Most reviewers were let down by their experience overall. Consumers frequently complained that the products received did not match their expectations. Buyers also noted that shipping took excessively long, prices felt completely unjustified, and packages frequently arrived broken or poorly protected during transit from overseas.
Some reviewers were happy with the fast delivery service and found their custom purchases to be absolutely wonderful and perfect. Additionally, a few other people mentioned that the support team quickly responded and worked diligently to correct mistakes when unexpected problems arose with their overall orders.
Took forever, item arrived broken, still waiting for the replacement and nothing looked like it was supposed to. Never got my money back. Terrible
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I paid the $24.99 2-5 business day shipping upgrade. What was not made clear is the the item would only be 2-5 business days ONCE IT WAS IN THE U.S.
Ordered on Oct 4th. It was actually received on October 16th! AFTER the event I needed it for. I will not be ordering from you again.
Idorashop 回复2025-11-08
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Do not buy in this shop. The item is cheap but they will charge you a lot, 25 dollars to expedite but you’ll get it after 3 weeks. Then the occasion is done aldready. When I receive it, it was different item that I ordered. I ordered figurine and I got a calendar plastic with the picture I sent. Tota cost $82.99 Please send back my money. I can’t even cancel my order since the option no cancellation from the day I found out the reviews on it.
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
The received product was not even close to what was shown in the pictures (a 3D figurine). In real, it was a picture carved on a slim piece of plastic.
Idorashop 回复2025-11-08
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
I only received 2 of the 3 items ordered. I never received the one with the boy and dog.
Idorashop 回复2025-11-08
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
The item was not what they advertise. It appeared to be a statue in the advertisement but it was just a piece of plexiglass or plastic.
Idorashop 回复2025-11-08
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
I was expecting a 3d model and got a flat plaque on a stand. Also the people look nothing like the photo.
Idorashop 回复2025-11-08
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I wish I could rate it 0 stars.
They have collected a personal photo and not used it for a customised piece - seeking advice for a subject access request.
Title and pictures are NOT what you receive.
Complete missell and will not refund. Scam.
Avoid avoid avoid - keep your money and look elsewhere.
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Misleading advertising!Avoid,you going to vaste your money!
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Be Aware! The items looks nothing as advertised.
The images used to advertise the products from this site are completely false. I purchased what was described as a 'figurine', with images showing a 3D figurine. What I received was a 2D piece of acrylic with a picture printed on.
Customer services refuse to return or refund.
Avoid - you will be disappointed.
Idorashop 回复2025-11-08
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
To say I am dissapointed is a understatement. They state figurine. And it's just a stand basically. £25 plus extortionate delivery cost to receive a picture of my grandson that makes him look 6 years old and he's 16 is just a joke. I would highly recommend not to buy from this site. 😕
Idorashop 回复2025-11-08
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
There was an issue with the first order; however, seller was very prompt to respond and correct the problem.
Idorashop 回复2025-11-08
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Complete rubbish the item I ordered was meant to be a figurine which I believed to mean a 3D model it’s actually cheap plastic plaque on a piece of wood . Very cheap looking DO NOT WASTE YOUR MONEY!!
Idorashop 回复2025-11-08
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
The item i ordered was for an anniversary. I spent extra to have the item arrive in time. I placed the order with plenty of time for it to arrive prior. The item didnt arrive until 4 weeks after intital ordering. There was very little communication detailing what the delay was. I initiated all communication.
Idorashop 回复2025-11-08
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Ordered a custom item where you upload a photo. The image on the website like the rest looks like its maybe made on pottery and 3D. The description doesn't even state what its made on
Should have never have wasted my money. Turned up around 20+ days later and was nothing like what i ordered.
Shame I can't attach pictures of the real thing against the website
Never using them again.
Pretty sure they are breaching Trading Standards based on false advertisements but they are based in China anyway.
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Items were not was advertised I ordered 3d models and received a thin resin made model stuck into a plinth
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Final product doesn't look like the photo I sent.
Took a long time to arrive.
I don't know how it looks until I received the product, they should send my finished product photos before sent
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
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