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HP Instant Ink

203 条评价

3.2203 条评价
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关于 HP Instant Ink

数据更新
网站
instantink.hpconnected.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
79%(67/85 条)
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HP Instant Ink靠谱吗?

HP Instant Ink(instantink.hpconnected.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 203 条用户评价,属于商业服务分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
K Metcalf英国 · 写过 6 条评价 · 已认证 · 体验于 2026-07-16 ·

我的企业已与 HP 签约...

我的企业已经签约惠普即时墨水有一段时间了,老实说,它非常经济高效,而且更换墨盒会自动到达,所以这是我作为企业主不必考虑的另一件事。谢谢你!

HP Instant Ink 回复2026-07-17

Hi K, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Percival英国 · 写过 12 条评价 · 已认证 · 体验于 2026-07-16 ·

易于使用且简单明了

HP Instant Ink 回复2026-07-17

Hi Percival, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

B
Bill Strang英国 · 写过 5 条评价 · 已认证 · 体验于 2026-07-16 ·

很好。

定期供应纸张和墨水是有用的。我不需要考虑这个,目前价格还可以。节省了我开车去商店买它的燃油。 但是进入你的应用程序来检查我的帐户很笨拙! 太多的重定向和转移! 😊

HP Instant Ink 回复2026-07-21

Hi Bill, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

C
Customer英国 · 写过 8 条评价 · 已认证 · 体验于 2026-07-16 ·

惠普墨水子。让生活更轻松。

根据我的打印要求(差异很大),可以轻松地向上或向下更改订阅。不必保留备用墨盒,因为它们总是在正确的时间到达。 还分散了成本,使我能够跟踪我的总体预算和现金流。

HP Instant Ink 回复2026-07-16

Hi, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

n
norman kelly · 写过 3 条评价 · 体验于 2026-07-15 ·

过于复杂

计费/帐户设置极其复杂。他们通知我说他们已经付款了,所以没关系,但是要打印账单真是令人气愤!愚蠢的层层和安全性和超时。航天飞机的投入更少!太可怕了。避免。

HP Instant Ink 回复2026-07-22

Hi Norman, Thank you so much for your review and reaching out for assistance. Your invoice can be downloaded online at your account at hpinstantink.com. From your HP Instant Ink page, click on 'Print and Payment History', then scroll to the bottom of that page to find invoices available for download. For assistance, please contact HP Instant Ink Support at 912 158 031, Monday through Friday from 08:30-18:00, or respond to our request for more information. Thank you, The HP Instant Ink Team

A
Anastasia · 写过 2 条评价 · 体验于 2026-07-13 ·

不推荐,将购买新的非 HP 打印机

我签署了一份明确提出的 4.49 英镑/月 50 页打印计划。后来,我发现由于主要订阅中包含一项名为“Instant Paper”的附加服务,我的月费接近 6.98 英镑。 问题并不是费用完全不可见,而是每月的全部费用没有以简单、预先的方式清楚地呈现出来。相反,它被分成注册信息的不同部分,并以一种让人很容易相信 4.49 英镑是总价的方式进行描述。 作为全职工作的人,我没有时间去查看详细的条款和分层的订阅描述来了解真正的成本。我期望像大多数现代订阅服务一样简单的每月价格。 虽然费用是逐项列出的,但总体结构在实践中感觉具有误导性,因为实际的每月费用高于我认为我在注册时同意的费用。我意识到后就取消了,但这次经历令人沮丧和不必要的混乱。

HP Instant Ink 回复2026-07-13

Hi Anastasia, We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help. Thank you, The HP Instant Ink Team

T
Terri Ross · 写过 2 条评价 · 体验于 2026-06-22 ·

HP Instant Ink 的糟糕体验……

HP Instant Ink 程序的糟糕体验。我使用在当地 Staples 购买的 HP 墨盒进行打印时从未遇到过任何问题。然而,当我收到第一批 Instant Ink 时,每次打印任何东西时,我都必须进行三次“清洁”才能使一页正常打印,而所有后续页面都出现条纹,完全没有墨水。我计算了一下当月的打印量,每打印一份就浪费了大约五张纸。当然,我正确复印的四页要收取 25 美元的费用,这简直是雪上加霜。我已经使用 HP 至少 20 年了,现在我想更换为其他品牌。

HP Instant Ink 回复2026-07-13

Hi Terri, We are so sorry to hear of your issues with your printer. Please respond to our request for more information, and we will be happy to assist you. You can also contact Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. Thank you, The HP Instant Ink Team

D
Damon · 写过 7 条评价 · 体验于 2026-07-13 ·

好主意,但结束了一个骗局!

