It’s great that I tried I’VRE. I got to pick and choose perfumes from many different brands at a fair price. The customer service answers quickly and clearly. The delivery was fast and the item is well packaged. It’s still my first month of subscription I hope they can keep up the good work.
Package as described but fragrance is definitely not authentic/diluted
Comparison of the real fragrance side by side. Ivre suffers in quality... quite disappointed because this was advertised as authentic
I'VRE 回复2023-04-09
Hi Sean Nah Wei Ming,
We're sorry to hear that you did not have a good experience with our products. Firstly we'd like to assure you that all our scents are authentic as we only purchase them from reputable/authorised distributors.
We'd love to hear more about this from you, do contact us through any of our contact channels and we will do our best to assist you.
Best Regards,
I'VRE SG Team
Amazing company. They have many perfume options and the subscription is affordable. I’m especially happy with the customer service, when I’ve had issues in the past or am confused on how to change perfumes, the support team has been there to help answer all my questions (even on a public holiday). I’ve been able to try different perfumes before committing and it’s the perfect size. Overall very impressed by the company as a whole
Happy to have found Ivre which gives me an opportunity to try out different perfumes at an affordable price instead of paying full price and regret the purchase. Currently into my 2nd month of subscription and looking forward to trying out the next new fragrance. This is especially great for ppl who likes to change different fragrances on a regular basis. To Ivre team, please continue to bring in more fragrance options.
packaging is good look the first impression is nice. But the perfume is of poor quality. i went to sephora to test out the real perfume and this is nothing like the real stuff. After the Branded smell fade (after a couple minutes), all you smell is some cheap perfume that is bland, smells weird and it lingers on for a long time. I seldom leave review but i have to for this one, get the real perfume from stores no point paying cheap for imitation perfumes.
I'VRE 回复2023-04-09
Hi Jack Lit,
We're sorry to hear that you did not have a good experience with our products. Firstly we'd like to assure you that all our scents are authentic as we only purchase them from reputable/authorised distributors.
We'd love to hear more about this from you, do contact us through any of our contact channels and we will do our best to assist you.
Best Regards,
I'VRE SG Team
I like the idea of a perfume subscription service, but the previous few encounters that I've had w other perfume subscription services were that they did not deliver to SG. So I'm glad I'VRE exists. Generally satisfied with what I got, though I feel that there are a few things to work on:
1) Website is not necessarily intuitive. Based on what I've tried, there is no way to directly access/edit my subscription from the website, and I would have to go through the email that was sent regarding my subscription being accepted. But that's a little tedious, especially since I have to sieve through my email to to find the link.
2) Tried editing my subscription and I realized that the option to choose "Scent of the Month (Men) & (Women)" and "Surprise Me" is not available. Even when I try to choose the Single Pringle, there's no further option to select what kind of perfume I want (Men or Women). Tried looking through the FAQs for an answer to no avail.
3) Think you guys can consider how to switch up the label on the atomizer! Honestly the label does not fit the clean look that the atomizer is going for.
4) Got the Double Trouble with the intention of gifting it to a friend, but I realized that there's no box of sorts that comes w the package. I think more can be done for the unboxing experience.
5) Consider how to make the subscription experience more sustainable. My understanding is that a new atomizer containing the perfume is given with every purchase. However I wonder if I really need so many atomizers in the long run, or would refills suffice? I was thinking perhaps you could provide the option of whether customers would like the refill alone (at a cheaper price than 16.95), or for it to come w the atomizer, and as well as in what colour.
Otherwise, I like the clean look that the atomizers have, and that they are convenient to bring about. I was surprised to find that delivery was quite prompt as well!
Hope this review comes off constructively as I intended for it to be, and feel free to reach out to me if need be. Looking forward to see how this business will grow, and I hope it does not lose sight of its original vision/idea---- to provide perfume at an accessible and reasonable price, with variety as its selling point. Thanks!
I'VRE 回复2023-04-10
Hi Wei Chee,
Firstly we'd like to thank you for providing such a comprehensive feedback which will definitely help us improve our products and services in order to better the experience of not just yourself, but other customers too.
We have brought up your review to the team and it is being taken into serious consideration for us to improve on. However we'd like to share that as a relatively new company, we do have certain limitations but with your valuable feedback, we will work tirelessly to improve!
Do feel free to contact us via any of our contact channels should you have any further enquiries.
Best Regards,
I'VRE SG Team
They respond relatively fast, however the FAQs are rather misleading somehow, about the next billing date. It states that it will start on the date i get my first kit. But when I asked, they said payment/billing is 7 days prior to my next subscription so it is actually super confusing for people. There are no further information about this on the FAQ either.
Received 2 monthly deliveries already, both delivered promptly and well packaged. Compared perfumes received with those from retail stores, can't smell any difference. Customer service also answers within minutes.
This is a great way to try multiple perfume without committing to an entire bottle. Perfect for people on the lookout for a scent that like, or generally someone who just like to change things up once in a while.
Not an critical issue, but can potentially improve on the packaging to elevate the experience. The perfume bottle appear to a little flimsy while the labels can be more appealing.
I’m so glad to come across I’VRE as it’s really helps with my choices of perfume and trying out different scents before knowing which scents is the one I love .. I love the travel case as I have subscribe to the trio bundle and it definitely save the hassle of bringing perfume overseas or even out for work . Anytime anywhere I could spray again to make myself smell great especially after lunch ..
Quick shipment, I placed my order on Sunday night and received it on Tuesday. I am a perfume lover and always wanted to try and explore different scent, great that I found I’VRE and will definitely continue to subscript!
Hi Patricia,
Your order was placed on 31st March 2023 at 8pm. As such you have missed out on the cutoff time for Friday's handover. We will be shipping your parcel out on Monday 3rd April 2023.
Do feel free to contact us if you require any assistance
Best Regards,
I'VRE SG Team
Excellent Travel and Tester Size for 1 to 2 Weeks Use
I ordered the 3 travel size perfume and they arrived in a very nice box that has kept the perfume in very good condition.
The perfume bottle is good, internal is refillable glass protected by a turn and spray metal bottle outside. The bottle gives a very fine spray of the perfume to ensure that the perfume is well spread out.
The perfume smell authentic and this 8ml size travel size allows one to try the perfume for a week and carries it with you in your daily purse/ bag. It comes in black, silver and gold with white label showing the brand and perfume name. This is a good buy if you intend to try out the perfume before buying a large 100ml bottle.
The perfume label