Hi K,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
P
Percival英国 · 写过 12 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
易于使用且简单明了
HP Instant Ink 回复2026-07-17
Hi Percival,
We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Hi Bill,
We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Hi,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Hi Norman,
Thank you so much for your review and reaching out for assistance.
Your invoice can be downloaded online at your account at hpinstantink.com. From your HP Instant Ink page, click on 'Print and Payment History', then scroll to the bottom of that page to find invoices available for download.
For assistance, please contact HP Instant Ink Support at 912 158 031, Monday through Friday from 08:30-18:00, or respond to our request for more information.
Thank you,
The HP Instant Ink Team
Hi Anastasia,
We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help.
Thank you,
The HP Instant Ink Team
T
Terri Ross · 写过 2 条评价 · 体验于 2026-06-22 ·
★★★★★
HP Instant Ink 的糟糕体验……
HP Instant Ink 程序的糟糕体验。我使用在当地 Staples 购买的 HP 墨盒进行打印时从未遇到过任何问题。然而,当我收到第一批 Instant Ink 时,每次打印任何东西时,我都必须进行三次“清洁”才能使一页正常打印,而所有后续页面都出现条纹,完全没有墨水。我计算了一下当月的打印量,每打印一份就浪费了大约五张纸。当然,我正确复印的四页要收取 25 美元的费用,这简直是雪上加霜。我已经使用 HP 至少 20 年了,现在我想更换为其他品牌。
HP Instant Ink 回复2026-07-13
Hi Terri,
We are so sorry to hear of your issues with your printer. Please respond to our request for more information, and we will be happy to assist you. You can also contact Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time.
Thank you,
The HP Instant Ink Team
D
Damon · 写过 7 条评价 · 体验于 2026-07-13 ·
★★★★★
好主意,但结束了一个骗局!
我订阅了 Instant Ink,因为这个想法很棒。实际上,只有在进行大量一致的打印时它才有效。我的打印需求和很多人一样,有时每月几页,有时更多。需要知道的事情!!!!页面不会保留。如果您在一个月内超出了限额,您将为此支付更多费用。墨盒仅按 HP 计划提供。如果您一个月使用更多墨水并且墨水量不足,您将不会自动获得新墨盒,直到下一次设定限额为止。如果您取消,打印机将停止工作,直到您从商店购买 OEM 墨盒。现有的,即使已满,也停止工作!除了一小部分特定百分比之外,对客户来说几乎没有什么好处。不要被愚弄并阅读小字!
HP Instant Ink 回复2026-07-13
Hi Damon,
HP Instant Ink is a subscription printing plan. Your printer tells us when to send more ink, and we deliver it to you before you need it. We send you HP Instant Ink cartridges when you first sign up for the service, and additional replacement cartridges are sent as needed based on ink usage, not by the month.
You choose an Instant Ink plan based on the number of pages you would like to print monthly. Your monthly fee covers the pages in your plan, allows you to roll over unused pages (up to triple your plan pages), ink delivery, and recycling. You are not purchasing ink cartridges through this service. For this reason, the subscription cartridges do not work after cancellation. The printer itself is never disabled, and you can install store-bought cartridges to keep printing.
We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
Hi Richard,
We are so sorry to hear of your issues with your printer. We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
S
Sunil Dharmabandhu · 写过 43 条评价 · 体验于 2026-07-13 ·
★★★★★
惠普让客户非常失望!
我的 HP Envy 6530e 新打印机无法工作,唯一的原因是我的直接借记付款 6.98 英镑存在未决问题!之所以出现这种情况,是因为我的巴克莱借记卡因欺诈交易而成为一张新卡。
上周,我联系了两名驻菲律宾的女性惠普客户服务顾问,询问惠普的公司名称、分类代码和帐号。他们不能,答应与他们的主管核实并回复我。他们没有!
在绝对的绝望中,我今天早上再次打电话与突尼斯的一名男性交谈,他也打不通,并给了我错误的信息等等!
