企业入驻搜索写评价分类关于
简体中文English
商业服务

HP Instant Ink

203 条评价

3.2203 条评价
写评价

关于 HP Instant Ink

数据更新
网站
instantink.hpconnected.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
79%(67/85 条)
是 HP Instant Ink 的所有者? 免费认领此主页,验证后即可回复客户评价。

HP Instant Ink靠谱吗?

HP Instant Ink(instantink.hpconnected.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 203 条用户评价,属于商业服务分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

W
William · 写过 5 条评价 · 已认证 · 体验于 2026-07-09 ·

…流行音乐

出色的无麻烦服务最近购买了一台新打印机并更换为新打印机非常好

HP Instant Ink 回复2026-07-09

Hi William, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
MAUREEN CHAPPELL · 写过 9 条评价 · 已认证 · 体验于 2026-07-09 ·

送货服务很好,但现在不提供用过的墨盒回收袋。我也觉得墨盒太多了

良好的墨盒更换方法。

HP Instant Ink 回复2026-07-09

Hi Maureen, Thank you for your feedback. We appreciate you returning your Instant Ink cartridges for recycling. To order a cartridge recycling envelope, please go online to your account at www.hpinstantink.com/signin/ and request an envelope be sent to you from HP Planet Partners. We usually advise people to wait until they have multiple cartridges to return and then send them in to keep carbon footprint to a minimum. The bag will hold several cartridges at a time. Thank you, The HP Instant Ink Team

J
Jon · 写过 25 条评价 · 已认证 · 体验于 2026-07-09 ·

更换墨盒准时到达

更换墨盒在墨水用完之前准时到达。必要时可简单调整所需页面,然后适当收费

HP Instant Ink 回复2026-07-09

Hi Jon, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr Henry Francis · 写过 17 条评价 · 已认证 · 体验于 2026-07-09 ·

服务非常好

服务很好,不用担心去咖喱的路费很贵,你们的价格很合理,谢谢

HP Instant Ink 回复2026-07-09

Hi Mr Francis, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr Boler · 写过 4 条评价 · 已认证 · 体验于 2026-07-09 ·

一直都是一流的服务

一直是一流的服务 - 没有任何问题

HP Instant Ink 回复2026-07-14

Hi Mr Boler, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mark Avery · 写过 10 条评价 · 已认证 · 体验于 2026-07-09 ·

当我需要墨水时

当我需要墨水时,他们立即就来了,谢谢。而且价格便宜很多,而且交货很快。

HP Instant Ink 回复2026-07-14

Hi Mark, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

S
Stuart Ensor · 写过 9 条评价 · 已认证 · 体验于 2026-07-09 ·

服务好

服务好,而且比单独购买墨盒成本低。偶尔会因在需要时不提供墨盒而感到失望,但总体来说还不错

HP Instant Ink 回复2026-07-14

Hi Stuart, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Michael Vaughan · 写过 6 条评价 · 已认证 · 体验于 2026-07-09 ·

我不喜欢你增加…的方式

我不喜欢你们在没有任何通知的情况下两次涨价的方式。

HP Instant Ink 回复2026-07-10

Hi Michael, Thank you so much for your feedback. HP regularly reviews pricing and makes adjustments based on market conditions while continuing to meet the needs of our customers. Emails are sent in advance of any increase to the email associated with your account. To maximize your savings with HP Instant Ink, please choose the page plan that best matches your monthly page volume. We have plans from 10-1500 pages/month. You can log in at www.hpinstantink.com/signin to manage your account. You can also contact Support for assistance at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

A
A Chopra · 写过 6 条评价 · 已认证 · 体验于 2026-07-09 ·

虽然服务高效

虽然服务高效,但我认为为 HP Ink 设计的套餐不具有成本效益,即我们没有得到物有所值的服务。事实上,如果从外部购买惠普墨盒,将证明具有很高的成本效益,特别是对于像我这样的低端用户来说。我坚信我没有通过 HP Instant Ink 提供的计划获得足够的价值。 我正在认真考虑很快完全退出会员资格,除非惠普为像我这样的低用户推出一些替代的具有成本效益的计划。 在我永久退出之前,我会给贵公司几个月的时间来落实这一建议。想一想吧!

HP Instant Ink 回复2026-07-10

Hi A, To maximize your savings with HP Instant Ink, please choose the page plan that best matches your monthly page volume. We have plans from 10-1500 pages/month. You can log in at www.hpinstantink.com/signin to manage your account. You can also contact Support for assistance at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

s
shirley keating · 写过 14 条评价 · 已认证 · 体验于 2026-07-09 ·

您不必担心,当您...

