ipaymy

Hi Jeffrey, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than happy to know that we have assisted on keeping you informed on your transaction's status. Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Lawrence, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than happy to know that you find our platform easy to schedule a payment and that the transaction was smoothly processed. Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Chon, Thank you for taking time to leave a review. As a payment provider regulated by Monetary Authority of Singapore (MAS), we require supporting documentations for processing the invoices relevant to the payment. We have reached out to you on two occasions and have provided you a deadline to get back to us by with the necessary documentations. We do not allow users to make payment over the stated invoice amount as this is one of the regulations we have to abide to. It is also listed in our terms and conditions that our team will reach out to you should there be any clarifications required. Please feel free to contact our live channels or drop us an email at [email protected] for further clarifications or queries, we are here to assist.

Hi Jhon, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than delighted to know that you find our services fast and hassle free! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Willy, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our payment schedule will indicate the payout date once the user involved have made payment, the transaction will be paid out by the end of the business day as scheduled. Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Alex, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. I am more than delighted to know that you have found our platform easy to use and navigate! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi there, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than delighted to know that we have assist you in your query in a responsive manner! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Dale, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. I am more than delighted to know that our team have smoothly transacted your payments! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Ping Hwee, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. I am more than delighted to know that I have managed to resolve the issues that you were facing with and also assisted you on your necessary payments! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Andrew, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than delighted that you found our platform easy to use and set up and also earn rewards on it! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Irene, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than happy that you found our platform easy to use and easy to earn rewards. Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Andrew, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than happy that we have managed to assist you on your scheduled payments. Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Kok Tong, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is more than happy that we were of assistance to you and that you found our platform easy to use! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Roger, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team is delighted to hear that you found our platform easy to use! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Evan, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. We are glad that you found our platform user friendly and easy to use! Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Shane, Thank you for taking time to leave a feedback. We appreciate you leaving your feedback regarding the upcoming scheduled payments for recurring transactions. As our dashboard splits up the one time payment and recurring payment, you can find your upcoming recurring scheduled payments under 'Individual Payments' on our dashboard. We also are grateful for your feedback on our dashboard and will strive to improve our UI for the betterment of users. We noted that you have contacted us on 1 July 2024, Monday 8:54am. We would like to kindly inform you that our customer support services are only available from 9.30am to 6.30pm Singapore Time on business days. Please feel free to reach out to us through our live chat or email at [email protected] should you require any assistance, we are always here to assist.

Hi Eddie, Thank you for taking the time to share your feedback with us. Let us first say that we are sorry to hear you did not have a good experience with ipaymy. It is never our intention to mislead our customers, and we are always looking for ways to improve our product and customer experience. In this case, we would like to inform you that the Fund Safeguarding fee is aligned with the Payment Services Act in Singapore and is designed to ensure the safety and accessibility of your funds while in transit to the intended recipient. We would also like to clarify that the Fund Safeguarding fee is detailed on the Review and Pay page where the payment and associated fees are itemized. This detail is presented as the last step of every payment made on ipaymy to ensure complete clarity of the total payment amount, including fees. We are on standby if you have any questions or would like to discuss this matter further. Feel free to reach out to us through our live chat or email at [email protected]

Hi there, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. We are glad that you our team have managed to assist you on your queries. Please contact us at [email protected] or our live channels should you have any further queries or require assistance regarding our platform. We truly appreciate your support and thank you once again for taking time to leave a review.

Hi Darryl, Thank you for your feedback! We appreciate your feedback and taking time out to leave us a review. We would appreciate if you can let our team know through our our live chat, email at [email protected] or via our various social media platforms on what did you find unsatisfactory or requires improvement and our team will definitely review the comment for future references! We truly appreciate your feedback and thank you once again for taking time to leave a review.

Hi Alfred, Thank you for your feedback! We appreciate your kind feedback and taking time out to leave us a review. Our team strives to provide promotions more regularly for our users. Feel free to reach out to us through our live chat, email at [email protected], or via our various social media platforms should you have any queries or clarifications.