Unique-designed Gym Wear with Affordable Price & High Quality.Enjoy Free Shipping $69+ & 30 Days Easy Return.
以上内容由商家自行提供，未经平台核实。Ironpandafit（ironpandafit.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 871 条用户评价，属于购物与时尚分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers consistently love the high quality of the clothing, frequently praising the amazing fabrics, durable materials, and fun, cute t-shirt designs that receive many compliments. Consumers also appreciate the remarkably fast delivery service alongside a friendly support team that quickly and efficiently resolves any order issues. Some reviewers were not happy with sizing inconsistencies, noting that items often arrived much larger or smaller than expected. Others mentioned that international shipping took a very long time and certain items featured thin materials or poor fabric quality. A few people also experienced frustrating delivery delays or packaging issues when trying to receive their orders.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Hi Andreas Madsen, Thank you so much for your kind feedback! We're thrilled to hear that you’re happy with the quality of the products and that your order arrived quickly. Your support means a lot to us — thank you again for choosing Ironpandafit!💖 Best regards, Ironpandafit Customer Service Team
I ordered several items and selected the sizes carefully based on my exact measurements, following IronPanda’s size guide. Unfortunately, none of them fit — the t-shirts were too large, and the pants too small. When I reached out to customer service, IronPanda explained that returning the items internationally would not be cost-effective and suggested an alternative solution instead. That was disappointing, as I would have preferred a full return and refund, especially after following the sizing guide properly. That said, their team was responsive and understanding. They offered a 40% refund without requiring a return, which helped ease the frustration and showed they care about customer satisfaction. While I wish the sizing guidance had been more accurate and international returns better handled, I appreciate their flexibility and willingness to resolve the issue fairly. I haven’t placed my new order yet, but I intend to — and I look forward to finally receiving the right sizes. Overall: a frustrating start, but a respectful and constructive resolution. A brand that listens
Dear Adrien D, Thank you so much for taking the time to share your detailed experience with us. We truly appreciate your kind words about our team’s responsiveness and willingness to find a fair resolution. We’re sorry that the sizing did not meet your expectations and that the return process for international orders was not as smooth as it should have been. Your feedback is incredibly valuable, and we are working hard to improve both our size guides and international return policies to better serve customers like you. We hope your next order brings you the perfect fit and an even better experience. Thank you again for choosing Ironpandafit — we’re grateful for the chance to keep improving and serving you better.😊 Best regards, Ironpandafit Customer Service Team
Good luck getting your order from them, terrible shipping times and no help whatsoever from their "customer service" I've been waiting for my order for almost 2 months. Would leave a 0 start review if possible. Still no product and they refuse to refund my money. Horrible company all around, don't waste your money.
Dear Heather, We are deeply sorry for the experience you’ve had and for not providing the support or resolution you deserve. We understand your frustration and regret that your order has not arrived or been resolved. Your feedback is important to us, and we truly apologize for falling short in every way. If you have not received your package, please kindly offer us your order information, so we can check and help you better. Thank you for your honesty, and once again, we sincerely apologize for the inconvenience and disappointment. Best regards, Ironpandafit Customer Service Team
Horrible …the products were not as described and I payed for expedited shipping and received the items more than 3 weeks later…
Dear Cynthia Torres, We are truly sorry for the experience you’ve had and for the disappointment caused by both the product quality and the shipping delay. We understand your frustration, especially after opting for expedited shipping. Please know that we take your feedback seriously and are working to improve both our product descriptions and delivery timelines. Please kindly offer us your order information so we can check and help you better. Thank you for bringing this to our attention, and once again, we sincerely apologize. Warm regards, Ironpandafit Customer Service Team
Nearly a month and I still don’t have my item. Got an email on 8th June saying my order was on the way. Today is 17th June and still no order. Luckily I paid through CLEARPAY so have put a dispute in to cancel my order
Dear Customer, We are truly sorry for the delay in receiving your order and for the frustration this has caused. We understand how disappointing it is when your item doesn’t arrive as expected — especially after already waiting. We would like to look into your case right away and help you better if you could offer us your order information. We also apologize for the lack of updates and communication on our end. Thank you for your understanding, and once again, we sincerely apologize for the inconvenience. Warm regards, Ironpandafit Customer Service Team
Turns out IronPanda is a dropship company using Chinese manufacturing facilities. While I don't have an issue with this, it's not outlined clearly on their website. It has been a month since I placed my order with them and have not been able to track my package since it cleared customs 17 days ago. I have reached out to customer service and am currently 13 emails in with no respite. They told me they have two tracking numbers (one for the international shipping which they have provided and one for domestic shipping which they have not). Instead of providing any sort of helpful information, they just keep saying "wait a few more days" which doesn't respond to any of the questions I've been asking. In addition, I have been spammed with more than 2-3 marketing emails per day Their customer service is reprehensible. I was excited because they had a lot of cool shirts and gymwear but given their business strategy and customer service policies, I likely won't buy from them again and am starting to regret buying from them in the first place
