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HP Instant Ink

203 条评价

3.2203 条评价
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关于 HP Instant Ink

数据更新
网站
instantink.hpconnected.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
79%(67/85 条)
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HP Instant Ink靠谱吗?

HP Instant Ink(instantink.hpconnected.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 203 条用户评价,属于商业服务分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Mr Graham Smith英国 · 写过 58 条评价 · 已认证 · 体验于 2026-07-16 ·

墨水在该到达的时候到达

墨水该到的时候就到了,不用担心用完

HP Instant Ink 回复2026-07-17

Hi Mr Smith, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

N
N.V.荷兰 · 写过 3 条评价 · 体验于 2026-07-17 ·

不要在这上面浪费你的钱。

这个系统Instant Ink完全是一个骗局,是野兽的印记。我于 2024 年 1 月 1 日以 3.99 欧元的价格订阅了 50 页。在最初的几个月里,他们给我寄了一整包墨盒,但我没有使用,因为打印机里还有墨水。后来尝试使用它们时,发现它们几乎是空的。里面没有墨水。随着订阅的进行,他们开始向我收取更多费用,因为我打印的页数超出了指定的数量。我的期望是他们在订阅中指定的时间范围内向我发送墨盒,而不告诉我应该打印多少页,不应该打印多少页。好吧,他们条件是如果我印多了就得付更多钱。但如果我每月打印的数量减少了,为什么他们不向我收取更少的费用呢?当我决定最终取消订阅时,我正在使用的墨盒突然无效,因此无法再使用,因为它们不再连接到 Instant Ink。为什么?我没有付钱给他们吗?

HP Instant Ink 回复2026-07-17

Hi N.V., Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function. We're happy to help at 020 721 92 39, Monday through Friday from 08:00-18:00, or respond to our request for more information. Thank you, The HP Instant Ink Team

R
Robert S英国 · 写过 6 条评价 · 体验于 2026-07-17 ·

以前很好,但现在不行了。

以前很好,但现在不行了。 一周前打开打印机几个小时,没有留下红色墨水,我以为它会按照合同在途中,但没有。今天尝试打印,然后我记得没有红色墨水,登录帐户并在试图让某人调查后,突然告诉我他们今天给我发送了墨水,我可能两周内都不会收到, 非常差而且不是我所付的钱。

HP Instant Ink 回复2026-07-20

Hi Robert, Thank you for reaching out. The service monitors your ink levels and sends you replacement ink before you need it. To ensure that you will receive replacement ink in a timely manner, your printer must maintain a connection to the service via wireless internet. To check your ink shipment status, please log in to your account at www.hpinstantink.com/signin/. Please look on your account Overview page under Ink Cartridge Status, at the section titled ‘View past and future ink shipments’. For assistance with ordering any ink you might need, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00 or respond to our request for more information. Thank you, The HP Instant Ink Team

R
Richard Roberts英国 · 写过 8 条评价 · 已认证 · 体验于 2026-07-16 ·

优质的服务。

HP Instant Ink 回复2026-07-20

Hi Richard, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

K
Kiyoshi Williams美国 · 写过 1 条评价 · 体验于 2026-07-01 ·

浪费钱

取消服务后,您将无法再使用已付费的墨盒。 我认为这项服务只有在您整天打印纸张时才会很好,因为即使您每月支付墨水费用,他们也不会发送墨水,直到墨水全部用完为止

HP Instant Ink 回复2026-07-17

Hi Kiyoshi, Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function. We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

S
Simon英国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

您什么时候墨水用完并且没有出现问题?

墨水永远不会在合适的时间用完,而且补充墨水总是很昂贵。 HP Instant Ink 安排可确保您永远不会用完墨水,而且支付的价格是预先知道的。 不可能是坏事。

HP Instant Ink 回复2026-07-20

Hi Simon, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

M
Mr Salter · 写过 7 条评价 · 已认证 · 体验于 2026-07-16 ·

服务很好

这项服务运作得很好。没有问题。因此,继续做它的设计目的。 谢谢

HP Instant Ink 回复2026-07-16

Hi Mr Salter, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

J
John Bailie · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·

惠普评估我何时需要墨水

惠普评估了我何时需要墨水,并通知我墨水到达;然后它来了!

