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itemku

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753 条评价

3.1753 条评价
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关于 itemku

数据更新
网站
itemku.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
692 条评价
差评回复率
96%(265/277 条)
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商家自述

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

以上内容由商家自行提供,未经平台核实。

itemku靠谱吗?

itemku(itemku.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 753 条用户评价,属于商业服务分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 96% 的差评;评价主要围绕产品、使用体验、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers. However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Not solving the issue regarding the…

Not solving the issue regarding the transaction disputes

itemku 回复2026-10-11

Dear Customer, We apologize for the frustration regarding your transaction dispute. According to our support record review, the seller has provided official proof of delivery confirming that the order was sent to your registered account details. If you have evidence showing that the items were not received or are inaccessible, please attach it directly within your active support ticket so our team can perform a secondary review. Thank you.

very bad customer service

itemku 回复2026-10-11

Dear Customer, We apologize for the inconvenience you experienced regarding your voucher code order. Please be informed that itemku acts as an intermediary platform that upholds fairness for both buyers and sellers. Ticket handling and fund releases are processed in accordance with established procedures and timeframes. If you have further issues or additional evidence regarding the voucher code, please respond to your active support ticket so our team can perform a re-investigation into your transaction. Thank you.

tidak menyelesaikan masalah

itemku 回复2026-10-11

Dear Customer, Kami memohon maaf atas ketidaknyamanan atau kesalahpahaman yang terjadi terkait transaksi kamu. Berdasarkan hasil pemeriksaan pada tiket laporan kamu, tim kami telah menyelesaikan proses investigasi dan membatalkan transaksi tersebut sepenuhnya. Informasi mengenai pembatalan tersebut juga telah kami sampaikan melalui sistem laporan kamu. Apabila kamu memerlukan bantuan terkait transaksi baru atau pertanyaan lainnya, silakan hubungi kami kembali melalui menu Bantuan / Support. Terima kasih.

Eh kocak kok kode nya udh kepake

Eh kocak kok kode nya udh kepake? Balikin uang gua

itemku 回复2026-10-11

Dear Customer, Kami memohon maaf atas ketidaknyamanan terkait transaksi kamu di itemku. Agar kendala kamu dapat segera ditangani, mohon ajukan laporan melalui menu Bantuan / Support dengan melampirkan bukti pendukung. Tim kami akan segera melakukan pemeriksaan dan membantu kendala kamu. Terima kasih.

bad price

bad price, late respond and delivery

itemku 回复2026-10-11

Dear Customer, We apologize for the inconvenience regarding pricing and seller delivery times. As a marketplace platform, prices and order fulfillments are set directly by independent sellers, which may lead to competitive price variations and delivery speeds. We continuously monitor seller response times to maintain platform standards. If your order exceeds the standard SLA or encounters issues, please report it via the Help / Support section on your order details page. Thank you.

Voucher tidak bisa diredeem

itemku 回复2026-10-11

Dear Customer, Kami memohon maaf atas ketidaknyamanan terkait kode voucher yang tidak dapat digunakan. Kamu dapat mencoba melakukan penukaran kembali menggunakan kode voucher baru yang telah dikirimkan oleh penjual melalui percakapan transaksi. Apabila kode baru tersebut masih tidak dapat di-redeem, silakan ajukan laporan melalui menu Bantuan / Support agar tim kami dapat segera melakukan pemeriksaan dan membantu kendala kamu. Terima kasih.

Gabisa login

Benerin apk lu rusak ngeleg akun ilang tb tb gabisa login

itemku 回复2026-10-11

Dear Customer, Kami memohon maaf atas ketidaknyamanan terkait kendala login dan performa aplikasi yang kamu alami. Berdasarkan hasil pemeriksaan awal pada sistem kami, tidak ditemukan adanya kendala atau kesalahan pada status akun kamu. Agar tim kami dapat melakukan pengecekan lebih lanjut, silakan ajukan laporan melalui menu Bantuan / Support dengan melampirkan rincian akun dan bukti kendala Kakak agar dapat segera dibantu oleh tim kami. Terima kasih.

The code that was given to me was…

The code that was given to me was somehow already redeemed

itemku 回复2026-10-11

Dear Customer, We apologize for the initial inconvenience regarding your voucher code. Based on our support record review, we can confirm that your issue has been fully resolved and replaced with a valid code by the seller directly through your support ticket. Thank you for your patience and for transacting on itemku. If you need assistance with future orders, please feel free to contact us via the Help / Support section. Thank you.

Duit nyangkut

Duit nyangkut, gk bisa diambil

itemku 回复2026-10-11

Dear Customer, Kami memohon maaf atas ketidaknyamanan terkait kendala penarikan saldo Dompetku kamu. Perlu kami sampaikan bahwa saat ini fitur penarikan dana sedang dalam penanganan tim teknis kami karena adanya pemeliharaan sistem. Saldo kamu dipastikan aman dan tetap dapat digunakan untuk melakukan transaksi pembelian di itemku seperti biasa. Kamu dapat mencoba fitur pencairan kembali secara berkala atau menghubungi kami melalui menu Bantuan / Support untuk informasi lebih lanjut. Terima kasih atas kesabarannya.

Seller takes too long

When buying, the seller takes too long

itemku 回复2026-10-11

Dear Customer, We apologize for the inconvenience regarding the waiting time for your order. Delivery processing times can vary as sellers may be handling multiple orders or requests in queue ahead of yours. If your order exceeds the seller's standard delivery timeframe or if you require assistance, please submit a report through the Help / Support, so our team can follow up with the seller. Thank you for your patience.

Didn't get scammed b4 but spent quite…

Didn't get scammed b4 but spent quite some time on some sellers

itemku 回复2026-10-11

Dear Customer, We appreciate your feedback and apologize for any inconvenience regarding seller response times. While we are glad your transactions were completed safely, we understand that long wait times can be frustrating. Fulfilling orders can sometimes vary depending on seller activity and order queues. We continuously monitor seller performance to keep processing speeds efficient. If an order ever exceeds the standard delivery timeframe, please feel free to report it via the Help / Support section. Thank you for choosing itemku.

Very poor experience

Very poor experience. The site let me browse, register and place an order without any IP‑related restrictions. But right after the seller shipped my order, my IP was blocked. I can no longer log in, view my order or get the paid codes I purchased. If my region was not supported, I should have been blocked *before* I paid, not after the transaction. Blocking users post‑purchase is irresponsible and a huge waste of time. I cannot recommend this service.

itemku 回复2026-10-09

Dear Customer, We apologize for the inconvenience you experienced regarding access to your account. Please be informed that automated security measures may restrict access when unexpected network or access changes are detected to protect account integrity. Since your order was already shipped by the seller, please contact our support team directly by emailing [email protected] with your account email and transaction receipt. Our team will verify your details and assist you in retrieving your purchased items promptly. Thank you.

Very poor experience

Very poor experience. The site let me browse, register and place an order without any IP‑related restrictions. But right after the seller shipped my order, my IP was blocked. I can no longer log in, view my order or get the paid codes I purchased. If my region was not supported, I should have been blocked *before* I paid, not after the transaction. Blocking users post‑purchase is irresponsible and a huge waste of time. I cannot recommend this service.

itemku 回复2026-10-09

Dear Customer, We apologize for the inconvenience you experienced regarding account access. Please be informed that system security protocols are in place to safeguard account integrity and user safety. As your order has already been processed by the seller, please reach out to our team at [email protected] with your registered email and payment receipt. Our support team will assist you directly in retrieving your order details. Thank you.