Dear Customer, We are deeply sorry for the experience you’ve had and for not providing the level of service and transparency you deserve. We understand your frustration with the lack of tracking updates, the delayed communication, and the frequency of marketing emails. You're absolutely right — our team should have provided clearer information and responded to your concerns more effectively. Your feedback is important to us, and we’re taking it seriously as we work to improve both our shipping transparency and customer support processes. Please kindly offer us your order information so we can check and help you better. Once again, thank you for bringing this to our attention, and please accept our sincerest apologies for the inconvenience and disappointment. Warm regards, Ironpandafit Customer Service Team
Dear Customer, We are truly sorry to hear that you have not received your order. We understand how frustrating and concerning this must be, especially after waiting patiently. We would like to look into your case personally and explore the best solution for you. Please kindly offer us your order information so we can check and help you better. Thank you for your understanding, and once again, we sincerely apologize for the inconvenience. Warm regards, Ironpandafit Customer Service Team
Can we give 0 stars to this? I am sending 1 star reviews from my five different profiles for this fake ahh company. Ordered it a month ago while it said 4-7 days, still haven’t arrived yet. Never ordering from there again.
Dear Customer, We are truly sorry to hear about your negative experience with our service. We completely understand how frustrating it must be to wait far longer than expected for your order. This is not the level of service we aim to provide, and we deeply regret letting you down. We’d like to investigate this matter further and make things right. Could you please provide us with your order number or any additional details? If your order has not arrived, we are happy to issue a full refund or work on an alternative solution that suits you. Your feedback is invaluable, and we take it seriously as we work to improve our processes. We sincerely hope to regain your trust in the future. Thank you for bringing this to our attention. Please don’t hesitate to reach out if there’s anything else we can do for you. Best regards,
Iron on decals, after one wash the decal shriveled up, and misspelling on one shirt, I spent alot on these shirts and will never again get from here!
Dear Customer, We are very sorry to hear about the issues with your order, including the decal problem and the misspelling on the shirt. This is not the quality we aim to provide, and we deeply regret the inconvenience caused. Unfortunately, we couldn’t locate your order. Could you please provide us with the name, email, or any other details used when placing the order? Photos of the items would also be helpful. Once we have this information, we’ll do our best to resolve the issue, whether through a replacement or a refund. Thank you for your understanding, and we look forward to assisting you. Best regards,
Horrible experience. This is a scam. They lie about their shipping time frames. I have been waiting for my package for a month and a half. They have provided two different shipping numbers during the course of my constant follow up about my package. Neither one is close to delivering. I paid installments thru Afterpay and completed all the payments and still no product! I wish I read reviews before ordering and hopefully by reviewing someone else will see. They have extremely poor customer service when you reach out to them. Their response is please be patient. I will never order from here again. If they were honest about shipping and delivery times then this would be different but they are not which is the big issue. I have reported them everywhere and on all platforms.
Dear Customer, Thank you for contacting us regarding your order. After checking the tracking information, we confirmed that your package was successfully delivered. We hope that your package was received in good condition and meets your expectations. We sincerely apologize for any confusion or inconvenience caused during the shipping process. We understand that delays and miscommunications can be frustrating for you, and we are committed to improving our service to ensure a smoother experience for you in the future. Sincerely,
OVERALL: ✅ Order placed on May 10 ⏳ Tracking stuck at LAX from May 22 for over 3 weeks 📨 Multiple vague or repetitive email responses from different reps ❌ Initial offers: 10% refund and $30 discount – not acceptable given the delay 📢 Escalated several times requesting a full refund ✅ Full refund received on June 15 📦 Product finally arrived on June 21 ⚠️ Poor communication and long delays throughout the process 🤔 Might recommend if you’re not in a rush — the product is decent, but don’t expect timely delivery or reliable updates ------------------------------------------------------------- UPDATE 2: The sweatshirt arrived today, over six weeks after I placed the order. The product itself is decent. ------------------------------------------------------------- UPDATE 1: I received a full refund from Iron Panda on June 15, following multiple delays and escalation. While I appreciate the resolution, it took considerable effort to reach this point. ------------------------------------------------------------- I placed Order #IP300633 with Iron Panda Fit on May 10, 2025. Today is June 14, and I have still not received the product. The tracking has shown my package stuck at LAX since May 22, and there have been no meaningful updates since. What followed was a full month of empty apologies, copy-pasted excuses, and what I can only describe as customer service gaslighting. Timeline of Failures: May 30 – June 4: I was told multiple times that my package had cleared customs or would arrive "soon." The only action offered was a $30 discount code for future purchases — despite me not receiving my first order. June 5 – June 8: Continued emails with vague updates. I told the company explicitly that if the item didn't arrive by June 11, I wanted a full refund. June 11 – June 12: I followed up again, only to be told the package was in my country and I should just wait longer. Still no tracking updates. June 13 – June 14: After more delays, they offered me a 10% refund if I agreed to wait even longer. I made it very clear I no longer wanted the item and requested a full refund due to their repeated failure. My exact words: “Return your item to your warehouse and refund me the full price of the item that I paid for. Do not insult me with 10% refund or $30 discount when your entire company has been an utter failure at their job.” Despite all of this, Iron Panda Fit refuses to issue a full refund, and continues to send hollow apologies while ignoring the core issue — they took my money and failed to deliver a product. I gave this company ample time, multiple opportunities, and every benefit of the doubt. Their customer service appears to operate on a script of delay tactics, and they show no intention of honoring refund requests, even when they have failed to deliver the product. Avoid this company. Unreliable shipping, dismissive support, and zero accountability.
