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Joybos

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172 条评价

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关于 Joybos

数据更新
网站
joybos.com
分类
家庭服务
所在地
中国
状态
待认证
近 12 个月
21 条评价
差评回复率
51%(52/101 条)
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商家自述

Joybos® is an innovation-driven e-commerce enterprise engaging in the R & D, production and sales of daily necessities. Its main business covers household cleaning, storage, etc. Over the years, we have successfully expanded our business to the global market and have branches in major cities, including Hong Kong. At Joybos, we are committed to providing high-quality products with great designs and affordable prices to make your life easier and cleaner! Joybos invests a lot in R & D every year, so we can provide many useful products which are suitable for every family. At the same time, we are constantly improving our product offerings so that our customers can receive our products faster.

以上内容由商家自行提供,未经平台核实。

Joybos靠谱吗?

Joybos(joybos.com)在 OK.one 的综合评分为 2.6 分(满分 5 分),基于本站收录的 172 条用户评价,属于家庭服务分类,口碑较差。53% 的评价为 1 星,差评比例偏高;商家回复了 51% 的差评;近 12 个月新增 21 条。数据最后更新于 2026-10-25。

用户怎么说

Product not as described

Product not as described - 100% cotton linen folding storage boxes arrived, 100% synthetic fabric. The handles on the website looking again appear to be leather or leather like, actually cheaper nylon ribbon. Otherwise, size, colour etc accurate, but paid a reasonable.amount.of.money for inferior quality.

Joybos 回复2024-07-18

We are sorry to hear that you are not satisfied with your purchased. Would you please send photos of the products to [email protected] so we can assist you to resolve this issue? Thanks for your patience.

Excellent customer service and great pieces!

I love the selection and am very impressed with the communication from Joybos. I was missing a piece and they were extremely responsive and quick to resolve the challenge. I love my new cabinet. I'd recommend searching for the YouTube instructions for assembly... Super helpful and easy. This was my 3rd purchase and counting.

Pay attention to this company

I contacted them through joybos on Alibaba.com. After discussing for a while, I said I would like to order a sample product. I ordered a sample product. The messages told me it would be delivered in 9-11 days. At the time of ordering, the shipping time was 30 days. It seemed suspicious to me, but I didn't care. I paid. Although it took 3 days after the order, it did not ship the product. They had their own shop in Amazon. When I asked if they would sell the product I ordered in their shop, he gave me a vague answer that maybe. Therefore, I told him that I was going to stop buying this product, and he stopped responding to my messages. I have started a dispute on alibaba.com. I hope alibaba.com will recover my money from these scammers. My advice to you; Stay away from this company. Their only concern is to scam you and take the money in your pocket. They have absolutely no trade ethics.

Joybos 回复2024-06-05

Sorry for the inconvenience. Would you please provide a screenshot of your order to [email protected]? So we could assist you to resolve this issue effectively? Thanks for your pateince.

Do not deal with this company!

I would rate them lower than 1 star if I could. I order 3 pieces from them. The first arrived damaged. I took photos and sent them to the service address provided. This began a series of emails from them bartering with me about returning their damaged product. After 5 emails from me (and almost two weeks) I still had no response offering me an oath to refund the cost of the damaged item. All the while this was going there was no address of the other two items and their whereabouts. As of writing this I have yet to receive either of the two items I purchased. It’s been three weeks since I received an email stating they were on their way. I reported them to BBB. I reported them to my bank. I contacted my local legislature. This is the single worst company I have ever felt with.

Did not receive my package

I blame myself for using joybos website to make a purchase that will not happen again. Please I don’t need no more email from you. You can keep my money this is a pure scam.

Joybos 回复2024-05-06

Sorry for the inconvenience. We highly cherish our relationships with our customers. For your issue, after discussing this order with our manager, we would like to arrange a replacement for you from our US warehouse. It will arrive within 2-5 business days. We wrote emails to confirm the shipping address but there is no response. Would you please contact us via [email protected] if you notice this response? Thank you for your patience.

I purchased a flat mop bucket from…

I purchased a flat mop bucket from Joybos back in January 2023. It was great, worked well but one of the double drains began to leak and I couldn't use the bucket. I reached out to Joybos and was able to purchase new drain plugs and rings. They arrived a couple days ago and I installed them and there is no leaking! I'm so pleased that I can use this mop again.

Do not order from this company

Do not order from this company! I ordered 8 stackable storage baskets and only four were delivered. I ordered in January and it is now March and they are still not delivered! I keep on being told by the company they are coming but it's obvious they are not. Demanded half my money credited back since I only got half the order and they refuse and offer me stupid items like a small toiletry storage bag for my inconvenience- what a joke! I'm pursuing a credit card dispute now. Save yourself the headache. These aren't even that high quality and one of them already snapped in the corner.

Joybos 回复2024-05-06

Sorry for the inconvenience. We checked your order and noticed that your parcel was delivered on 19 March. We are writing to confirm if you received it and if they are in good condition. If there are some issues, please get in touch with us via [email protected]. Thanks for your patience.

Cabinets a NO SHOW and Customer Support asks me to be patient

I ordered 3 cabinets, spent over $1300, on January 21, 2024. As of March 13, my order hasn't been received and Customer Support has only told me "please be patient". Neither Rachael nor Janice at Customer Support can tell me WHERE my order is, nor WHEN it will be delivered. Instead, they offered me a free food storage package. The phone number on the website doesn't work. I feel like I'm being defrauded. Where can I get answers?

Joybos 回复2024-05-06

Sorry for the inconvenience. We checked your order and noticed that your parcel was delivered on 15 March. We are writing to confirm if you received it and if they are in good condition. If there are some issues, please get in touch with us via [email protected]. Thanks for your patience.

No product so far

Initially when I contacted this company regarding the whereabouts of my order I received a very swift reply, but two weeks on I still haven’t received my shelf unit and now I am not receiving replies to emails so I am not sure as to the legitimacy of this company. I have spent a lot of money which I cannot afford to waste, but it looks like there may be no product coming my way. I would not advise buying from them unless you like stress!