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HP Instant Ink

203 条评价

3.2203 条评价
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关于 HP Instant Ink

数据更新
网站
instantink.hpconnected.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
79%(67/85 条)
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HP Instant Ink靠谱吗?

HP Instant Ink(instantink.hpconnected.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 203 条用户评价,属于商业服务分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

N
Nicola Davies · 写过 10 条评价 · 已认证 · 体验于 2026-06-25 ·

价格上涨,印刷量减少

价格上涨,我的印刷量减少。没有提前被告知我要超出限制,然后会因该特权而被收取荒谬的价格

HP Instant Ink 回复2026-07-01

Hi Nicola, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Margaret Dixon · 写过 47 条评价 · 已认证 · 体验于 2026-06-25 ·

便于使用

使用方便,需要时补充更换墨水。我喜欢它

HP Instant Ink 回复2026-07-01

Hi Margaret, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mrs Jean Baker · 写过 7 条评价 · 已认证 · 体验于 2026-06-25 ·

价格

每次的价格、交付和服务。

HP Instant Ink 回复2026-07-01

Hi Mrs Baker, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

A
Alan · 写过 11 条评价 · 已认证 · 体验于 2026-06-25 ·

我请了两位顾问

我请了两位顾问,他们都很专业并解释了发生的事情。最后一位顾问名叫 Faith,他 64 岁,技术能力非常有限,绝对令人惊叹且耐心,坚持这一点至关重要。 对于信仰来说,没有什么是太麻烦的。对我来说这非常耗时。信仰非常博学并解决了问题,因为问题是什么以及解决问题的方法有很多曲折。非常感谢你们,并 100% 推荐你们的服务和支持。

HP Instant Ink 回复2026-06-26

Hi Alan, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

E
Ed · 写过 9 条评价 · 已认证 · 体验于 2026-06-25 ·

保证

订单保证

HP Instant Ink 回复2026-06-26

Hi Ed, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

G
Gavin Pye · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

流程简单且可调整

HP Instant Ink 回复2026-06-26

Hi Gavin, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

T
TKP · 写过 15 条评价 · 已认证 · 体验于 2026-06-25 ·

打印不稳定

最近更换了黑色墨盒,页面无法完全打印,但如果我再次打印,页面就可以打印!

HP Instant Ink 回复2026-06-25

Hi TKP, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mark Rushton · 写过 61 条评价 · 已认证 · 体验于 2026-06-25 ·

物超所值且能满足需求...

物有所值,并且在需要更换时能够快速响应需求

HP Instant Ink 回复2026-06-25

Hi Mark, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

G
Geraint · 写过 5 条评价 · 已认证 · 体验于 2026-06-25 ·

除了打印选项之外一切都很好......

一切都很好,只是离家打印的选项不经常工作

HP Instant Ink 回复2026-06-25

Hi Geraint, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr Lee · 写过 27 条评价 · 已认证 · 体验于 2026-06-25 ·

我自己的经历非常好……

在寻求有关 HP 打印机的帮助时,我自己的经验非常丰富。 代理商总是乐于助人且知识渊博

HP Instant Ink 回复2026-06-25

Hi Mr Lee, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Paula Brown · 写过 5 条评价 · 已认证 · 体验于 2026-06-25 ·

HP Instant Ink 是一项很棒的服务

HP Instant Ink 是一项出色的服务,提供经济实惠的打印计划,并在需要时接收墨盒。

HP Instant Ink 回复2026-07-01

Hi Paula, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Paul skinner · 写过 7 条评价 · 已认证 · 体验于 2026-06-25 ·

它按预期工作

它按预期工作,这很好。

HP Instant Ink 回复2026-07-01

Hi Paul, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

R
Richard Camp · 写过 3 条评价 · 已认证 · 体验于 2026-06-25 ·

即时墨水的评论

我喜欢在墨水用完之前自动输送墨水。 服务很好。 它有点贵但是值得。 我希望价格不要上涨,否则就不会那么有吸引力了。 不利的一面是:似乎不太容易通过电子邮件进行查询。 一个人必须打电话并经历很多麻烦才能与某人交谈。 不太好。 还有,上次涨价,没有问我,就涨价了。 询问一下会很有礼貌!

