Nathan C
Nathan C. was very patient, instructive, and pleasant and we were able for me to get setup on the website.
关于 Human Interest
数据更新- 网站
- humaninterest.com
- 分类
- 金钱与保险
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 106 条评价
- 差评回复率
- 65%（15/23 条）
是 Human Interest 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.
以上内容由商家自行提供，未经平台核实。Human Interest靠谱吗？
Human Interest（humaninterest.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 106 条用户评价，属于金钱与保险分类，口碑良好。20% 的评价为 1 星，差评比例偏高；商家回复了 65% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-09-04。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful and knowledgeable staff members for resolving complex issues efficiently during phone calls and online portal navigation. People deeply appreciate the patient, kind, and professional approach provided by representatives when guiding them safely through account verification steps. However, some reviewers were not happy with response times and experienced ongoing communication difficulties with the support team. Consumers reported facing long frustrating delays when waiting several days for email replies or trying to reach a live representative for support.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
客户服务不错！
Nathan was extremely helpful, professional, and answered all my questions! I called about a rollover.
我是一名老师
我是老师。他们拒绝放款还把我的账户关了——尽管我根本不用再交PERA的钱！我公司也不交了，但他们就是扣着我的钱，无缘无故地刁难，死活不肯帮忙——请求被拒了10多次！！这事情6个月前就该处理完了。他们凭什么还能做生意？！
Human Interest 回复2026-03-17
我们非常重视您的反馈。我们很想详细了解您的情况，但无法确认您的身份。出于安全考虑，请按以下步骤操作：登录后，在仪表板顶部点击 Support，在聊天中请求升级您的案例。
Ericka一步步帮我…
Ericka helped me step by step over the phone and made the process quick and easy. Thanks!!
我打电话来反映一个问题
I called in with an issue. I spoke with Mike E. He was very friendly and professional. He helped me resolve my issue and had an answer to each of my questions. Thanks Mike E, you’re the best!!
时效性账户验证
I inadvertently blocked myself from my account when I lost access to my 2FA number. I'm currently abroad and the international account verification process is more complex than domestic. Ericka M. and others at Human Interest were incredibly helpful throughout the process. Regaining access was a time-sensitive issue and Ericka fielded /a lot/ of calls and emails from me as I stressed about it. Ericka was endlessly understanding and diligently followed up internally on my behalf. Truly appreciate all of the patience from the team and Ericka's help getting my account sorted.
我只是想抽出时间来
I just want to take the time out to thank Colbey he was very professional and very helpful he walked me through the process patiently and made sure everything was complete
Colbey 人很好，帮了我……
Colbey is so nice and helped me and answered all my questions! If I ever have any issues again I hope to get Colbey on the phone!
Juan 太棒了！！
Juan was fantastic!!! He figured out my problem, resolved it and made me one very happy customer! I would give 10 stars if I could.
Colbert 太棒了，非常耐心……
Colbert was fantastic and very patient as well as helpful great job and Thank you!
需要核实账户信息
Had to check information on an account. Talked to Nathan, who was very helpful, professional and polite. I'm not much of a computer person, but Nathan walked me through the steps while I was on my computer, and I was able to complete the steps. Thank you for the help!
Colby 非常有帮助。
Nathan 客服非常好，花时间帮我解决了账户问题……再次感谢
My experience was great , I had Nathan for customer service and he took the time to help you with your account, make sure it was right.....Thanks again Cindy
Juan 特别热心，还一步步指导我…
Juan was extremely helpful and walked me through my whole experience.
Juan 干得好，谢谢。
Juan was very helpful in getting my account setup figured out. Great customer service.
Amelia 很友善，帮助我完成了……
Amelia is kind and help me through the whole process
Eliza 非常热心，能够……
Eliza was so helpful and was able to get my account set up right away and answer all of my questions!
Eliza 特别热心，帮忙…
Eliza was extremely helpful ,assisting me with the issues I was having with my forms. She is very nice & pleasant. She went over my forms with me
帮大忙了，感谢解决方案…
帮助很大，谢谢解决方案，Eliza G.
Nathan 非常专业，还一步步带我…
Nathan is very professional and walk me through the process using the required forms.
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