我订阅了 Instant Ink,因为这个想法很棒。实际上,只有在进行大量一致的打印时它才有效。我的打印需求和很多人一样,有时每月几页,有时更多。需要知道的事情!!!!页面不会保留。如果您在一个月内超出了限额,您将为此支付更多费用。墨盒仅按 HP 计划提供。如果您一个月使用更多墨水并且墨水量不足,您将不会自动获得新墨盒,直到下一次设定限额为止。如果您取消,打印机将停止工作,直到您从商店购买 OEM 墨盒。现有的,即使已满,也停止工作!除了一小部分特定百分比之外,对客户来说几乎没有什么好处。不要被愚弄并阅读小字!

HP Instant Ink 回复2026-07-13

Hi Damon, HP Instant Ink is a subscription printing plan. Your printer tells us when to send more ink, and we deliver it to you before you need it. We send you HP Instant Ink cartridges when you first sign up for the service, and additional replacement cartridges are sent as needed based on ink usage, not by the month. You choose an Instant Ink plan based on the number of pages you would like to print monthly. Your monthly fee covers the pages in your plan, allows you to roll over unused pages (up to triple your plan pages), ink delivery, and recycling. You are not purchasing ink cartridges through this service. For this reason, the subscription cartridges do not work after cancellation. The printer itself is never disabled, and you can install store-bought cartridges to keep printing. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

R
Richard Mahon · 写过 13 条评价 · 体验于 2026-07-13 ·

糟糕的打印机绝对是个骗局。

糟糕的打印机绝对是个骗局。 我买了 Deskjet 4222e 用于小型办公室/家庭打印,它简直太糟糕了。在过去的一年里,我每月支付了 70 多英镑的订阅费来接收一套墨盒,去年的大部分时间里,打印机都解码了它唯一能连接到的就是我的手机热点,尽管显然拥有出色的连接并且拥有最新的固件,但如果它决定要在以下位置工作,打印邮资标签平均需要 6 分钟所有.. 他们还完全阻止我的妻子使用她的墨盒,尽管她刚刚安装了全新的墨盒,但她还是取消了订阅。 无论你做什么..远离这个可怕的骗局..

HP Instant Ink 回复2026-07-13

Hi Richard, We are so sorry to hear of your issues with your printer. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

S
Sunil Dharmabandhu · 写过 43 条评价 · 体验于 2026-07-13 ·

惠普让客户非常失望!

我的 HP Envy 6530e 新打印机无法工作,唯一的原因是我的直接借记付款 6.98 英镑存在未决问题!之所以出现这种情况,是因为我的巴克莱借记卡因欺诈交易而成为一张新卡。 上周,我联系了两名驻菲律宾的女性惠普客户服务顾问,询问惠普的公司名称、分类代码和帐号。他们不能,答应与他们的主管核实并回复我。他们没有! 在绝对的绝望中,我今天早上再次打电话与突尼斯的一名男性交谈,他也打不通,并给了我错误的信息等等! 惠普品牌应该为我发现自己陷入的混乱而感到羞耻!

HP Instant Ink 回复2026-07-13

Hi Sunil, We are sorry to hear of the issues with your account. Instant Ink is a subscription printing plan, not a cartridge purchasing service. The system bills for service monthly at the end of each billing cycle using the payment source you provide. If your account is suspended due to nonpayment, the Instant Ink cartridges will stop working. You will need to either update your payment source or you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected but, if still installed, the Instant Ink subscription cartridges will not function. Please update your payment at your online account at www.hpinstantink.com/signin. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

M
Malcolm Franks · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·

良好且简单的系统

HP Instant Ink 回复2026-07-13

Hi Malcolm, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

D
Donna Jones · 写过 1 条评价 · 体验于 2026-07-12 ·

这是一个敲竹杠

我在 HP Instant Ink 中注册了三台不同的打印机,不幸的是我的经历非常令人沮丧。几乎每周,我的一台或多台打印机都会因为与 HP Smart 应用程序或 Instant Ink 服务相关的问题而停止打印。 在处理这些反复出现的问题太长时间后,我决定取消我的 Instant Ink 订阅,卸载 HP Smart 应用程序,并从沃尔玛购买标准墨盒。自从进行此更改后,我的所有打印机都可以正常工作,没有出现任何问题。 更糟糕的是,我两周前取消了订阅,但仍被收取超过 50 美元的费用。由于不断的打印中断和取消后的意外费用,根据我的经验,我无法推荐这项服务。

HP Instant Ink 回复2026-07-13

Hi Donna, We appreciate your feedback. Please respond to our request for more information, and we will be happy to assist you. You can also contact Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. Thank you, The HP Instant Ink Team

S
Sharon英国 · 写过 13 条评价 · 体验于 2026-07-13 ·

彻底撕毁!