当你用完时,你不必担心。快速交货优质产品

HP Instant Ink 回复2026-07-09

Hi Shirley, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

R
Richard · 写过 32 条评价 · 已认证 · 体验于 2026-07-09 ·

总体不错,但有一个主要问题

该过程运行良好且高效。它很方便,适合我 9 年——但如果你送我“免费”礼物,我必须再次订阅这些礼物作为对我忠诚的奖励,我会取消。

HP Instant Ink 回复2026-07-09

Hi Richard, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

D
David · 写过 28 条评价 · 已认证 · 体验于 2026-07-09 ·

很棒的服务

优质的服务,永远不会用完墨水

HP Instant Ink 回复2026-07-09

Hi David, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

R
Rob Scarr · 写过 30 条评价 · 已认证 · 体验于 2026-07-09 ·

永远不会用完墨水——价格实惠

墨水永远不会用完真是太棒了。如果价格没有涨这么多的话,那就是五星级的了。

HP Instant Ink 回复2026-07-09

Hi Rob, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·

已经很久没有墨水供应了

HP Instant Ink 回复2026-07-09

Hi, We appreciate your feedback. To check your ink shipment status, please log in to your account at www.hpinstantink.com/signin/. Please look on your account Home page under Ink Status, at the section titled ‘View past and future ink shipments’. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

S
Sam · 写过 3 条评价 · 已认证 · 体验于 2026-07-09 ·

良好的连接性……

及时响应包括连接在内的在线问题。价格不错,但我相信目前的价格范围在一段时间内不会改变。当前与两台打印机的连接。

HP Instant Ink 回复2026-07-14

Hi Sam, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Pascal Guignard · 写过 2 条评价 · 已认证 · 体验于 2026-06-04 ·

一切都有趣

La Solution est chère, peu fiable et compliqué à gérer

s
suresh · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·

它照顾我。

HP Instant Ink 回复2026-07-14

Hi Suresh, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

c
customer · 写过 5 条评价 · 已认证 · 体验于 2026-07-09 ·

我发现使用我的墨水非常昂贵......

我发现以这种方式使用墨水非常昂贵,但如果我不这样做,那么我就会陷入困境。 我不喜欢订阅类型的系统,因为我们都知道这种类型的系统对提供订阅的人有利,而不是对使用订阅的人有利。 我面临的挑战是这台打印机不是最好的,它经常断开与我的笔记本电脑的连接,因此我可以花一些时间将所有东西重新连接起来。

HP Instant Ink 回复2026-07-14

Hi, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

c
customer · 写过 5 条评价 · 体验于 2026-07-09 ·

他们的收费太疯狂了

他们的收费太疯狂了。您可以在亚马逊购买更便宜的墨水。我的计划是最低的,在使用的那一年只得到了一套墨水。一套约96美元。当我去取消时,他们说我必须额外支付一个月的费用。他们甚至不让我用完墨盒。打印机打印了一页浪费我的纸张,说墨水仅适用于有效订阅。 96美元,我可以完全使用一套。我打印的数量不够,但我敢打赌,如果你真的打印的话,费用也会同样疯狂。

HP Instant Ink 回复2026-07-10

Hi, HP Instant Ink is a subscription printing plan. Your printer tells us when to send more ink, and we deliver it to you before you need it. We send you HP Instant Ink cartridges when you first sign up for the service, and additional replacement cartridges are sent as needed based on ink usage, not by the month. You choose an Instant Ink plan based on the number of pages you would like to print monthly. Your monthly fee covers the pages in your plan, allows you to roll over unused pages (up to triple your plan pages), ink delivery, and recycling. You are not purchasing ink cartridges through this service. For this reason, the subscription cartridges do not work after cancellation. The printer itself is never disabled, and you can install store-bought cartridges to keep printing. We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

L
Lisa Ward · 写过 8 条评价 · 体验于 2026-07-01 ·

又一个不满意的顾客

我不喜欢这项服务并且非常失望。 这是一个好主意,而且开始得很好。 墨水开始用完,但是公司说我的墨水量很好。 从我的指纹中我知道它们不是。 没有人可以交谈,人工智能也没有多大帮助。 在尝试了 6 个月后,我决定取消该服务,并由于糟糕的客户服务和劣质墨水而计划订购普通墨水。

HP Instant Ink 回复2026-07-10

Hi Lisa, Thank you for reaching out. Please respond to our request for more information and we will be happy to order any ink you may need. You can also contact Support for assistance at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. Thank you, The HP Instant Ink Team