i10X.ai combines the power of multiple premium AI models into one affordable platform. ChatGPT, Claude, Gemini, Perplexity, and more are all included - no limits, no extra fees. You’d normally spend over $100 for all these tools, but with i10X, it’s just $10.Whether you’re a student, freelancer, business owner, or content creator, i10X has tools for every use case - over 500 of them. Explore categories like productivity, SEO, design, and legal writing. Everything is accessible through a clean, user-friendly dashboard that saves time and keeps your projects moving.
This gets worse and worse, here's an updated review again; I've just renewed and have started using 4.8 Opus agent, which burns through credits as expected: Issue is the fact I can't change back to other agents unless I make a WHOLE NEW CHAT, meaning I lose all the memory I had for my tasks, shouldn't be forced this is a terrible setup.
So in saying all this I went to look at the Plus version, I clicked on the payment icon to take me to payment method to take either confirm the plan or just have another look; However I didn't get there instead I've been met with an endless loading wheel on the Plus version Tab (Pending Payment) meaning I cannot cancel my current plan like I want to, nor can I adjust my card information if I wanted to.
So their CANCEL anytime is whilst true; not in this case when there is a glitch
i10X 回复2026-07-03
Hi Hunter,
We're sorry to hear about the experience and we completely understand the frustration.
Both of the issues you've described are not the experience we want for our users, and we take this seriously.
We'd love to look into both of these in detail and make sure everything is sorted out, including your billing situation. Please reach out to us directly at [email protected] and our team will be more than happy to take a look and assist you right away.
- The i10X Team
The google sign in does not even work… did not honor their Risk-Free: 7-Day Money-Back Guarantee
The google sign in does not even work on android making phone app useless to me, their customer service does not respond, and there are issues using the mic on the web, just returns network error the mic works fine
UPDATE:
Support never got back to me ignoring me to honor their 7 day guarantee, as i asked to issue refund, but thanks for offering me help on problems i had to figure out myself to circumvent.
Update 2:
Still ignoring requests for refund be aware of these crooks charging you a premium for literally jack sh^t
i10X 回复2026-06-16
Hi Michael,
Sandra from i10X here.
Thank you for flagging these issues, I can understand how genuinely frustrating it can be, but we're always here and happy to help.
For the Google Sign-In on Android, could you try clearing the app's cache and data fully, then deleting and reinstalling it? Also make sure your Google Play Services are up to date, as this can affect sign-in flows.
For the mic issue on web, please try clearing your browser cache and cookies, and check that microphone permissions are enabled for our site in your browser settings. If the issue persists, trying a different browser or disabling extensions can help isolate the cause.
I want to make sure these are properly resolved for you. In case the solutions I offered don't solve the problem, please reach out to our support team at [email protected] referencing this review and we will be more than happy to take a deeper look into your case.
Have a nice day,
i10X Team
They advertise that this will replace other subscriptions but they don't tell you the models they use are limited such as not being able to produce PDF like ChatGPT does. I am also trying to make simple line drawings for a clinical anatomy app and it is failing saying the content is sensitive. I have already paid for the tool but I find it wastes my time quite often. Quite the opposite of a productivity tool. Customer support use to respond quickly but the last two attempts have had no response.
i10X 回复2026-05-26
Hi Dan, thanks for sharing your experience. We understand that different use cases can require different model capabilities, especially for more specific tasks. We display the usage details, included models, and advanced model access directly on our pricing page. By hovering over the “i” icon, users can review what’s included in each plan before subscribing.
For the support issue, please contact us at [email protected] so our team can check your case and help resolve it.
Did a trial subscription for 1 month for the pro account to test drive. I thought access to the advanced model is unlimited but just 5 days before the end of my 1 month subscription access to advanced model stopped there seems to be a cap so I was unable to access latest chatgpt model or claude which impacted my productivity. Contacted customer service answered initially by AI the when a real person answered it wasnt much helpful either. Didnt understand the real issue and concern that was raised and also asked to resubscribe to restore access. Will not be proceeding with further subscription for now.
i10X 回复2026-04-27
Hi Yahya, I understand how frustrating it is and I would like to provide some context on the access limits. Our plan operates under a Fair Use policy: you can make up to 1,600 queries in advanced models each month. After that, we may slow requests to prevent abuse. You can take a look at our pricing page for more info on how these limits work. In case you have any other questions, you are more than welcome to reach out to our support via [email protected] and our team will be more than happy to help you.
I appreciate you taking the time and sharing your honest feedback!
"We'll get back to you within 24 hours" is more like 48 to 96 hours.