Dear Customer, First of all, we sincerely apologize for the unpleasant experience you had during the order process. We understand how frustrating it is to wait more than a month for your order to arrive, only to receive delayed delivery, vague updates, and inadequate solutions. This is not the standard we strive to maintain, and we take full responsibility for the inconvenience caused. We are taking steps to investigate the delivery issue and improve our customer service processes to ensure that this does not happen again. Sincerely,
I've been waiting more than a month as well and have been in contact with their support team whom have not given me any real update on my order other than 20% discount codes when I've requested a refund numerous times. My tracking has not updated since 05/22. I will NEVER shop here again and suggest you don't either.
Dear N Hughes We are deeply sorry for the experience you’ve had and for not providing the updates or support you deserved. We understand your frustration and disappointment, especially after waiting so long and reaching out multiple times. We sincerely regret falling short of your expectations and for the lack of clear communication. Your order is important to us, and we would like to look into your case personally. Please offer us your order information so we can check and help you better. Thank you for your honest feedback, and once again, we truly apologize for the inconvenience and stress caused. Best regards Ironpandafit Customer Service Team
Update 1: Their customer service is truly awful. They'll reply to all the reviews on TrustPilot and pretend like they'll do everything they can to help and even ask for your order number, but won't do anything about it. I'm looking to file a chargeback with my CC company because this is ridiculous. I will never purchase anything from them again. It's a drop shipping company that doesn't ship within the time frame given on the website. When you reach out for help they'll continually lie and say it's in transit to your destination even though the tracker they send says differently and can't provide any type of timeline on when the order will be delivered. If you ask to cancel or ask for a refund they'll claim they can't because it's already been shipped. A shipment they can't track or give you information on when it'll arrive. Terrible business model and customer service.
Dear Sungmin Yi We are deeply sorry for the experience you’ve had with our company. We understand your frustration and disappointment, and we truly regret falling short of your expectations. We take your feedback seriously and are working to improve both our shipping processes and customer support to provide a better experience for future customers. Please offer us your order information, we want to do what’s right and will assist you accordingly. Thank you for your honesty — it helps us learn and grow. Warm regards Ironpandafit Customer Service Team
Im from Mexico City and I leave this review of the site saying that it is not a scam, they actually are a company that gives really good quality products and not gonna lie they are awesome in design. IronPanda Fit needs to work on their delivery times and be more transparent with those delivery dates since I waited pretty much a month to receive my order in “Expedited” option. I ordered this product on May 16th and I’m receiving it today June 13th, and asked the support team 2 times for updates through the month (links provided for tracking never worked properly but I understand that another company is in charge of that). Quality and design of the products are awesome and also the sizes are the ones I ordered according to their guide on their site. If you’re looking to buy things from the store do it since they are really cool but just keep in mind that they won’t be arriving next week, probably over a month to deliver. Hopefully they solve this soon or at least be more transparent on those huge delivery dates :))
Dear Manuel M Thank you so much for your honest and thoughtful review — we truly appreciate your support and kind words about the quality and design of our products. We’re really glad to hear that your items fit well and that you’re happy with them overall. We also sincerely apologize for the long delivery time and the issues with the tracking links. You're absolutely right — we need to improve transparency around shipping and we are actively working on it. Your patience means a lot to us, and we hope you’ll consider ordering from us again in the future. Thank you for recommending us to others, and for helping us grow with your encouragement. Best regards Ironpandafit Customer Service Team
I think the neck should be open up a little bigger. That way it wont feel like it is to tight.
