ItsWorthMore.com

Thank you for sharing your feedback. We understand how frustrating it can be when you are waiting for a payment and do not see it arrive as expected. After reviewing your transaction, our records indicate that payment was successfully processed and completed on our end. In situations like this, delays can sometimes occur due to banking institutions, payment processors, or issues with the receiving account. We want to make sure this is resolved for you. If you have not yet received the payment, please contact our support team directly so we can verify the payment details, provide any available transaction information, and assist with tracing the payment if necessary. We appreciate your patience and the opportunity to help get this sorted out.

We appreciate you taking the time to share your feedback and are sorry this experience left you disappointed. During evaluation, the MacBook was found to have LCD tinting present on the display. Issues such as LCD tinting can develop gradually over time from panel wear, prolonged heat exposure, aging of the display components, or prior usage patterns. The device also showed no signs of physical or impact damage that would indicate the issue occurred during shipping transit. Because the issue affected the functionality and resale condition of the device, the offer was adjusted accordingly. Customers are never obligated to accept an adjusted offer and may always request either a free return or a re-evaluation if they disagree with the findings. In this case, the adjusted offer was accepted and a re-evaluation was not requested. We understand that receiving an adjusted offer can be frustrating, our evaluations are based solely on the verified condition of the device received so we can accurately determine any repair or refurbishment needed before resale. We truly appreciate the opportunity to review your device and thank you for sharing your experience and feedback.

We are sorry to hear that you were unhappy with your experience and appreciate you taking the time to share your feedback. Any device purchased from us includes both a return period and warranty coverage should an issue arise after delivery. When you contacted us regarding the battery concern, we offered both a free return or a replacement in accordance with our warranty process. Battery usage can vary significantly depending on settings, signal strength, background activity, app usage, screen brightness, and other factors. The battery drain described of approximately 10% per hour may vary depending on how the device is being used at the time. We also understand the inconvenience of being without a phone temporarily. However, it is not feasible for us to send a replacement device while the original device remains in the customer’s possession. In order to properly verify the reported issue and prevent multiple active devices from being tied to a single transaction, the original device must first be returned through the standard warranty or return process before a replacement can be issued. Our goal is always to provide a fair resolution and support customers through the coverage included with every purchase.