Most reviewers were let down by their experience overall. Consumers explained that the products delivered bore no resemblance to the promotional images shown online, frequently arriving as poorly printed fabric or low-quality goods instead of what was purchased. Buyers additionally experienced immense frustration when attempting to process returns or contact support, noting that getting a refund was exceptionally difficult and often required intervention from payment providers.
The minority of people were satisfied with specific items, mentioning that certain decorative ornaments ordered from the platform met expectations and looked cute. Some reviewers specifically found these small festive decorations to be quite nice additions despite the broader issues.
That star only so I could write. Their items are not made of linen all polyester and spandex. The same as everyone else 15% back on item that was 40 dollars. They only sent 5.92 back to me,someone does know how to count. Don't purchase anything from them all bogus stuff.
BUYER BEWARE! I really wish I had read the reviews here before I placed an order. I had the exact same experience as a lot of others experienced. I received a product that was nothing like advertised. When contacting the company about the shipment, they offered me a 15% refund to keep the product. Why would I keep something that is not advertised and looks so cheap? Totally unacceptable and misleading.
I received completely different item and whan contacted Kelouda customer service by email as only that is available to inform them it is not what I purchased and ask how we can solve this problem I realise it is spam.
For me it look like artificial intelligence anser not real person ,they .never offe to send right item only refund 15% and I can keep what I received. I need to send back to China and spend 40$ more on post and again not sure I will get my money 100$ I paid for item I ordered.
Be careful and never buy anything from this website it is fake.
If I could leave ZERO stars, I would. This shirt is awful! The material is some kind of crappy, slippy polyester and the shirt is made from an out of focus photo- I'm assuming it was stolen from another website and reproduced here. Refund seems impossible, so it appears I'm stuck with this piece of shit shirt- don't make the same mistake!
I'm very disappointed with this shop. I have ordered a dress on the 30th of May, to this day I haven't received it. When I send the emails asking about it, the response is "it has been shipped". What it is worse is, in 2025 this shó can't even trace the location of my dress. You guys are a scam, n I'm going to write abt u in all social media platforms.
I would leave 0 stars if I could. They imply they're in NYC when they're in China. They use AI to make the clothing look like they're embroidered or at least 3D, when its all screenprinted. They say they have easy returns, when the easy return program is you keep what you don't want and they offer you 15% of what you paid.
If I could give zero stars, I would. While I did receive the items (hence the single star), this company is highly misleading and borders on being a scam. I wasn’t expecting premium quality for the price, but I did expect the items to at least resemble the product images on their site.
What I received looked nothing like what was advertised. It's clear they use stolen or misleading images and send out cheap imitations that poorly mimic the originals. The products are of such poor quality and so far removed from the advertised images it's just wrong.
Avoid this company at all costs.
The clothes sent do not match my order
1. Women's V-Neck Cotton And Linen Pocket Wrap Dress: I didn't receive this order, I don't need it.
2. Women's Abstract Geometric Line Pattern Print Pocket Cotton Dress: I didn't receive the clothes I ordered, the quality, I don't need them.
I purchased a retro cardigan, I loved the colour & design on the website. What I received was a cheap quality product and the colours were completely different. It was a very disappointing experience.
The order took ages to arrive, they have sent me the wrong product and on top of that never offered to give me a full refund or send the right product, they said it was normal for a product to have small differences. In fact i received a product I did not order, ordering online is not a surprise lotto, we should get what we spent money on. They only offered a 20% refund on the purchase, I would have to pay for the return myself. Never offered to send the right product, which for sure, they never had on stock when i ordered. Terrible experience, this retailer is a scam.
⚠️ SCAM WARNING – Avoid Keluoda.com
This website is a total scam. They use stolen photos from legitimate designers and creators on other platforms to trick customers into thinking they’re buying high-quality items.
What you actually receive, if you receive anything at all, is nothing like what’s pictured.
The materials are extremely cheap, the items are poorly made, and it’s clear the images on the site are not their own.
Do not trust the product photos or descriptions. This site is misleading and unethical.
Save your money and support real creators instead.
Found this site through pinterest, been looking around a bit and started to recognize more and more pictures. I did a bit of research to found out where I knew them from and found the exact, uncropped pictures on social media and etsy. I'm so glad I didn't purchase anything and trusted my gut on seeing the pictures somewhere else. They stole them form the original creators!!
The clothing quality is poor. The patterns are printed on rather than stitched. Pictures indicate that there’s detail and of a higher quality, but it is false advertisement. What you get is not what is pictured on the website. Do not purchase items from Keluoda.
It took them forever to ship even though I paid for premium shipping. Then, they finally sent me the order but the quality was horrible. I got see-through swimsuits basically. I reach out to customer service and they send me a weird message, I ask to return the products, they don't respond for 10 days and still don't send me the mailing address to return.
Clothes are way way bigger than the photos & material doesn't match with the one advertised on photos.
I had to trash all my order (6 items).
Horrible! Extremely don't recommend it.
I tried to return but its not easy or impossible as well.
Horrible experience. Don't buy or you will feel the same.
This company is a complete scam. So disappointed, mad and sad for people who will order from them. I ordered what appeared on the website to be two beautiful linen/cotton blend boho blouses and what I got was two "shirts" if you could even call them shirts, made out of polyester material, the kind that is like a cheap Halloween costume you buy at the dollar store- and sewn by a 10 year old, with pixilated patterns...absolutely nothing like what is in the picture on the website. This has to be illegal. I don't know what else to do here except report it here and keep searching for others ways to report them. I wouldn't even give one star but no stars isn't a choice. Was my payment information compromised? I hate dishonest people and scammers. Karma will get them eventually.