Joybos® is an innovation-driven e-commerce enterprise engaging in the R & D, production and sales of daily necessities. Its main business covers household cleaning, storage, etc. Over the years, we have successfully expanded our business to the global market and have branches in major cities, including Hong Kong. At Joybos, we are committed to providing high-quality products with great designs and affordable prices to make your life easier and cleaner! Joybos invests a lot in R & D every year, so we can provide many useful products which are suitable for every family. At the same time, we are constantly improving our product offerings so that our customers can receive our products faster.
Scammers! What you think you’re buying is not what you get. The pictures of the pantry organizer is nothing like what you get. It’s cheap metal. Priduct arrived with damage to every metal piece in the box. Can’t assemble because of all the damage and it’s not even close to the one in The pictures
I placed an order on November 9th I have not received it yet and can get no update on where it is. I would never have purchased it if knew I would be waiting this long.
I highly recommend Joybos since I purchased a room full of stackable plastic storage bins with lids. They are so easy to assemble and so beautiful. Delivery took a few weeks but was well worth the wait! We are using these for all our Christmas decorations. We stacked 6 bins to the ceiling. Stored lighter decorations in the higher bins and the heavier things
like electrical wires, in the lower bins. It is so easily accessible now with front doors!! Love them!!
They responded late just bc of time difference overseas. Still have to respond on time.
Joybos 回复2023-12-20
Time difference is really a difficult problem for us to solve, but we will process customer emails within 2 hours after work, and we will reply within half an hour for emails that appear during normal working hours. Please don't worry, your problem will be solved properly.
Well designed useful products at affordable prices
The products are great quality and especially good designs for a small apartment, a renter and/or running a small business like I do. The cost savings offered for multiple purchases are so great and I love well thought out designs that are functional in so many different environments
I bought one of their shelves from an ad on Instagram. It cost me $230. It took a month and a half to be delivered. What arrived was not what was pictured. The metal slats and shelves were thinner and wire was used instead of metal slats on the sides. Also the shelf was very flimsy. The whole thing wiggles. I asked for a return/refund. Their offer was $30. Beware, they are not selling what’s pictured.
My first delivery got lost and they resent my item. I was so happy to receive such great service and even though it took quite a while from my first order I was over the moon when my shelving arrived yesterday,I will certainly be a returning customer..
I apologize for not writing this review sooner. I did receive the mop/bucket not long after posting a review about not receiving it. Like it as much as one can like a mop & bucket. Highly recommend. Fantastic that the bucket has two compartments with wringers. Love the colors! Arrived without instructions. I typically need instructions & sometimes supervision, LOL!. Concerned that the compartments had two different Chinese symbols. Thought that must signify particular use for each. Decided to wing it. Excellent job on the floors. Took into shower because onyx extends to ceiling (I'm short). Wonderful. Later found a video. I was using it incorrectly, Like my way better: Dunk mop in side with floor cleaner, wring, and mop. Then dunk dirty mop in empty side, wring most of the dirt off. By end of cleaning, cleaner side is still very clean, the other side has some ugly dirty water. Please note: I have LVF. Only wringing once prior to mopping might not work as well on hardwood. Although the floors aren't overly wet. Dry quickly. Easy to empty and clean bucket. I remove all the top pieces plus the plug and toss in the dishwasher. (That's why went looking for video. Needed to see how to put it back together, LOL!) Space saving. Downsized from 1300 square feet to 875! If I can find space for it, anyone can. Almost forgot to mention the best part: Cleaning pad stays put on the mop. Excellent the way it adheres! Good design. The pad machine washes well (looks new again) and air dries quickly. Only negative comment: because the mop handle twists together, it does untwist during cleaning. Now that I know, I just check to see if it's loose every now and then. Not a problem. So that was a long story to tell you it was worth the wait. Don't even know if it was later than anticipated. Just thought odd I was asked to review before receiving. Would recommend.
I didn't know its from China.
Scam. It's already pass one month but no update.
I won't buy here anymore.
They offer me free things. Finally I received product what a bummer.
I bought same product from Walmart $70 but here $150 more.
It looks very nice on website but it's not. China quality.
Better buy Walmart or Ikea.
Sincerely apologize for the delayed shipment. We checked your order and noticed the parcels will arrive in the US on Oct 8th. Thank you for waiting another 2 weeks for your parcels to be delivered. Thanks for your patience and kind understanding once again.
Ordered a storage stand for the kitchen and paid for expedited delivery and a month later it still hadn't arrived. I got on their site to check the status and it said that it would arrive in about another week from that point. It didn't arrive so I checked the status again and it said "order not found." I've emailed them and it is impossible to get in touch with them. DO NOT TAKE A CHANCE WITH THIS COMPANY!
Sincerely apologize for the delayed shipment. We checked your order and noticed the parcels arrived in the US on Oct 3rd. Thank you for waiting another week for your parcels to be delivered. Thanks for your patience and kind understanding once again.
Terrible customer service and doesn’t adhere to their own return policy. I tried to get a refund because I was not satisfied with the product’s quality. I paid nearly €150 for cheap plastic with a mirror. I asked for return instructions and was only offered a 15% discount because the company couldn’t afford to lose a profit. Can’t make this up.
Garbage product, delivery took forever, arrived damaged. Cheaply made, embarrassed to put it in the garage it looks so bad.
Joybos 回复2023-10-06
We sincerely apologize to hear that you are not satisfied with your purchase. We contacted you via email to provide a satisfactory resolution to you. Thanks for your patience.