Most reviewers were let down by their experience overall. Consumers frequently complained that the products received did not match their expectations. Buyers also noted that shipping took excessively long, prices felt completely unjustified, and packages frequently arrived broken or poorly protected during transit from overseas.
Some reviewers were happy with the fast delivery service and found their custom purchases to be absolutely wonderful and perfect. Additionally, a few other people mentioned that the support team quickly responded and worked diligently to correct mistakes when unexpected problems arose with their overall orders.
The product was not a good representation of the photo sent. The ad showed an actual figurine. We received a sheet of acrylic with the picture on it. The calendar was wrong, with wedding date on a Friday, not on the Saturday when they were married. I thought it would be cute, am embarrased to give it as a gift, due to the cheap quality. Fee.l this is a rip off.
Idorashop 回复2026-01-06
Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [[email protected]
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!
I want to warn everyone about Idorashop because the experience was extremely disappointing and misleading.
The photos and description on the website do not match the real product at all.
The pictures show a detailed, high-quality 3D figurine. But after waiting over a month, I received a cheap, flat 2D printed item from China. The difference between the photos and the real product is shocking — completely not what I paid for.
They also force you into PayPal at checkout, even if you don’t choose it, and you end up paying extra fees. The website looks like a Western shop, but it is not — everything ships from China without clear disclosure.
Customer service simply says “read the description” instead of admitting the photos are misleading.
This is false advertising, and customers deserve better.
For your own money and peace of mind, please avoid Idorashop.
The product and the photos are not the same at all.
Idorashop 回复2026-01-06
Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [[email protected]
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!
My drummer "statue" was a flat, 2 dimensional acrylic.
1. Product depiction shows them as 3D statues. Don't be fooled. They are NOT.
2. Product also arrived broken.
3. The picture they used was not mine. Did not resemble me whatsoever.
DO NOT waste your time and $$ here. You will be mightily disappointed if you do.
Idorashop 回复2026-01-06
Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [[email protected]
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!
I have exchanged numerous emails with this company despite them getting back to you... the problem is that they don't make what the website advertises. There is no 3d figure Pixar style... I sent them a photo of two people standing dressed in their Lawyer robes after graduating law school.... what I got was a flat acrylic representation of one person seated infront of a sewing machine in a chair wearing bunny slippers??? Their answer to me is that they don't make that... they can only put a face on a preexisting backdrop. Well clearly that's not what I ordered :(((((
Idorashop 回复2026-01-06
Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [[email protected]
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!
Complete scam. You will pay through your credit card company which is run to paypal I filed a fraud report and got reimbursed by american express but the received an email allegedly from paypal that they can not help amer express with their investigation as I did file a complaint through paypal. When I go to paypal it states there is not any transaction to dispute.
Idorashop 回复2025-11-21
Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [[email protected]
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!
To whom it may concern, I have received my product today and I’m very unhappy with the results. The picture portrait was not what I ordered. I was miss lead and thinking that I was gonna get a statue figure. On top of all that the portrait is cut backwards. If you faced the portrait where you can actually read the writing on calendar or what it’s saying, the picture is distorted and it looks like it’s not a finished glossy side. The product is half finished on one side which looks dull and has scratches really hard to see the picture, and on the other side it is glossy and clear you are able to see the picture but unable to read the message because it’s reverse. I am requesting a full refund and instructions on how to send the product back.
Thank you
Mr. Vue
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Looks nothing like the people it’s supposed to be
Picture shows a sculpture pice but what you get is a glance piece of wood
Very long time to receive the item
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Shipping was great, even from China. Maybe a bit late, but my adult son didn't care.
Turned out great.
Idorashop 回复2025-11-21
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Did not like the experience, starting from the product I recited! Just waist of money not worthy
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Wish I had read previous reviews before completing my purchase!!! Paid additional for expedited shipping and received two weeks after I needed it. And it's a flat piece--not a bobble head!
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I was absolutely furious with my item I purchased. It is not what is in the picture at all! £32 for a bit of plastic with a picture on it!! I will not be recommending or purchasing anything again.
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I would not recommend I thought I had bought and what…
What I thought I had bought and what actually arrived were two different things due to their very misleading website. When it eventually arrived, after about 3 weeks, I let them know I was not happy. They replied, pointing out their very small print of the description
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Your website shows one thing and you create another. If your description of the item is not what you are advertising then advertise what you describe. You are false advertising and I will do my best to make sure no one purchases your product! You deserve 0 stars!
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Complete misrepresentation of their product and it took 6 weeks to receive from China even though I paid for expedited delivery
Stay away
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
No stars!!! The Item was falsely advertised as a 3D in the pictures and wording. When the Item arrived it was 2D and looked nothing like my brother. Absolute waste of time!
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Does not looks like my boyfriend at all. I actually decided not to show him the mini statue because he would not like
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Item took forever to arrive. I had to email them multiple times for updates. Said they would send free gift for taking so long.. that didnt arrive. Thankfully as my Order looks nothing like the item I ordered. AVOID THIS COMPANY. Very disappointed
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I’m truly disappointed and feel completely scammed. The product shown on their website looks nothing like what they actually send. It’s a total scam. Don’t fall for it what they advertise is not what you get. I absolutely do NOT recommend this site.
Idorashop 回复2025-11-21
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
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