Intex - North America

Hearing that our warranty team took great care of you on both occasions brings a huge smile to our faces. When a product needs attention, getting a swift and hassle free solution is exactly what you deserve, so knowing we stood behind our gear and earned your trust means the world to us. Thank you so much for taking a moment to share your positive experience, and we hope you continue to enjoy your products for a long time to come!

It is fantastic to hear that your teenager was able to get a comfortable night's sleep on our airbed while you sort out a permanent setup. Finding a hole in a bed when you rely on it is a total pain, so I am so happy our team got a fresh one sent out quickly to take some weight off your shoulders. We are super grateful for your trust in our brand and for your loyalty when it comes to your outdoor gear. Thank you for taking a moment to drop by and share your review, and we hope your son enjoys the new bed!

Getting brushed off when your equipment stops working only a month in is so exhausting, especially when you just want to relax and enjoy your pool. I am so glad our team could step in, cut through the noise, and get a brand new pump sent out to make things right. Hearing that you had a smooth experience with us really brightens our day. Thank you so much for giving us the opportunity to turn your season around, and enjoy the rest of your summer in the water!

Discovering a hole in your brand new pool when you are all set to fill it up is so disappointing, so I am thrilled our team could turn things around for you quickly. We know how much of a hassle it can be to gather paperwork for a claim, and hearing that our rep made the process easy and fast truly warms my heart. Thank you so much for the wonderful shoutout and for trusting us with your summer fun. Have an amazing time splashing around in your new pool!

That is incredibly frustrating, especially after dealing with the exact same failure on your pump timer twice in a row. Buying a high quality system only to have the replacement quit on you right when you need it leaves a really bad taste in your mouth. You deserve equipment that keeps your pool running smoothly without forcing you to buy pricey parts over and over. We hear you loud and clear on this issue. Our team relies heavily on straightforward feedback like yours to spot repeat technical problems and rethink how we handle tricky warranty situations. Thank you for being so honest about your experience, as taking your feedback to heart is the only way we can improve our products and sharpen our support for everyone.

Hearing that your warranty claim went smoothly from start to finish truly makes our day. Having a quick turnaround and a friendly voice on the phone when you need help is what we aim for every time. Thank you for giving us a shoutout and for taking time out of your afternoon to share your experience with us!

Having a pump fail is never fun, so I am really glad our team was able to get a new one to your door in just five days. Dealing with warranty requests should always be quick and simple, and knowing our representative took good care of you really brightens our day. Thank you so much for taking a moment to share your experience, and please let us know if you ever need a hand down the road!

Hearing that our team got back to you right away and took great care of your inquiries made my day. Providing quick and helpful support is always our goal, so knowing everything went smoothly for you means a lot to us. Thanks for sharing your experience, and please feel free to reach out anytime if you need a hand!

Opening a brand new box only to find a tear in your product is such a letdown, so I am so glad our team could step in and make the claim process easy for you. Getting that replacement to your doorstep quickly so you could get back on track is exactly what we aim for. Thank you so much for sharing your experience with us, and we hope you thoroughly enjoy your product!

Having a motor quit on you in less than a year is definitely frustrating, especially on a bed you rely on every day. While we are happy our team made the warranty process smooth and got a working replacement sent out free of charge, we completely understand why that early failure left you doubting the overall durability of the product. Your feedback gives us a clear look at where our equipment needs to hold up better over time. Thank you for being open and honest about your experience, as your input plays a huge role in helping us build stronger products and better service moving forward.

It is wonderful to hear that you have trusted our air mattresses for so many years. Having one of your three new beds develop a slow leak after a month is definitely annoying, so I am really glad our warranty team jumped right in to get a fresh replacement out to you without delay. We are super grateful for your ongoing support and for recommending us to your family and friends. Have a wonderful rest of your week!

It is miserable to spend three nights on an airbed that will not hold proper firmness, especially when you were counting on it while waiting to get your main mattress. Expecting a replacement to fix the issue only to have it feel worse than the original is completely unacceptable, and we understand why you are so let down. Thank you for being upfront with us about what happened. Sharing your candid experience gives us a clear look at where our product quality falls short, and your input is a vital part of how we work to make things better for our customers.

Taking a brand new kayak out for its first maiden voyage only to discover a leaking seam is definitely a disappointment, so we completely understand how frustrating that initial delay must have been. We are so glad our support team was able to step up, get a replacement sent out in just three days, and turn things around for you. Hearing that you are now out enjoying the lake and rivers with a steady ride makes all the difference to us. Thank you for giving us the chance to make it right and for sharing your story with our community.

Finding a leak in a brand new pool is a real buzzkill right when you are excited to fill it up and splash around. I am so glad our support team was able to verify your claim and get a fresh replacement shipped out to you without delay. We appreciate you giving us the opportunity to turn things around for you. Thanks a bunch for leaving a review, and I hope you have an awesome time enjoying your new pool this season!

That is wonderful to hear. Having a seamless experience with zero hassle is exactly what we aim to deliver, so knowing our team took care of everything for you means the world to us. Thank you for taking the time to share your feedback, and please reach out whenever you need a hand in the future!

Hearing that our team went above and beyond to send out your missing part plus a little extra truly warms my heart. Having a friendly and helpful person on the other end of the line makes all the difference when you are trying to get an issue sorted out. We are so grateful for your kind words, and we hope you have a fantastic time enjoying your product!

Getting a defective pump motor sorted out can be a real headache, especially when you run into hitch after hitch with paperwork. I am so glad our team stayed friendly and worked alongside you to get that replacement approved in the end. Thank you for hanging in there with us and for taking a moment to share your review!

Having a retail seller turn you away when you need help is always a frustrating position to be in, so I am so happy our team could step up and take care of you. Hearing that the whole process was smooth and stress free truly brings a smile to our faces. We are so grateful to have earned your trust and loyalty, and we look forward to serving you for many years to come!

Dealing with an air bed that bubbles or loses air in the middle of the night is zero fun, so we are thrilled our team was able to turn things around for you. Getting your new replacement delivered via FedEx just a week after your call is exactly the smooth service we strive for. Thank you so much for sharing your detailed experience and for giving us the chance to help!

It is awesome to hear that our team took great care of you even though you bought your pool from a third party vendor. Delivering quick and reliable support no matter where you purchased your item is always our goal. Thank you for leaving such a nice review, and enjoy spending time in your pool!