮助很大！我真的很感激他的时间和帮助。再次感谢 nathan！
干得好
我和Nathan的购物体验太棒了——我有好几个问题需要帮助，Nathan都愉快地、耐心地一一解答——感谢你们团队里有Nathan这样的人——干得漂亮！
Nathan 在帮我……方面太给力了
Nathan 今天帮我登录时太棒了。他快速高效地指导我完成了整个过程，展现了出色的客户服务技巧。我真的很感激他全程的耐心和支持。
Marie 提供了很棒的支持！
Maria提供了很好的支持！
救命！我的 401(k) 正在从 Human Interest 转出！
我打电话给 Human Interest，想了解我的退休账户的更多信息，这个账户是跟公司赞助的 401(k) 计划关联的。我一年前离开了那家公司，但没有要求 HI 把我的账户转到个人账户（不与前公司关联的账户）。后来我得知，我前公司正在把 401(k) 管理从 Human Interest 转出——其中包括我的账户。所以我打电话给 HI，和 Eliza 聊了聊，她很快了解了情况，并清楚地告诉了我下一步该怎么做来获取信息。非常专业。
贷款发放
Kenny L. was great to work with in re-issuing an ACH deposit after I missed my certified mail check delivery. I'm writing this in good faith that in the next 13 days I receive my funds directly to my account. Overall, requesting a loan was simple, Kenny was patient and able to go one step above my expectations with an ACH deposit instead of snail mail.
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