KAYAK

Thanks for taking the time to share your experience. It may be helpful to keep in mind that KAYAK is a travel comparison website, not a booking provider. Our recommendation would be to report this experience directly to the provider you booked through. (check email conformation for details). Their team should be able to assist further with this reported hotel experience. Should you have further questions for KAYAK please feel free to contact us at: www.KAYAK.com/support Thank you, Emma KAYAK v

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Thank you for reaching out and sharing your experience with Underpricer, an online travel provider featured in KAYAK search results. Needless to say your report is concerning to us and we'd like to take a closer look - to do so please share your booking ID and these brief details send to:https://www.kayak.com/support, from there a member of our support team will attempt to assist further. Thank you, Emma KAYAK

Hello Shahroz, Thank you for reaching out and sharing your experience with Bravofly, an online travel provider featured in KAYAK search results. We take your feedback seriously and are sorry to hear about your experience. Our team would like to investigate further. Please submit your booking details at https://www.kayak.com/support. Upon receipt a team member will be in touch with you. Thank you, Emma KAYAK