We apologize for the inconvenience and frustration you've experienced with our customer service. We understand how important it is for you to receive timely assistance and updates regarding your order, and we deeply regret falling short of your expectations.
Firstly, we want to thank you for bringing this matter to our attention. Your feedback is crucial to us, and it helps us identify areas for improvement within our operations.
Upon reviewing your case, we recognize that we failed to provide you with the timely response you deserved. Please know that this is not a reflection of our commitment to customer satisfaction, and we sincerely apologize for the oversight.
We are actively working to address the delay in handling your missing order issue, and we assure you that it will be resolved promptly.
We are thrilled to hear that you had a great experience! We are happy that you love our crate and we appreciate your support. We are looking forward to continuing to serve you. Have a great day and thanks for choosing us! ＼(＾▽＾)／
Hi there, after reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent curated boxes, and we’re happy to hear that you enjoyed it. Thank you for choosing us again. :)
It brings us joy to know that you enjoyed our treats! We are happy to hear that your experience with us was a positive one. Thank you for your trust, and we look forward to continuing to serve you. Have a great day! (〃＾▽＾〃)
It brings us joy to know that you enjoyed our treats! We are happy to hear that your experience with us was a positive one. Thank you for your trust, and we look forward to continuing to serve you. Have a great day! (〃＾▽＾〃)
We are thrilled to hear that you had a great experience! We are happy that you love our crate and we appreciate your support. We are looking forward to continuing to serve you. Have a great day and thanks for choosing us! ＼(＾▽＾)／
Hi Aoife! We're terribly sorry for the delay in shipping your crate, which has taken longer than expected. We'll be sending you an email shortly with more details about your crate's status. Thank you for your patience and understanding.
T
Tiea Evans · 写过 1 条评价 · 已认证 · 体验于 2023-09-01 ·
★★★★★
我喜欢所有很酷的小吃😋
Japan Crate 回复2023-09-02
Hi Tiea! Thank you for your kind words and for trusting us with your purchase. We're delighted that you enjoyed the experience and we look forward to continuing to serve you in the future. (o_ _)ﾉ彡☆