HP Instant Ink 回复2026-06-30

Hi Richard, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Pauline · 写过 6 条评价 · 已认证 · 体验于 2026-06-25 ·

价格合理

我从事墨水计划已经有几年了。我永远不需要担心墨水用完。我确实认为这是一个合理的价格。

HP Instant Ink 回复2026-06-26

Hi Pauline, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr Jones · 写过 8 条评价 · 已认证 · 体验于 2026-06-25 ·

永远不会用完

HP Instant Ink 回复2026-06-26

Hi Mr Jones, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

K
Kevin英国 · 写过 8 条评价 · 已认证 · 体验于 2026-06-25 ·

我对即时墨水的体验非常好

我对即时墨水的体验非常好,就像我们的 HP4500 喷墨打印机一样。问题在于当前的 6000 系列打印机本身,因为它不断进入休眠状态,无法打印,然后当我们让它再次工作时,它会打印出多份副本,从而占用了我们的每页津贴。在 4500 打印机停产之前,我们从未遇到过这个问题。

HP Instant Ink 回复2026-07-01

Hi Kevin, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

J
James Conaty · 写过 4 条评价 · 体验于 2026-06-23 ·

避免这个程序

我的妻子注册了 HP Instant Ink 计划,因为她需要打印大量工作。她不再在那家公司工作,所以我取消了 HP Instant Ink 计划。 现在,惠普声称该帐户并未取消,并且扣押了我的打印机 13 美元的余额。我花了一个多小时与客户服务人员通电话试图解决这个问题。该代表的解决方案基本上是“付款,我们将解锁您的打印机”。 我提出支付这笔金额,但后来我被告知已添加额外费用,而且金额更高。 此时,我有一台昂贵的打印机,但无法使用,因为 HP 已锁定它。我的建议:跳过惠普的订阅计划,直接从百思买或 Office Depot 等地方购买墨水和纸张。除非您能够轻松应对这种情况,否则请避免注册 HP Instant Ink。

HP Instant Ink 回复2026-06-25

Hi James, We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time or respond to our request for more information. Thank you, The HP Instant Ink Team

J
J Ayres · 写过 7 条评价 · 体验于 2026-06-24 ·

不要注册这个

避免。 如果可以的话我会给它零。 浪费钱。当您取消时,他们仍然需要一个月的钱,并禁用您之前刚刚收到的墨盒。 已经付了一年的钱,有 2 个墨盒,另一个刚到,一个黑色的,不会使用。

HP Instant Ink 回复2026-06-25

Hi J, Thank you for your feedback. Instant Ink is a printing plan, not a cartridge purchasing service. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

D
Deb · 写过 13 条评价 · 体验于 2026-06-24 ·

避免

取消每月墨水计划后,再订阅一个月后,删除帐户和银行详细信息当然不容易。 花了一个小时尝试但没有进一步 我会避开这家公司!

HP Instant Ink 回复2026-06-25

Hi Deb, We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help. Thank you, The HP Instant Ink Team

A
Augusto · 写过 2 条评价 · 体验于 2026-06-22 ·

有史以来最糟糕的服务

我购买了 HP Envy 6120e 打印机,但无法使用;它不断停止打印。我收到一个又一个错误消息,然后随机地连接并工作一段时间,似乎没有任何逻辑。我遵循了支持页面上的所有建议,包括从应用程序中删除它并重新启动设置,但它不会配置并且现在无法使用。即使我支付了很多费用来订阅,它也无法连接到 Instant Ink。我还浪费了生命中的几个小时来尝试让这台打印机正常工作。我无法联系任何客户支持人员;没有可用的人工帮助。不要购买它,也不要订阅 Instant Ink+,这是浪费时间和金钱。

HP Instant Ink 回复2026-06-23

Hi Augusto, We are so sorry to hear of your issues with your printer. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information. Thank you, The HP Instant Ink Team