ipaymy

Hi Ethan, thank you so much for taking the time to write such a heartfelt and detailed review! We are absolutely delighted to hear about your positive experience with ipaymy. Navigating a newborn, a new home, renovations, and taxes all at once is no small feat. We are incredibly honoured that we could step in and make the payment process a seamless and stress-free part of your journey. Knowing that our team's support felt genuinely warm—like working with a friend—is the highest compliment we could ask for. Wishing you and your wife all the best with your growing family and your new home. We hope you get to enjoy that well-deserved trip very soon! If you ever need assistance in the future, you know where to find us.

Hi Wilson, thank you for your kind review! We’re glad you found our rates attractive and the platform easy to use—that’s exactly what we aim for. If there’s anything we can do to make your experience even better, feel free to let us know anytime.

Thank you for your feedback Evi! We’re glad to hear our team was able to respond to you in a timely manner. If there’s anything more we can assist you with, feel free to reach out anytime—we’re here to help.

Thank you for taking the time to leave us a 5-star review Marcus! We’re glad to hear that you found using ipaymy fast and easy — that’s exactly the experience we aim to deliver. If you have any suggestions on how we can make things even better next time, feel free to reach out to us at [email protected]. Thank you again for choosing ipaymy.

Thank you for your kind words Penwyn —we’re really happy to hear that you’ve had an excellent experience with both our payment process and overall platform. We’re constantly working to keep things smooth and intuitive, so it’s great to know it’s making a difference for you. Appreciate your support, and we look forward to continuing to serve you!

Hi EGC, Thank you for your feedback—we’re glad to hear that you find our service fast and convenient. That’s exactly what we aim to deliver. We understand your concern regarding fees. Our pricing reflects the underlying costs from card networks and partners, as well as the value of enabling flexible and seamless payment experiences. That said, we’re continuously working on optimising our offerings and exploring ways to provide more cost-effective options where possible. Appreciate your support, and thanks again for sharing your thoughts.

Thanks for the kind words! Glad to hear you found it easy to use—that’s exactly what we aim for. If there’s ever anything we can do to make your experience even smoother, just let us know 😊

Hi there, thank you for the great review! We’re glad to hear the setup was smooth and the experience has been easy for you — that’s exactly how payments should feel. No drama, no headaches, just get it done.

Thanks for the feedback ST! We understand the rates may feel higher—this is due to increased processing and card network costs. We’re continuously reviewing pricing to stay as competitive as possible.

Appreciate your comment Chee Hong! We know fees matter, but it’s great to hear the platform is helping you manage cashflow effectively.

Hi there, appreciate you sharing this. The 2.6% fee reflects underlying processing costs, but we’re constantly reviewing our rates to offer the best value to our customers.

Thank you for the kind feedback HC! We’re glad you found the platform easy to use and transparent—supporting our customers is a priority for us.

Hi Andrew, thanks for the review! We’re glad you found the one-time and recurring payment experience fuss-free—that’s exactly what we aim for.

Glad to hear that Jonas! Ensuring payments go through on time is exactly what we aim for—thanks for sharing your experience.

Thanks for the great feedback Charles! We’re happy the bulk purchase rate and platform experience met your expectations. Support for loans tied to recurring payments is supported on our platform however it only applies for car or mortgage loans. Feel free to reach out to us at [email protected] to find out more!

Hi Haldmir87, we appreciate the honest feedback. Mastercard does tend to come with higher underlying costs compared to Visa, which impacts how competitive the offers can be. We hear you though, and we’re continuously exploring better Mastercard deals with our partners.

Hi Popai, Thanks for taking the time to leave a review - glad everything went smoothly for you!

Hi Justin, thanks for the thoughtful feedback - we really appreciate it. Great to hear that the shorter payment period and usability have made the experience better for you, and that you prefer using us over other platforms. The point about discounts for frequent business users is fair, and it’s something we’re actively looking into as we continue improving our offering. Thanks again for sharing this with us!

Thanks for the review! Great to know the support made a difference, we'll share your feedback with the team. Merry Christmas and have a great year ahead!