Incogni

Thank you for sharing your feedback. We are sorry that you have not noticed any reduction in spam after several months, and that the replies you received felt generic rather than addressing your specific account. Incogni removes personal information from covered data brokers, but it does not block emails, texts, or phone calls directly. Spam can continue from older lists, previous breaches, or active campaigns even while removals are progressing. Please contact us at [email protected] from the email address linked to your account. Our team will review your removal progress and provide a clear, account-specific update.

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns like yours seriously. Customers can manage their subscriptions by disabling auto-renewal through their account settings, and our support team is also available to assist with cancellation requests whenever needed. We'd like the opportunity to better understand what happened in your case and help resolve any issues you encountered. Please contact our support team at [email protected] with the email address associated with your Incogni account, and we'll be happy to review your case and assist you further.

Thank you for sharing your feedback. For any questions or issues with our product, please use our contact form at [email protected] to reach our support team, and we’ll respond to your email within 24 hours. Alternatively, if you have an active Incogni subscription, you can connect with us instantly via Live Chat by selecting the chat icon in the bottom-right corner of your account dashboard.

We would like to note that Incogni does not expose or share your data. We only use the details you provide to generate and send official, legally binding opt-out requests to data brokers on your behalf. Incogni’s goal is to clean up your digital footprint by removing your personal data from brokers and search sites, which helps lower spam over time. However, data erasure takes time, and spam fluctuations are often driven by outside factors beyond our control. It’s highly likely that the sudden shift you noticed is just a coincidence rather than a direct result of our service. If you need anything else or have any further questions, please don't hesitate to contact us at [email protected]. We're here to help.