惠普品牌应该为我发现自己陷入的混乱而感到羞耻!
HP Instant Ink 回复2026-07-13
Hi Sunil,
We are sorry to hear of the issues with your account. Instant Ink is a subscription printing plan, not a cartridge purchasing service. The system bills for service monthly at the end of each billing cycle using the payment source you provide.
If your account is suspended due to nonpayment, the Instant Ink cartridges will stop working. You will need to either update your payment source or you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected but, if still installed, the Instant Ink subscription cartridges will not function.
Please update your payment at your online account at www.hpinstantink.com/signin.
We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
Hi Malcolm,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
D
Donna Jones · 写过 1 条评价 · 体验于 2026-07-12 ·
★★★★★
这是一个敲竹杠
我在 HP Instant Ink 中注册了三台不同的打印机,不幸的是我的经历非常令人沮丧。几乎每周,我的一台或多台打印机都会因为与 HP Smart 应用程序或 Instant Ink 服务相关的问题而停止打印。
在处理这些反复出现的问题太长时间后,我决定取消我的 Instant Ink 订阅,卸载 HP Smart 应用程序,并从沃尔玛购买标准墨盒。自从进行此更改后,我的所有打印机都可以正常工作,没有出现任何问题。
更糟糕的是,我两周前取消了订阅,但仍被收取超过 50 美元的费用。由于不断的打印中断和取消后的意外费用,根据我的经验,我无法推荐这项服务。
HP Instant Ink 回复2026-07-13
Hi Donna,
We appreciate your feedback. Please respond to our request for more information, and we will be happy to assist you. You can also contact Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time.
Thank you,
The HP Instant Ink Team
Hi Sharon,
To maximize your savings with HP Instant Ink, please choose the page plan that best matches your monthly page volume. We have plans from 10-1500 pages/month. You can log in at www.hpinstantink.com/signin to manage your account.
We would be happy to review your account and share your personalized savings amount and recommended plan. Please respond to our request for more information so we can assist you.
You can also contact Support for assistance at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
M
Mrs Randle · 写过 32 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
无需麻烦的墨水更换
更换墨水非常方便,无需费力去商店寻找合适的墨盒。另外还知道使用情况和性能正在受到监控。
HP Instant Ink 回复2026-07-13
Hi Mrs Randle,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Hi Teresa,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
G
G K · 写过 16 条评价 · 体验于 2026-07-09 ·
★★★★★
HP 贪婪叛徒:阻止墨盒重新填充
回复:“然而,惠普坚称,其动态安全措施的实施不是作为定价策略,而是作为一种保障措施。该公司认为,模仿惠普专有芯片的假冒或仿制墨盒可能会损害打印机的性能、安全性,甚至知识产权保护。”
HP 墨盒不能与内部有其他墨水一起使用。
被封锁的不是其他墨盒,而是 HP 自己的墨盒。
此外,惠普还采取欺骗性贸易行为,声称满墨盒“墨水量不足”,需要更换。
这些都是骗局/计划,目的是通过墨水比打印机销售赚更多的钱。
HP Instant Ink 回复2026-07-13
Hi G K,
We appreciate your feedback. Please respond to our request for more information, and we will be happy to assist you. You can also contact Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time.
Thank you,
The HP Instant Ink Team
Hi Mr Gilham,
We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
P
Private · 写过 43 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
可靠的
可靠、及时
HP Instant Ink 回复2026-07-10
Hi,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
J
James Hayday · 写过 9 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
无忧的墨水和印刷服务...
无忧的墨水和印刷服务物超所值。喜欢这项服务的轻松和高效。
HP Instant Ink 回复2026-07-13
Hi James,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
C
Chris Groves · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
最近的“礼物”概念是……
最近的“礼物”概念适得其反……与想要与您的客户签约的公司选择了奇怪的物品……它根本不起作用。
HP Instant Ink 回复2026-07-09
Hi Chris,
We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team