如果您偶尔使用打印机,则此订阅是可以的。打印 10 页需要 3.49 英镑,打印 11 页需要 6.49 英镑。我取消了订阅,墨水立即停止工作。我认为这是一种浪费,而且对环境不利。我有两个用过的和两个新的墨盒,都被浪费了。我可以说我已经在订阅中支付了该墨水的费用,因此应该能够使用它!这确实是一个骗局。两个墨盒在亚马逊上售价 22 英镑,但每月 10 页的订阅费用为 42 英镑,所以非常非常昂贵,如果你敢多打印一页,成本几乎会翻倍。 避免它,直接购买墨水更便宜,而且对打印页数没有限制!

HP Instant Ink 回复2026-07-13

Hi Sharon, To maximize your savings with HP Instant Ink, please choose the page plan that best matches your monthly page volume. We have plans from 10-1500 pages/month. You can log in at www.hpinstantink.com/signin to manage your account. We would be happy to review your account and share your personalized savings amount and recommended plan. Please respond to our request for more information so we can assist you. You can also contact Support for assistance at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mrs Randle · 写过 32 条评价 · 已认证 · 体验于 2026-06-25 ·

无需麻烦的墨水更换

更换墨水非常方便,无需费力去商店寻找合适的墨盒。另外还知道使用情况和性能正在受到监控。

HP Instant Ink 回复2026-07-13

Hi Mrs Randle, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

T
Teresa Manning · 写过 12 条评价 · 已认证 · 体验于 2026-07-09 ·

太容易了。

墨水在用完之前及时出现,并且会自动发生。还有什么更好的呢!

HP Instant Ink 回复2026-07-10

Hi Teresa, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

G
G K · 写过 16 条评价 · 体验于 2026-07-09 ·

HP 贪婪叛徒:阻止墨盒重新填充

回复:“然而,惠普坚称,其动态安全措施的实施不是作为定价策略,而是作为一种保障措施。该公司认为,模仿惠普专有芯片的假冒或仿制墨盒可能会损害打印机的性能、安全性,甚至知识产权保护。” HP 墨盒不能与内部有其他墨水一起使用。 被封锁的不是其他墨盒,而是 HP 自己的墨盒。 此外,惠普还采取欺骗性贸易行为,声称满墨盒“墨水量不足”,需要更换。 这些都是骗局/计划,目的是通过墨水比打印机销售赚更多的钱。

HP Instant Ink 回复2026-07-13

Hi G K, We appreciate your feedback. Please respond to our request for more information, and we will be happy to assist you. You can also contact Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. Thank you, The HP Instant Ink Team

M
MR GILHAM · 写过 13 条评价 · 已认证 · 体验于 2026-07-09 ·

我提出疑问,因为没有论文……

我提出疑问,因为 6 个多月没有收到纸质货物,而你们在我度假的几天内就结案了。即使您发送电子邮件说案件将被结案,这也很糟糕。不会改变我支付此项服务时没有发送任何纸张的事实

HP Instant Ink 回复2026-07-10

Hi Mr Gilham, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Private · 写过 43 条评价 · 已认证 · 体验于 2026-07-09 ·

可靠的

可靠、及时

HP Instant Ink 回复2026-07-10

Hi, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

J
James Hayday · 写过 9 条评价 · 已认证 · 体验于 2026-07-09 ·

无忧的墨水和印刷服务...

无忧的墨水和印刷服务物超所值。喜欢这项服务的轻松和高效。

HP Instant Ink 回复2026-07-13

Hi James, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

C
Chris Groves · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

最近的“礼物”概念是……

最近的“礼物”概念适得其反……与想要与您的客户签约的公司选择了奇怪的物品……它根本不起作用。

HP Instant Ink 回复2026-07-09

Hi Chris, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team