Founded in 2018, HXDOLL is a leading sex doll brand that defines "realistic sex dolls in the future". We are committed to quality products and the best customer experience.
以上内容由商家自行提供，未经平台核实。HXDOLL（hxdoll.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 6 条用户评价，属于活动与娱乐分类，口碑良好。67% 的评价为 4 星及以上，17% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-10-25。
Brought my first doll from HXDOLL, and it was exactly as the photo showed. Quality was amazing as is the customer service. I had a issue with the order where they sent a different varient of the head for the doll. After informing the customer support team, they sent the correct head straight away. I will be buying more dolls from them in them future!
I Ordered a doll on sale I believe in the beginning of April. I have never ordered one of these dolls so I could understand how I could of made some mistakes. Now knowing what I know now. I can see how the Hxdoll website does not provide informed and complete information. For example. When I order the Tifa Doll, I wanted it "same as picture". I was using my phone so it's possible I was not seeing everything that the website offers. It took me to customize. I "thought" I added nothing. I did not want to add nothing because that would have made the price higher. I did not know about the materials for the head and body. So apparently maybe by accident I choose a TPE head. I would have liked a TPE body but don't know if that was an option. So I ordered it. Here is what upset me and caused much distress and pain. This thing took forever to deliever. I got the email where it said "thank you for your purchase! Now I need this thing within 15 days for a special event. The email said "if it's ready to ship in stock doll, it will be shipped out soon" That is what I thought I had. The email goes on to say "if you choose a custom doll, it will be finished in 2-7 days and you will be updated with a factory photo (on the website it says they will send you photo(s) with an s suggesting they will show you multiple angle of the finished product). I thought they had a factory here in the states. Had I known it was gonna take close to 2 months! I would have never ordered it! I don't check my emails often and I get a bunch of mail but I check and I got nothing for the Hxdoll company. On April 18, 2024, I emailed them and told them I have not got nothing. Very suspeciously I got a message back from them saying, oh we have "real shot photos" which just turn out to be one. It's strange to me how I hear nothing and then when I contact them weeks later, oh it's ready to be shipped. I did not see this email until days later. From the photo, it was a close up from the waist up. the doll was naked and you couldn't see how long the hair was from the back. But I had trust right cause I order just like I saw in the picture. So I saw other dolls that were naked. So I told myself, they want to show off the body. They are gonna put the clothes on it or in the box. I wanted the outfit The next day they sent me an email to say "it's on the way". Now remind you, I am not checking my email. This dolls was as I compare to other website should not have taken any longer than 3 weeks at most. So I see you could track it so I was like this this is coming all the way from China. They did not say that anywhere when it was being ordered. So yesterday the box finally shows up to my home. I am upset it took this long. That is unacceptable. I could not use it for what it was originally intended for. I thought. Well I'll check it out. Maybe it will be cool looking. I opened the box and I ended up hurting my back and one of my arms just getting it out of the box and moving it around. It was way more smaller than I thought. The outfit was not on the doll or in the box. I was like this sucks. They took off the ad for this doll so I can't go back and see if I missed something. Like if the clothes were separate. Also the wig is not the wig in both photos. Not the one advertised on the website and not the one in the photo that they shot. Tifa has very long hair and this wig is cheap, hair is falling out. it's designed differently and it not the length or style of Tifa. So now I have a naked unimpressed doll. "It's not Tifa! I get how since I am a beginner how I might not get how these things weight a lot or what dolls and types are best for this or that. I get how if you pay more you will get more perks and details. But after researching. I have come to find out about shady stuff china doll factories do. Like put a much lower weight on their dolls then what they actually are for example. It was so humiliating. I went back and forth with Hxdoll, not really knowing who I am talking to. They would say things like "you will like it when you see it". How invalidating is that? I will decide that. I know the Hxdoll company are gonna pretend like they are completely innocent. I am not happy with the doll. Especially since it took this long to get it. Without the right wig and clothes. If I ran this company, I would issue refunds to anyone who is unhappy. I would try to fix every problem. Like my doll had a piece under it's foot like taken out. Like someone poked it with a knife. You can tell this was all cheap. Maybe with the full clothes and right hair I would have been a little happy about that. But the damn wait time. You have no idea. I don't know how any of this can be fixed. I doubt they would give me the full attire. I can't return it. I don't even want my money back. I think it's messed up that you can't see this dolls in person to feel them and learn about them in person. I am depressed and will never come back to Hxdolls. I have no trust in them. Go elsewhere for better service.
Hi, could you please offer your order ID and your order date, order amount? We also cannot find any Tifa order in the beginning of April. This review is unverified, this customer does not have any actual orders with us. By the way, customer cannot select "TPE head" or "TPE body" when place order, because we don't sell any TPE Tifa doll so far, all Tifa dolls are made of silicone. So we don't have any option for choosing material for your order.
My experience with hxdoll.com was mixed. I ordered a custom silicone doll head with movable jaw function for nearly the price of a new doll. I provided detailed pictures and a 3D model for them to create the head. Unfortunately they completely messed it up. They didn't provide any preview pictures and started production without waiting for my approval or confirmation. The result was not even close to what I was expecting, the face didn't match the pictures in the slightest. They offered me a cheap refund of $800 and had to dispose of the head. Customer service was always quick and helpful but that was it. I don't recommend this company for this type of product.
Sorry for the trouble. We thought the 3D file you offered is the final version that doesn't need changes, so we didn't change it, we start the production directly. We'll ask customers if their 3D file is the final version next time to ensure the 3D file is right. Otherwise, we can also create the 3D file for free and make the production before you approve it. Thanks for your feedback, we'll do better in the future.
Unique design and very light materials. I ordered the body of a famous character from the Blade&Soul franchise. The final height of the doll is 195 cm thanks to the realistic 1:1 creation using 3D printing technology. I am pleased with their service and would like to purchase more products from them. I recommend it for those who want to recreate their favorite fictional characters from films, games and books.
I got connected with HXDOLL team 2 months ago, they respond quickly, after my 3D files were reviewed and details were confirmed, I finally placed my order of a custom Asian female model doll from HXDOLL, it's a bit expensive, but the doll I received is perfect. They have the best silicone material, and they even made the seamless neck for my doll!
Thanks, it's really a long project, good to know you like it!
Great experience with HXDOLL team, the sex doll I got is realistic and exactly what I've been looking for, would order another one in the future!
thank you!
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