Japan Crate

Hi Pinja, we are so sorry to hear that your experience with our company has not met your expectations. We acknowledge our mistake and are committed to providing you with a better experience. We sincerely apologize for the delayed shipment of your order, and we understand the frustration it may have caused. We're actively investigating the reasons behind the delay and implementing measures to ensure smoother and more timely deliveries in the future. Please contact us at [email protected] and we'll work on resolving this promptly.

Thank you for your feedback, it is really great to hear that. Arigatou Gozaimasu ＼(＾▽＾)／

We sincerely apologize for the inconvenience caused by the missing shipment of your order. Your satisfaction is our top priority, and we understand the importance of a seamless delivery process. We will relay this message to the appropriate department. Please contact us at [email protected] and we'll work on resolving this promptly.

Hi Dana, thank you for bringing your concerns to our attention. We sincerely apologize for the delayed shipment of your order, and we understand the frustration it may have caused. We're actively investigating the reasons behind the delay and implementing measures to ensure smoother and more timely deliveries in the future. Please contact us at [email protected] and we'll work on resolving this promptly.

We're so happy to hear that you and your family are enjoying your Japan Crate experience so much! It only gets better from here on out, so stick around for more months of thoughtfully curated boxes!!

We’re happy to hear that you had a positive experience and purchase! Our mission is to deliver the best products possible coupled with quick, supportive service. Doumo Arigatou!!!!

Hi Dan, we appreciate you making us aware of this. We take customer satisfaction seriously and are glad to hear from you. First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

Dear Mary, after reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service and curating our exciting boxes, and we’re happy to hear that you will share it too!. Thank you for choosing us.

Thank you so much for your kind words! Reviews like these drive us to keep raising the bar. Thank you again for your support and for providing this feedback. ＼(＾▽＾)／

Thank you for noticing and supporting us, it is great to hear that. Please let us know your feedback and don't forget to tag us in our social media accounts!!

You are very much welcome! We're happy to share our Japanese experience with you! Arigatou Gozaimasu!!!

We can't wait for you to receive your crate! Please let us know your feedback and don't forget to tag us in our social media account!! Doumo Arigatou !!!

Hi Zach, thank you for bringing that to our attention. We're sorry to hear that you are still not receiving your recent order. We value our customers' time, and this should not have happened. Please contact us at [email protected], and we'll work on resolving this promptly.

Hi Philip, we are so sorry to hear that your experience with our company has not met your expectations. We acknowledge our mistake and are committed to providing you with a better experience. Customer satisfaction is our top priority, and we’re truly sorry that wasn't demonstrated to you. We will relay this message to the appropriate department.

We sincerely apologize for the frustration caused by the missing shipment of your order. Your experience is important to us, and we're actively addressing this issue to ensure a swift resolution. Our team is currently investigating the situation, and we understand the urgency of locating your package. Please contact us at [email protected], and we'll work on resolving this promptly.

Hi Jonathan, thank you for bringing that to our attention. We're sorry to hear that you are still not receiving your recent order. We value our customers' time, and this should not have happened. Please contact us at [email protected], and we'll work on resolving this promptly.

Hi Yanko, thank you for reaching out and thank you for bringing that to our attention. We're sorry for any inconvenience caused by the shipping delay of your Halloween crate. We will relay this message to the appropriate department. Please contact us at [email protected], and we'll ensure this is resolved and further assist you.

We're happy to know that you like it! ＼(＾▽＾)／

Thank you so much for your kind words and for your support and for providing this feedback.

Dear Rosa, thank you so much for taking the time to leave an excellent rating. After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re happy to hear that your daughter loved it as much as we do. Thank you for choosing us.