Dear Don, Thank you for your feedback — we really appreciate you taking the time to share your thoughts on the design. We’ll definitely pass along your suggestion about the neckline to our design team. Your input helps us improve and create even better products in the future. If you have any other ideas or need assistance with anything else, feel free to reach out. Thank you again for supporting Ironpandafit! 😊 Best regards Ironpandafit Customer Service Team
I ordered some T-shirts from Ironpanda and was really excited about them – especially because I love the quotes. Unfortunately, the lettering started peeling off on all of them after just a few washes, even though I always washed them inside out. It’s a real shame, because the design itself is great!
Dear Alicia Schempp, Thank you for taking the time to share your experience with us. We're truly sorry to hear that the lettering on your t-shirts started peeling after just a few washes — we completely understand how disappointing that must be, especially since you took care to wash them properly. Your feedback is very important to us, and we sincerely apologize for not meeting your expectations in terms of quality and durability. We stand by our products and would like to make this right. If you're open to it, we'd be happy to offer a replacement for the damaged items. We truly appreciate your support and value customers like you who help us improve. Please feel free to reach out directly so we can assist you further. Thank you again for your honesty and understanding. Best regards Ironpandafit Customer Service Team
Here’s the deal… I ordered on 5/6/25 and I received my shirts 6/9/25. Ridiculous but even when I emailed support, a Shi Yi told me to contact USPS, which clearly wasn’t the courier as you could tell by the tracking number. A lil impatient and sassy but I could care less about that I just needed my shirts. After she figured who the courier was she gave me the number and I received my package a few days after that call. 🤥🥱 mhhh The shirts themselves aren’t true to size but the quality ain’t that bad. The quotes are creative which is what attracted me to them at first. Somebody in the states should make these cos I def won’t be ordering again. But I’d like more similar concept shirts.
Dear thuliswa capa, We’re sincerely sorry for the shipping delays and the confusion with the courier details. That should never have happened, and we apologize for the extra effort it caused you. We’ve taken note of this to ensure our team provides clearer and more accurate support moving forward. We’re glad to hear that you eventually received your package and that you like the creativity behind our quotes and designs. However, we regret that the sizing wasn’t true to size and that your overall experience didn’t meet your expectations. If you're open to it, we'd love to make things right — whether through a refund, exchange, or a special offer for future orders. While we currently ship from overseas, we’re always exploring options for local partnerships in the U.S., and your suggestion is definitely encouraging. Thank you again for your understanding and for supporting Ironpandafit. We hope to have the chance to serve you better in the future. Best regards Ironpandafit Customer Service Team
I wish I could give 5 star. After over 6 weeks I finally received the two shirts I ordered. I had to reach out three time to get a status.
Dear customer Thank you for your feedback, and we're glad you finally received your order. We truly appreciate your patience and understand that waiting over six weeks was not the experience you expected. We apologize for the delays and the need to follow up multiple times — we’re working hard to improve our shipping and communication processes to ensure a better experience for all our customers. Thank you for your understanding. We are working hard to improve our service and prevent such issues in the future. Best regards Ironpandafit Customer Service Team
I placed an order 4 (business) days ago(on 18 may) and the order is not ready yet and meanwhile i changed my mind, so i asked for cancellation and refund yesterday, and today i sent a second request for cancellation and refund, but still NO ANSWER. They clearly don't care about the customer. UPDATE(23 may): they cancelled my order and started the refund process, very happy that they actually responded.
Dear Customer, We sincerely apologize for the delay in responding to your cancellation and refund request. We understand how frustrating it must be to wait for a response, especially when you’ve reached out multiple times. Please rest assured that we do care about our customers, and we’re truly sorry for not getting back to you sooner. We would like to process your refund immediately. we have helped you with your request and sent an email to you, please kindly check your email box to confirm it. Once again, thank you for your patience and understanding. We’re working hard to improve our response time and provide better support to all our customers. Best regards Ironpandafit Customer Service Team
The clothing, sharts are nice with soft cotton.. Good material to workout in
Dear Customer, Thank you for your kind feedback! We're glad to hear that you're happy with the soft cotton fabric and find it comfortable for working out. We appreciate your support and hope you enjoy wearing your new gear! Best regards Ironpandafit Customer Service Team
共 871 条符合条件的评价
Nerdywave
Ironpandas
Tokyo-Tiger
Purplehecate
Cherrykitten
geeksoutfit.com
Pagewings
Guidingcross