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HP Instant Ink

203 条评价

3.2203 条评价
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关于 HP Instant Ink

数据更新
网站
instantink.hpconnected.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
79%(67/85 条)
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HP Instant Ink靠谱吗?

HP Instant Ink(instantink.hpconnected.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 203 条用户评价,属于商业服务分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Keith Watts · 写过 64 条评价 · 已认证 · 体验于 2026-07-02 ·

永远不用担心订购墨水

永远不必担心订购墨水,在当前墨盒用完之前,它会在充足的时间内出现。

HP Instant Ink 回复2026-07-08

Hi Keith, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mark · 写过 2 条评价 · 已认证 · 体验于 2026-07-02 ·

总是准时

HP Instant Ink 回复2026-07-02

Hi Mark, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

J
John Howe · 写过 5 条评价 · 已认证 · 体验于 2026-07-02 ·

改变或……的灵活性非常有限

更改或取消订阅的灵活性非常有限。订阅模式很昂贵。考虑将惠普打印机更换为另一种提供墨盒而不是墨盒的型号。

HP Instant Ink 回复2026-07-07

Hi John, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr David Tall · 写过 5 条评价 · 已认证 · 体验于 2026-06-25 ·

定期通讯供应和……

定期通讯供应和更新。

HP Instant Ink 回复2026-07-08

Hi Mr Tall, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

G
Giorgio Albertella · 写过 3 条评价 · 已认证 · 体验于 2026-07-02 ·

非常好的服务,谢谢,

HP Instant Ink 回复2026-07-08

Hi Giorgio, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
MrBrianVincent · 写过 4 条评价 · 已认证 · 体验于 2026-07-02 ·

墨水总是准时在球上......

在球上墨水总是准时永远不会用完做得很好

HP Instant Ink 回复2026-07-08

Hi Mr Vincent, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

I
Ian P · 写过 1 条评价 · 体验于 2026-06-30 ·

惠普即时墨水是一个骗局

惠普即时墨水是一个骗局,请不惜一切代价避免它。当墨水量不足时,HP 不会发送墨水,您必须自行订购。超出预期使用量的费用是敲诈性的。当您意识到合同成本远远超过需要时购买碳粉的成本并尝试取消合同时,HP 会锁定打印机,使现有墨盒无法再使用 - 它们会阻止您使用已付款的墨水!令人愤慨的行为。

HP Instant Ink 回复2026-07-02

Hi Ian, We appreciate your feedback. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help. Thank you, The HP Instant Ink Team

S
Sam · 写过 5 条评价 · 体验于 2026-06-30 ·

我注册了 HP Instant Ink 50...

我注册了每月 50 页的 HP 即时墨水,但碰巧没有使用接近这个数量或累积的翻转页,因此没有发送额外的墨盒。惠普怎么能说“您没有为不需要的墨水付费”,因为您绝对是在为未使用的墨水打印“页面”付费。我同意可以将使用量延期到接下来的几个月,但如果您从未使用该延期权利,您将因不使用墨水而付费。我现在已经取消了订阅,因此墨盒已停止工作,尽管它们包含我绝对已付费的墨水。太离谱了!

HP Instant Ink 回复2026-06-30

Hi Sam, Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

M
MurphyMum · 写过 12 条评价 · 体验于 2026-06-29 ·

无助且收费过高

即使页面上有一个点并且未完全打印,订阅也会按每个打印页向您收费。 2 个月前,我抱怨他们对 30% 无法使用的页面多收了我的费用。我五月份付了 30 英镑。我通常支付 10 英镑以下。他们让我清洁墨盒并说就是这样。他们给了我一个月的免费时间。今天我打印了 45 页。其中 17 页打印了一半,无法使用。 他们向我收取了 100 页的费用。他们试图责怪我的打印机离线了四天,当时我绝对没有打印任何东西,五月的另一次我出国了!客户服务不听,不解决问题,而且非常无助,近乎粗鲁。我取消了。 自己购买墨水和纸张比购买空白纸更便宜。 我回复了他们下面的消息,要求提供更多信息,两周后他们还没有回复,增加了他们糟糕的客户服务。

HP Instant Ink 回复2026-06-30

Hi MurphyMum, We are so sorry to hear of your issues with your account. For assistance, please respond to our request for more information, and we will be happy to help. You can also contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr Paul E Brain · 写过 19 条评价 · 已认证 · 体验于 2026-06-25 ·