I asked for a refund in the time frame of a week, they got back to me way later. Refunded me almost the full amount. I am not gonna argue over $12 but a promise of a full refund should be apromise of a full refund. Are $12 worth the bad taste in your ex-customer's mouth ? You decide
i10X 回复2026-04-20
Hi there. Thank you for your feedback, we can definitely understand how frustrating it can be and we'd like to fix it. Please reach out to us at [email protected] so we can help you further.
Signed up to the 10 USD per month, not possible to cancle
Signed up to the 10 USD per month, once the free month is over... no possibility to cancle it.... also no way to ask for refund ... they have billed me now for several months. No customer supprt at all, contacted them already 3 times.... going to reach out to the CEO now via Linkedin, pending connect request.... Update, the CEO has connected me to the support team, they have been helpful and supportive, fixed all issues and offered refund, the platform is good and i want to continue.
i10X 回复2026-04-20
Hi there. Thank you for your feedback and your patience! We are really glad our team was able to get this sorted out and that you are enjoying the platform. We are doing everything possible to improve our response times. For any future questions or requests, please feel free to reach out to us at [email protected].
A few weeks ago I paid for their unlimited plan. Unfortunately they still have me on the free basic plain, which is very limited. I have written six emails, including a copy of my receipt and still get no reply. Their canned reply is "We'll get back to you within 24 hours" and no one does. They don't have a phone number to call. I want a refund, this is a scam.
i10X 回复2026-04-20
Hi there. We can definitely understand how frustrating this is and we absolutely want to fix this for you. Please reach out to [email protected] and mention this review so our team can help you get this sorted out immediately.
Prohibit misleading, deceptive, or unsubstantiated claims in commerce.
I was using one month unlimited option.
At the end of my subcription I went to cancel it.
When I selected cancel my membership. A window opened and asked why. I selected the option that I thought it was too expensive. Then a new window opened and offered 3 months with 50% discount. I selected this and then hours later I was charged 25 dollars for the monthly subscription. In other words fake advertisement. The help center says that they only have discount for 12 months but the window offer certainlly showed up. If someone else is experiencing this please contact me. I plan to file a complaint with the FTC.
i10X 回复2026-04-20
Hi there. Thank you for your feedback, and we can definitely understand how frustrating this is. It sounds like there may have been an error with how our billing system processed that offer, and we want to look into this to get it fixed. Please reach out to us at [email protected] so our team can review your account and help resolve this for you.
Horrible customer service. I signed up for a year and quickly realized it was not as advertised. You can't upload any documents like PDF, docs, markdown. They only accept txt which is useless. I immediately contacted them for a full refund multiple times now. It's been five days and they have yet to respond to my multiple requests. They offer a 7 day money back guarantee which is a big fat lie. They said they would respond within 24 hrs and it has been much longer than that. Don't trust this company. Look elsewhere.
Update: On day 7 after multiple requests for cancellation put in, I finally got a reply on the 7th day. I recieved an immediate refund and was told they were supporting more file types in the future.
i10X 回复2026-04-20
Hi there. Thank you for the update. We are glad your refund was processed and are actively working on improving our response times. Thank you for your patience!
AI Models Not as Advertised! No Refunds as Claimed!
AI Models Not as Advertised!
I am a top-rated writer with over 5 years of experience, and this is my honest review.
Frankly, I was excited to get i10x AI and try it with all AI models under one roof. I specifically wanted to use ChatGPT 5, Grok 4, Claude 4, and Gemini 2.4 Pro.
To my disappointment, Gemini 2.5 Pro and Grok never supported file attachments in any format (PDF, Word documents, or text), so I never tried them, which really limited my abilities.
For ChatGPT 5 and Claude 4, I firmly believe they are not the exact models. They resemble older models in terms of the qualities they produce. As I mentioned, I have used these models from their launch to the latest versions available now. What I got from i10x AI is not ChatGPT 5 or Claude 4.
I have requested a full refund immediately, and I am still waiting for their response. I just used the platform for 20-30 minutes and had my conclusion. I will come back when they respond/refund, as their website says "Money back guarantee". We wait, and I will give an update.
UPDATE - Sept 30th: One of their support team members contacted me after seeing the review and asked if I needed a refund. I said yes and asked them to refund to my original payment method. It has been 10 days, and I have never heard from them again!
Dropping this from 3-star to 1-star now.
i10X 回复2026-04-20
Hi there. Thank you for your feedback. Did that refund ever end up coming through for you? If you are still waiting, please email us at [email protected] so we can take a look and get that sorted out.
We also wanted to quickly clarify that these models do support file attachments. We offer a Knowledge Base feature where you can upload documents once and use them across i10X. This grounds the AI responses in your actual files, which improves accuracy and saves time. Regardless, our main priority is making sure your refund is resolved, so please reach out if you still need help with that!
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