Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform.Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming.Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free.Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing.As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.
Reviewers had a great experience with this company. Consumers frequently express satisfaction, noting that buying digital assets and gaming currencies is straightforward, quick, and reliable. Many people also point out that the website provides a wide variety of choices and options for different types of purchasers.
However, some customers also noted frustrating experiences involving unhelpful support agents, delayed ticket resolutions, and difficulties getting timely refunds. A few reviewers additionally mentioned trouble communicating with unresponsive sellers and problems viewing necessary product details on mobile browsers. These consumers expressed concern over unresolved transaction problems and inadequate assistance when trying to settle disputes.
Where's the hell my robux? If you were scammer i will report this dumb aps
itemku 回复2026-10-08
Dear Customer,
We understand your frustration regarding your order delay. However, please refrain from abusive language toward our platform.
As previously communicated your transaction is currently being check by our support team.
Please reply directly to our email sent from [email protected] with your transaction receipt or requested account details so our team can resolve this issue for you as quickly as possible. Thank you.
why i still not received the coins although i had done the payment?
i click complete due to i had done the payment
please closed the issue as soon as possible
itemku 回复2026-10-09
Dear Customer,
Please be informed that the seller has already processed and completed the delivery for your order.
The proof of delivery provided by the seller has been attached directly to your open support ticket. Please check your ticket details to review the confirmation. If you need any further assistance, you may reply directly within that ticket. Thank you.
Got frauded twice with no help in relation to a refund
itemku 回复2026-10-09
Dear Customer,
We strictly clarify that itemku is an official, secure platform and does not engage in fraudulent activities.
If you suspect unauthorized transactions or fraudulent activity on your payment method, we recommend contacting your bank or payment provider directly to file an official report.
For further assistance regarding your transaction records on our platform, you may also reach out via the Help / Support section on Help center page.
Thank you.
Dear Customer,
We strongly clarify that itemku is an official, legitimate platform with guaranteed transaction security.
If you are experiencing any issues with an order, please report it directly through the Help / Support section on your order details page with your transaction info so our team can assist and verify it for you. Thank you.
Dear Customer,
We strictly clarify that itemku is an official, secure platform and does not engage in fraudulent activities.
If you suspect unauthorized transactions or fraudulent activity on your payment method, we recommend contacting your bank or payment provider directly to file an official report.
For further assistance regarding your transaction records on our platform, you may also reach out via the Help / Support section on Help center page.
Thank you.
Dear Customer,
We apologize for the frustration regarding your order. Please be assured that itemku does not block users. Access issues or error pages are typically caused by automated network security filters, active VPNs, or browser cache. Regarding delivery times, orders depend on the seller's queue and standard processing times. If you are experiencing access issues, please try disabling your VPN, using Incognito mode, or switching internet networks. To help us check your delivery status, please email [email protected] with your Order ID so our team can assist you directly. Thank you!
My experience is very bad, please be careful with this company, my data was stolen, someone tried to make purchases and steal my money many times, they succeeded once, so I do not recommend this company and please be careful with it.
itemku 回复2026-10-07
Dear Customer,
We are deeply concerned to hear about your experience, and we understand how alarming unauthorized charges can be.
Please rest assured that itemku strictly adheres to high-security data protection standards and does not store or misuse personal payment details.
We strongly advise you to immediately contact your bank or card issuer to block your card/account to prevent any further unauthorized charges.
Thank you.
SELLER GAK JELAS, JAWAB CHAT SINGKAT, KADANG CUMA DI READ DOANG, ORDER GAK DI PROSES PROSES, UDAH MAU 24 JAM, GILA AJA
itemku 回复2026-10-07
Dear Customer,
Kami memohon maaf atas keterlambatan proses dan lambatnya respon chat dari pihak penjual.
Lamanya pengiriman biasanya disebabkan oleh adanya antrean pesanan dari pembeli lain yang sedang diproses secara berurutan oleh penjual. Selama transaksi masih dalam batas waktu pengiriman yang tertera pada pesanan, mohon berkenan menunggu penjual menyelesaikan antrean tersebut ya, Kak. Terima kasih atas kesabarannya.
After I bought your item, I was inexplicably banned from accessing the website and there was a message showing a refund. I don't know where the money went, I'm really struggling to accept it
itemku 回复2026-10-08
Dear Customer,
We apologize for the inconvenience you experienced.
Please be informed that access from certain foreign regions or IP addresses is currently restricted on our platform due to strict security measures and regional access policies.
Regarding your account and payment status, please reach out directly to our support team at [email protected] with your registered account details and transaction receipt. Our team will verify your transaction and assist you further. Thank you for your understanding.
Dear Customer,
We understand your concern regarding your transaction.
To check the status of your order, please contact our support team with your account details and payment receipt. Our team will verify your transaction and assist you further. Thank you.
some of the sellers wouldnt reply to me even when they were online, ignoring all the 10+ messages i sent to them😐
itemku 回复2026-10-08
Dear Customer,
We apologize for the inconvenience caused by the unresponsive seller.
Please note that all sellers are bound by our platform's SLA delivery time limits. If a seller fails to process your order past the guaranteed time limit, you can immediately report the order directly to Support via the Help Center or Customer Service page for further action by our team. Thank you.
Dear Customer,
Regarding your order with number OD000000166545333, we checked that it's an Auto Delivery order which means your order is automatically sent by the system.
To view your order, please go to the Purchase History menu and click Purchase Details on the order.
If you have another issue please report to our support.
Thank you.
Dear Customer,
Thank you for reaching out regarding your unreceived item.
Our support team has already reviewed your issue and sent a response to your open support ticket/email. Please check your ticket status or inbox to view our update and instructions. Thank you!
Dear Customer,
We apologize for the inconvenience regarding your banned account.
Please note that game account bans fall under external developer policies. Our support team can only review your case if the ban was directly caused by the seller or triggered by activity that occurred prior to the transaction date. If you have evidence showing the ban stems from before your purchase date, please submit an official report with your Order ID and dated proof for verification. Thank you!
Dear Customer,
We apologize for the delay in receiving your Robux.
Please note that Robux transfers especially via Gamepass typically involve Roblox's mandatory 5 day pending holding period before reflecting in your account balance. You can check your pending Robux status directly on the official Roblox Transactions page.
If the transaction in your itemku account status is marked as complete but you do not see the Robux pending on Roblox, please file a report via the Help Center in your purchase history or email [email protected] with your Order ID for verification. Thank you!
Dear Customer,
Thank you for leaving us a review. We're glad to hear that! If you ever need any assistance with your future orders, feel free to reach out to us anytime. Happy shopping!
Dear Customer,
We sincerely apologize for the disappointment and frustration caused by not receiving your Robux.
Because an official report has not been submitted yet. Please file an official report immediately with your Order ID. Once reported, our team will check your issue with seller. Thank you!
Dear Customer,
Kami memohon maaf yang sebesar-besarnya atas kendala yang kamu alami saat mendaftarkan nomor rekening bank.
Saat ini sistem kami memang sedang mengalami gangguan teknis pada fitur pautan nomor rekening bank. Tim teknis kami sedang menangani masalah ini agar fitur dapat kembali berfungsi normal secepatnya. Mohon berkenan untuk mencoba berkala secara berkala beberapa saat lagi. Terima kasih banyak atas kesabaran dan pengertian kamu!
Dear Customer,
'
We sincerely apologize for the inconvenience you experienced with your transaction on itemku.
Since you have not officially reported this issue to our team, please submit a formal report immediately along with your Order ID. Our team will promptly investigate and assist you with your transaction issue. Thank you!
