Most reviewers were let down by their experience overall. Consumers frequently complained that the products received did not match their expectations. Buyers also noted that shipping took excessively long, prices felt completely unjustified, and packages frequently arrived broken or poorly protected during transit from overseas.
Some reviewers were happy with the fast delivery service and found their custom purchases to be absolutely wonderful and perfect. Additionally, a few other people mentioned that the support team quickly responded and worked diligently to correct mistakes when unexpected problems arose with their overall orders.
Do not buy from this site 34pound for a 2d print that looks nothing like my wife. Absolute joke of a company. 👊🥒💦
Idorashop 回复2025-11-08
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Dear customer,
Hello Your package has been sent to the logistics company. you click this link ,and you can track your parcel :https://t.17track.net/en#nums=4PX3002024678354CN&fc=190094
The title and picture CLEARLY states and shows a "Figurine." What I received was a plastic 2D printed image. Not only that, the wording on the plastic was not correct. I reached out to customer service and they wanted to argue with me that the fine print says 2d. Then they wanted to offer me a 20% discount. RIDICULOUS. Will never shop at this store again.
Idorashop 回复2025-10-22
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Don't bother. I gave it a go, for a laugh , not expecting a great result and I was still completely underwhealmed. Finished product looks nothing like the images on the website - completely misleading. They have updated the description, but it still doesn't cut it. Just read the other reviews here.
Idorashop 回复2025-10-22
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Don’t waste your valuable time hoping they get it delivered before the actual date you needed by. Extremely disappointed in their dishonest advertising. If there was a lower rating than 1, i would have rated it as that.
Idorashop 回复2025-10-22
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I ordered for October 3rd but got one for September 3rd
Idorashop 回复2025-10-16
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I ordered the figurine version for my wedding anniversary. The order took very long to deliver. The advertisement was very misleading as it says figurines, and I received a very poor quality 2D printout. And on top of all that, the color quality was really poor with multiple lines running through the photo. Money wasted.
Idorashop 回复2025-10-16
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
The product pictured is NOT what I received. I thought I was going to get figurines as in the picture. I got a flat piece of plastic on a hard edged wooden base. What I received looks absolutely nothing like the picture of what I ordered.
Idorashop 回复2025-10-16
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
This is a very nice very high quality glass product. The quality of the etching is excellent and a perfect representation of that part of the image submitted. The issue for me is that the vendor decided to only print part of the submitted image. That might have been because the original image was too big and would have been unreadable, ie a valid reason. My issue is that the vendor did not contact us to explain or agree that was what they were going to do.
If they had explained what and why they we truncating the image printed this would be a five star review.
Idorashop 回复2025-10-16
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Product was not what I expected at all, not the best quality, and took over a month from when ordered to delivered.
Do not recommend at all.
Had to give a star or would not let me submit
Idorashop 回复2025-10-16
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I ordered and paid for a personalised figure of a fisherman . As requested I sent a photo of the face I wanted and I gave a name. What did I receive? A piece of plastic that has a cartoon face on it which I take it was supposed to be the picture of the face I sent and a equally tacky black plastic base personalised with the name I asked for. I emailed asking for a refund. I have received no reply. I will not be using your company again.
Idorashop 回复2025-09-29
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Item is not worth the money. It’s cheaply made. Flimsy to stand and the photo does not look like the person.
Idorashop 回复2025-09-29
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
The item was not as described and did not look like the photograph i sent. Even though I paid for express shipping it still took almost a month to receive the product.
Idorashop 回复2025-09-29
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
The wrong picture was on it. Not my husband's head, someone else. But you at least got the correct name on it. After ordering it in July, for a birthday gift in August. What a disappointment for waiting all the time are having it wrong. I will never order anything again for this company
Idorashop 回复2025-09-19
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
The item took about 3 months to arrive when it was stated that it would be less than 4 weeks
I would not have ordered toe item had I known it would take so long as I said the total time it should have taken was less than 4 weeks and no one contacted me until I contacted them
Idorashop 回复2025-09-19
Dear Customer:
Thank you for taking the time to report the product issue to us. We apologize for any inconvenience, but due to a high volume of orders, there may be some delays in production. All orders are being processed in queue, and we will ship your order as soon as possible. If you have any further concerns or issues with the product, please feel free to contact our after-sales customer service team directly by emailing [email protected]
The advert is a complete lie, it said a 3D sculpture of your photo. And it turns up as a 2D print on some cheap wood. When questioned the company about it I just got pushed off.
Idorashop 回复2025-09-19
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
The website does not say2D. This is a typical deception from an unethical scamming company. The picture does not even resemble the photo. Don't believe their excuses. Just because they don’t like xi jinping is not reason to take it out on your customers.
Maybe instead of calling xi jinping names they need to sneak out of the country before they come to take you away.
Idorashop 回复2025-09-19
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
FRAUD. What I received was nothing like the ad whatsoever. The ad showed a three dimensional figurine, sort of like a bobble head, what I received was a flat piece of acrylic cut out that look nothing like the picture I uploaded. When I contacted them about their fraudulent business model, they said that there were always some slight variations, this was nothing slight whatsoever. 😡
Blatant FRAUD!
Follow up: Now they are are trying to have my HONEST review removed from Trust Pilot. They demanded my order number my name and my phone number!!! They also have now added a tiny sentence at the end of the description that says it is a 2D flat product … on a product titled “3D Sculpture Ornament” - they know they are lying!!!
Idorashop 回复2025-09-01
Dear Customer:
We apologize for the inconvenience. Our products are all 2D models, which will be clearly stated on the product page. If you are dissatisfied with any of our products, please contact us via our customer service email at [email protected]. We will handle the matter appropriately. Please continue to trust us. We look forward to hearing from you.
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