HP Instant Ink 回复2026-07-16

Hi John, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

P
Paul Rex · 写过 63 条评价 · 已认证 · 体验于 2026-07-16 ·

帮助我密切关注我的打印机……

帮助我密切关注打印机墨水的使用情况,这是非常有用的工具,值得推荐。

HP Instant Ink 回复2026-07-16

Hi Paul, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

C
Charles Macpherson · 写过 27 条评价 · 已认证 · 体验于 2026-07-16 ·

一切都很棒而且专业

HP Instant Ink 回复2026-07-16

Hi Charles, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

H
Haldon · 写过 5 条评价 · 已认证 · 体验于 2026-07-16 ·

到目前为止我对…非常满意

到目前为止我对HP提供的服务非常满意

HP Instant Ink 回复2026-07-21

Hi Haldon, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

G
Grace Dangerfield · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·

这一切似乎运作得很好

这一切似乎运作得非常好。我现在是一个小用户,但在退休之前,拥有一个可靠的系统非常重要。

HP Instant Ink 回复2026-07-21

Hi Grace, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

L
Lea Trainer · 写过 6 条评价 · 体验于 2026-07-16 ·

从未收到任何墨水

从来没有收到过任何墨水!完全的骗局,每个月被拿走 4.49 英镑,天知道多久,但从未收到 I k 墨盒

HP Instant Ink 回复2026-07-16

Hi Lea, Thank you for reaching out. The service monitors your ink levels and sends you replacement ink before you need it. To check your ink shipment status, please log in to your account at www.hpinstantink.com/signin/. Please look on your account Overview page under Ink Cartridge Status, at the section titled ‘View past and future ink shipments’. For assistance with ordering any ink you might need, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00 or respond to our request for more information. Thank you, The HP Instant Ink Team

E
Eric Fennessey · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·

墨水总是及时到达……

墨水总是及时到达,并以坚固的包装寄出。

HP Instant Ink 回复2026-07-16

Hi Eric, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

S
Sandy Lane Out of School Club · 写过 5 条评价 · 已认证 · 体验于 2026-07-16 ·

墨盒已及时到达

墨盒已及时到达。我正在等待安装它们,但现在无法打印那么多页。

HP Instant Ink 回复2026-07-16

Hi Sandy Lane, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

J
Jim Gilzean · 写过 78 条评价 · 已认证 · 体验于 2026-07-16 ·

按照罐头上说的做!

HP Instant Ink 回复2026-07-16

Hi Jim, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

J
Jodi Bohr美国 · 写过 6 条评价 · 体验于 2026-07-15 ·

完全失望了。几乎没有收取数百美元的费用,并且在取消后禁止使用墨盒。

多年来我一直是惠普的忠实客户,购买他们的打印机和电脑。 2022 年,我注册了 HP Instant Ink。由于我很少打印,四年来我支付了数百美元,总共只收到一两个替换墨盒(其中一个包装仍然是全新的,等待使用)。 最近,惠普向我收取了双倍费用。当我联系聊天支持时,代表拒绝给我退款。意识到他们不重视客户忠诚度,我决定取消我的订阅。我刚刚收到一套新的墨盒,我是通过月费支付的,所以这些墨盒属于我。至少我是这么想的;惠普有一个完全不同的计划。 取消后,我发现了一个令人震惊的事实:惠普远程禁用墨盒,因此一旦计费周期结束,您就根本无法使用它们。您不拥有墨水;您仅租用打印页面的权利。惨痛的教训。 惠普几乎白白拿走了我数百美元,然后将我锁在自己家里,无法使用物理墨水。这感觉完全是掠夺性的。惠普正式失去了一位终身忠实的客户。省钱并购买标准零售墨盒。我买了一些亚马逊的非惠普墨水,今天到了。经过短暂的分期付款后,打印完美。 不幸的是,我的 HP 打印机仍然提示我需要注册 HP Instant Ink。 我已经多次点击“确定”按钮让它消失,但它又再次弹出。 也许惠普最终会意识到它不能虐待忠实的客户并停止向我发送弹出窗口。我在惠普以外购买的墨水效果很好。

HP Instant Ink 回复2026-07-17

Hi Jodi, Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function. We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information. Thank you, The HP Instant Ink Team

A
Aslam Cheval英国 · 写过 10 条评价 · 已认证 · 体验于 2026-07-16 ·

客户服务非常快…

客服很快就检查并解决了问题。 谢谢。

HP Instant Ink 回复2026-07-17

Hi Aslam, We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

T
Trevor Frost英国 · 写过 18 条评价 · 已认证 · 体验于 2026-07-16 ·

永远不用担心墨水

永远不用担心墨水用完,它会在墨水用完之前及时送达。不再需要去商店才发现缺货,然后再去寻找谁有库存。

HP Instant Ink 回复2026-07-17

Hi Trevor, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team

R
Rita Swift英国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

无忧无虑

我不必担心墨水用完。服务非常好。

HP Instant Ink 回复2026-07-17

Hi Rita, Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. Thank you, The HP Instant Ink Team