warranty help
helping with warranty for parts when juicer broke.
关于 iamzchef.com
数据更新- 网站
- iamzchef.com
- 分类
- 家居与园艺
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 6 条评价
- 差评回复率
- 0%（0/8 条）
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商家自述
Amzchef has been studied appliance for decades and is ready to be a new leader in the appliance field. We sell household appliance and kitchen devices. Quality control is the only thing we put in the first place during producing processes because we always want to be trusted by our customers. Based on our understandings, the kitchen is one of the most important parts of human life, and that’s why we want to put customers’ needs as the main concern when designing products.
以上内容由商家自行提供，未经平台核实。iamzchef.com靠谱吗？
iamzchef.com（iamzchef.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 17 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：47% 给出 4 星及以上，同时 47% 打了 1 星；商家尚未回复差评；近 12 个月新增 6 条。数据最后更新于 2026-10-24。
用户怎么说
Great customer service!!!
I purchased an amzchef electric juicer over 3 years ago and have used it consistently. Its a great, well buit product. Recently a component was damaged due to a user error. When I reached out Amazchef's customer service were ready and willing to help me with a replacement part, something they didn't need to do. I will continue to be a loyal customer. Thank you Amzchef!
AMZChef Customer Service
Purchased an AMZChef wall oven from Lowes. We used it 5 days and the oven stopped working. It wont turn on at all and completely un-usable. We have contacted the manufacturer 4 times and have been unable to get any resolution thus far. We continually get a promise of a 24 hour response but have yet to get a response in a week of attempts. Terrible product and terrible customer service.
Disgusted!
Bought the AMZCHEF Slow Juicer from Amazon. Arrived today and massively disappointed! Looked like it was packaged by a child and the housing had several feet missing. I feel insulted!
An Electric top stove from AMZCHEF…
An Electric top stove from AMZCHEF malfunction, I had to purchase a new one from a local store. Contacted the website and received a discount on parts from them. Contact them by email to purchase the control module, they request more info like serial number etc, submitted the info the same day (That was Dec 2025), no one ever answer after that email. Call few times and at the last call the receptionist created a case number to be answer in 23 hrs and today end of January 2026 nothing. I continue calling dayl and now the phone cannot be completed as dial. So assume BANKRUPT, GOOD BYE.
Cooktop Very Happy with Unit. Easy Install.
Cooktop is a Easy Install, Just Wired 220 Unit and Placed in Old Unit Place, Fit Perfect. Replacing Unit that had quit working. 15 Minute Install. Install Unit on November 18, 2025, Have Used for 10 Days Now and Everything Works Great. Cooks Perfect. I Have Not Seen the Problems From the Other Reviews Complaints. I Like the Five Burners, Large Burner in Center, Two Small Burners on Front and Small Burners on Back. Perfect. The One Thing I Would Like Changed is The Writing of the Burner Wattage on Each Unit, Very Bright Letters. I Just Match Pot or Skillet Size To The Burner Size. Would Like The Extra Print Eliminated, Or Lighter or Not At All. Very Happy With Cooktop Spencer Sevier, Tallulah, Louisiana 1/28/2025
Customer Service here can’t be beaten! Wow!
I’ve had the Amzchef juicer for quite a while now and I use it a lot! It does a great job and never fails! I accidentally dropped the brush into the machine which did its best to chew. As you can imagine, the brush and the filter too was so badly damaged, the machine was unusable. Customer Service at Amzchef is truly second to none! I owned up to being a clumsy oaf, yet they sent replacement parts without accepting a penny of payment! I have my juicer ready for service again! I am so pleased. Thank you for your kindness staff at Amzchef!
Reliable and Durable Induction Cooktop
Reliable and Durable Induction Cooktop After three years of daily use, this cooktop still works like new. It heats up quickly, is energy-efficient, and easy to clean. The touch controls are responsive, and temperature adjustment is precise. I also appreciate its safety features, like automatic shut-off when no cookware is detected. Overall, a great long-lasting choice!
Purchased the AMZCHEF 4 in 1 Electric…
Purchased the AMZCHEF 4 in 1 Electric Health Grill, Griddle, Panini Press, Waffle&Sandwich Maker, Excellent product used every day. Unfortunately developed a minor fault. Customer services were excellent. Once I had satisfied the request for proof of problem (not unreasonable) a brand new unit was quickly sent. Very happy with product and service
Awful. I have now purchased two of these…
I have now purchased two of these through Amazon. Both just died in power after weekly use in only three months Messaging amchef on their chat. They don’t even reply
Good juicers and support
Doesn't provide parts for discontinued products. Otherwise good. Good juicers and support. Update (02/25/2026): Refused to ship replacement part for damaged juicer under warranty for free unless I rated them 5 stars on Amazon.
On April 27
On April 27, 2024, I purchased a brand new 36" Gas cooktop burner with a 1 year warranty. Today is July 2nd, 2024. Had it installed and there is obvious gas leaking from the knobs. This is an internal leak. AMZCHEF has refused to honor their "warranty" or do anything about the issue. They told me, "Goodluck", when I told them I would file complaints. This is a scam company. Avoid them.
IAMZCHEF - Very dedicated support!
the product is simply amazing and extracts the juice from apples, ananas, ginger, and many more (not bananas :o°)... then i lost a part and could no longer use it. I contacted IAMZCHEF support (email address in the notice) for the replacement part. It wasnt easy as they have several models. I have never experienced such a kind and dedicated service! it took several days and exchanges of emails. I never had to send any reminder whatsoever, the team made a first class follow-up to find a solution! many thanks to the IAMZCHEF team! URZCHEF! :)
Overall Great Experience
My experience with with AMZchef has been the complete opposite of some of the reviews here. I ordered 2 items - a induction cooker and blender. They came within 10 days and arrived in great condition. Good packaging and the products exceeded my expectations. The blender rivals my Vitamx and the cook top heats up super quickly! I haven't had to reach out to customer service, but the service that I've recieved so far has been very good. Looking forward to purchasing a juicer and perhaps a second blender for our other home.
Horrible charged my credit card never…
Horrible charged my credit card never saw anything more than an email saying we got your order. Guess that meant thanks for the free Money. They the send a how did we do email in German. Order number 1218
I purchased two hotplates
I purchased two hotplates. One in 2020 and one in 2021. The one from 2021 made a loud bang last week and stopped working. I contacted the vendor who has gone out of their way to obfuscate and deny my rights under French and EU law. I have asked them to repair, replace or reimburse the full cost of the item and they have refused. A company to avoid.
Order lost, extremely slow client service, no refund so far
I placed an order for a juicer on July 19th for which I received an order confirmation and a confirmation of payment. I have a link to the order page where it keeps saying that my order is ready to be sent but it hasn't been sent yet after 3 weeks now. I tried reaching the client service but they answer me after multiple days each time to ask me for an order number (which I gave), than tracking number (which I also gave) and then a number that is nowhere to be found in the emails or on the order page and they say they cannot find my order (even though I have the emails and the numbers). It's been several days now they don't reply anymore and I'm afraid I paid for something that will never arrive.
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