直截了当

永远不必考虑订购墨水

HP Instant Ink 回复2026-06-29

Hi Mr Brain, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

R
Robert MacVey · 写过 3 条评价 · 已认证 · 体验于 2026-06-25 ·

惠普即时墨水意味着您永远不必……

惠普即时墨水意味着您无需寻找墨水,因为墨水由惠普远程管理。优秀。价格和送货服务。

HP Instant Ink 回复2026-06-29

Hi Robert, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

N
Nicola Lee · 写过 28 条评价 · 已认证 · 体验于 2026-06-25 ·

没有客户服务

这是一个完全自动化的系统。我的打印机在我的电脑上显示错误消息,但在应用程序上没有显示任何问题。很难找到与谁交谈。

HP Instant Ink 回复2026-06-30

Hi Nicola, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

S
Sydney Parise · 写过 1 条评价 · 体验于 2026-06-26 ·

我非常后悔加入 HP...

我非常后悔注册 HP Instant Ink。我取消了订阅,因为我积累了大量未开封的 Instant Ink 墨盒,这些墨盒是在我支付每月订阅费用时惠普已经寄给我的。我的计划只是暂停我的订阅并使用我已经支付的墨盒,然后再决定是否再次注册。 相反,我发现一旦我取消订阅,惠普就会远程停用我拥有的每个 Instant Ink 墨盒,包括在我付费会员期间发送给我的完整墨盒。我现在有一堆非常好的墨盒,但完全无法使用。 更糟糕的是,我购买了经过批准的黑色墨盒,现在我的打印机甚至不允许我打印简单的黑白文档,因为彩色即时墨盒不再被视为“经过批准”。现在,在购买全套彩色墨盒并安装它们之前,我无法打印任何内容(即使是黑白打印)。我必须扔掉完全装满的墨盒并购买一套全新的零售墨盒才能使用我已经拥有的打印机。 我注册时并没有明确订阅模式。我以为我是在支付墨水费用,但实际上我是在支付临时访问订阅墨盒的费用,当您取消订阅墨盒时,惠普可以停用这些墨盒。作为客户,如果留下我已付款但不再允许使用的墨盒,会感觉非常浪费和令人沮丧。我不会再使用 HP Instant Ink,我鼓励任何考虑该计划的人在注册之前准确了解它的工作原理。

HP Instant Ink 回复2026-06-29

Hi Sydney, Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function. We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

B
Babs36 · 写过 19 条评价 · 已认证 · 体验于 2026-06-25 ·

无缝供应墨水?

Instant Ink 的无缝操作方式。 注册后,您无需担心墨水用完! 就像变魔术一样,您会收到一条消息,告知您墨水即将耗尽,并且更换墨水刚刚送达。

HP Instant Ink 回复2026-06-26

Hi Babs36, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

L
Linda Hunter · 写过 54 条评价 · 已认证 · 体验于 2026-06-25 ·

新墨盒总是准时到达。

HP Instant Ink 回复2026-06-29

Hi Linda, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

C
Carol Williamson · 写过 37 条评价 · 已认证 · 体验于 2026-06-25 ·

符合我的使用情况的价格计划

符合我的使用情况的价格计划。永远不用担心墨水用完,非常方便

HP Instant Ink 回复2026-06-25

Hi Carol, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

D
Deryck Hanchett · 写过 10 条评价 · 已认证 · 体验于 2026-06-25 ·

优质的服务

这家公司的标准非常出色。

HP Instant Ink 回复2026-06-25

Hi Deryck, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

T
TRACEY · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

出色的。

我使用 Instant Ink 已经很多年了,从来没有想过要结束它。他们在需要时提供墨水,提供适合所有人的包装,始终寻求改进他们的服务和卓越的客户服务。

HP Instant Ink 回复2026-06-25

Hi Tracey, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

C
Chris Carter · 写过 3 条评价 · 已认证 · 体验于 2026-06-25 ·

HP=快乐打印

可能从 HP Instant Ink 推出以来就一直在使用它,而且它的价格要便宜得多。我的最高分。

HP Instant Ink 回复2026-06-25

Hi Chris, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr P J · 写过 18 条评价 · 已认证 · 体验于 2026-06-25 ·

良好而高效的服务。

HP Instant Ink 回复2026-06-25

Hi Mr P J, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team